# Virgin Plus TV — user reviews > 52 indexed App Store user reviews of Virgin Plus TV by Virgin Plus, rated 4.42/5 from 6,036 ratings. - Source: https://appshunter.io/ios/app/virgin-plus-tv/id1483970485/reviews - App overview in markdown: https://appshunter.io/ios/app/virgin-plus-tv/id1483970485.md ## Newest reviews (13 of 52) ### 2/5 — RDS en HDR *2026-06-07, version 26.12.3.1* J’ai un Iphone 17 promax, il est donc HDR, et les 2 canaux de RDS qui diffusent en HDR me dit que mon appareil n’est pas compatible. Meme chose pour mes 2 Apples TV 4k, je ne pourrai pas écouter la FIFA avec vous, je devrai changer de fournisseur ### 1/5 — Disappointed *2025-03-14, version 24.42.0.208* I was told when switching providers I would still have the golf channel. After switching this was not the case and was told too bad. I was also not told that I would no longer be able to record programs. Overall very disappointed but too exhausted to switch back. ### 1/5 — Comment inciter à ne plus écouter la TV *2025-02-26, version 24.42.0.208* Pire application au monde ### 1/5 — Unreliable streaming and performance *2025-01-03, version 24.41.1* This app is completely unreliable when streaming to my smart tv. I have to try over and over to get it to connect to my tv. Sometimes I get the ‘An unexpected error has occured’ message. Sometimes when I try to stream to my TV it will say that the program is blacked out even though I’m able to watch it on my phone and my TV and phone are on the same Wi-Fi. Many times I got 30 minutes into streaming a movie when the app just closed by itself and turned off. Sometimes when I pause a program and come back the app will close by itself as well. Sometimes I try to drag the slider to rewind to a certain point and it just doesn’t work at all. Overall if you are using this app to stream to your tv, be prepared for an overall poor performance. ### 1/5 — Service client *2024-11-03, version 24.31.0.267* Service client très très mauvais et que des employés de très mauvais qualité !!! ### 3/5 — Get on Roku! *2024-07-27, version 24.22.0* Why is Virgin avoiding making a Roku app? It’s a good tv service with a serviceable app that works on my Apple TV quickly, and very slowly on my Amazon Fire stick. Roku is a fast, ad-free platform that actually offers you choices when you do a search. Amazon automatically assumes that every search leads to Amazon, to the point that every app is subverted into the system. Want to watch reruns of the Andy Griffith show? Amazon will let you download it for a cost, or buy it for a higher cost. Meanwhile, it’s available on all sorts of free platforms. Amazon just doesn’t let you go there. Apple TV is somewhat better, but there’s still no way to get it to search within the Virgin Plus app. Make a Roku app and let it search the Virgin Plus schedule. That’ll make it into a real powerhouse option. ### 1/5 — Doesn’t work *2024-07-20, version 24.21.2.2* Fire stick sent phone will not cast to tv It’s simple we are only getting 1 bar on internet strength on 2nd floor, so not enough strength to cast to fire stick. I need I presume a booster bod for the 2nd floor. Modem is on 1st floor. Jamie O ### 2/5 — Virgin plus *2024-07-20, version 24.21.2.2* Virgin Plus TV is generally pretty good service; but there’s an underlying problem that you have to have Virgin Internet to get it and Virgin Internet has shown itself to be unstable. There are a number of resets in a week because of lost network connection. no long-term outages but as always, Murphy’s Law rules that the fail will always occur in the last five minutes of a live sports show or the reveal of a who done it movie. Gets to be quite annoying. ### 3/5 — Recording Capabilities *2024-06-09, version 24.12.1.2* Dear Developers I am giving a 3* for the Virgin TV plus app. The app is very similar to Bell Fibe app except for one major difference and that is recording capabilities. This fonction in today’s modern world is a must. This allow the viewer to have his programming recorded and be reviewed at a more suitable time. You add this and you’ll get a 5* as it enhance the customer experience by a lot. Is this something in your plans? I know that Virgin Canada was purchased by Bell Canada. Thus Virgin should be able to add recording capabilities with little to no extra cost. I left Bell due to their hideous customer service and overall monopolistic and arrogant attitude don’t let me leave Virgin TV due to an obsolete app technology. Thank you ### 2/5 — Problème AirPlay *2024-04-09, version 24.11.0.54* L’appli fonctionne très bien sur le téléphone directement. Par contre, lorsque je souhaite le mettre sur ma télévision Samsung, c’est TOUJOURS la même chose… des messages d’erreur ou bien plusieurs bugs et ça se déconnecte toute seul! Très déçu de payer pour ne pas être capable de regarder les postes sur la télévision directement… et à voir les commentaires, je ne suis pas le seul! ### 2/5 — So so *2024-03-07, version 18.2.1.2* Sometimes works, sometimes doesn’t. ### 2/5 — Meh *2024-01-30, version 18.1.0.61126* The app is ok, but as a streaming app, it isn’t great. You have to sit through commercials that flog other streaming apps during your show and you can’t move forward through the show, only backwards. And if you have to walk away and the app goes to sleep, you need to sit through those commercials again. Also, it isn’t easy to keep track of where you are in a show. If you want to skip an episode, you have to dig to find all the episodes for the show, rather than seeing each season listed beneath the thumbnail. Kind of clunky. With how other apps work for streaming, this one seems poorly planned. ### 1/5 — Pas pratique . Un enfer *2024-01-15, version 16.0.5.59779* Utilisation au quotidien très difficile avec son téléphone . Beuggue souvent ou se déconnecte tout seule . ## Most critical reviews (10 lowest-rated) ### 1/5 — No access to Virgin Plus TV *2026-07-14, version 26.12.3.1* Half the time I have no access to Virgin Plus TV… ### 1/5 — TVA ne fonctionne pas et c’est un poste de base *2025-12-09, version 25.41.0.73* Quand la correction ### 1/5 — Won’t automatically connect *2025-12-07, version 25.41.0.73* It scans for the wifi connection but says no account found. ### 1/5 — On demand *2025-11-05, version 25.32.0.59* Terrible connection.. I am not pleases at all with this system . ### 1/5 — Mauvaise connexion *2025-10-12, version 25.31.0.73* Ce connecte 1 fois sur 2 Toujours de la misère à avoir la télé ### 1/5 — Can’t do anything *2025-10-11, version 25.31.0.73* This app sucks I start watching something and then I cannot watch anything on it it shuts it off and it won’t reload ever since I got this and I can’t update it piece of junk needs ios ### 1/5 — Performance *2025-08-10, version 25.22.0.104* Hélas, cette application semble dépassée. Il faudrait pouvoir télécharger n’importe quelle émission ou à tout le moins enregistrer n’importe quelle émission et pouvoir la regarder plus tard. ### 1/5 — Every update is a bad surprise *2025-07-26, version 25.22.0.104* Now you can’t rewind using the back button, fed up with this app, I am going to cancel Virgin tv service:( ### 1/5 — Virgin TV app not supported in Apple TV 4k *2025-04-11, version 25.11.0.51* I recently received a pop up message from my Apple TV “The version of Virgin Plus app you are using will be discontinued on March 31. To continue using the app, please update to the latest version Minimum system requirement: OS15.0+”. When I try to update the app from App Store, I got the message “Virgin Plus TV no longer available The developer has removed this app from the app store”. My Apple TV OS is version 18.1. My Apple TV model is A1842. Both OS version and TV model seem to meet the app minimum requirement. I have no problem with updating the app on my iPhone and iPad. I contacted tech support, I was told the developer is aware of it and working on a fix. Now we are in April, the problem is getting worse. I need to reboot to reset my Apple TV whenever the update message pop up as I could not exit out of the App store. I emailed to tech support again a week ago and no response. This is frustrating. ### 1/5 — Perfectible *2025-03-14, version 24.42.0.208* Pas au point. Y a rien comme une manette. Suivi : Cancellé l’abonnement de Virgin Plus TV et les bugs sont disparus… ## Most praised reviews (10 highest-rated) ### 5/5 — Good service *2022-10-09, version 12.0.0.50069* I like how commercials don’t bother so much like other services. ### 4/5 — Positif *2026-05-09, version 26.12.2.1* Finalement c’est bien cette mise à jour , une autre façon de balayer l’écran de droite à gauche pour sélectionner un autre poste. ### 4/5 — Movies *2025-09-30, version 25.31.0.73* Hard to navigate via smartphone ### 4/5 — Samsung smart tv *2022-08-12, version 10.0.3.48156* Would be nice to have this app available on the Samsung smart tv. Can you get this done ### 4/5 — It’s a good app but my automatic is not working *2022-05-17, version 10.0.3.48156* I have the virgin wifi but it won’t let me automatic ### 3/5 — Not Good *2025-10-12, version 25.31.0.73* Since we moved to virgin plus TV I can never watch a good show that it won’t freeze. It’s so frustrating. You will pay less but it’ll give you a heart attack from frustration. ### 3/5 — Review about Virgin TV apps *2025-01-19, version 24.41.1* The most important thing missing is a recording option. ### 3/5 — La connexion ne fonctionne pas toujours bien avec la télé *2025-01-01, version 24.41.1* J’aimerais que la procédure de connexion soit plus claire ### 3/5 — Go back to the smaller font size *2024-11-28, version 24.41.0.109* The large font size is is disproportionately too big to fit in the space there ### 3/5 — Love it but… *2024-10-10, version 24.22.1* Great service and cheaper than Bell for their same services But why is there - No recording option. As a person on the go, there is OnDemand or other ways to rewatch. But not always for every channel… especially the ones you pay extra for. It’s pretty unfair you can’t record shows like every other service provider - Why can’t there be the Restart option like Bell provides? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*