# Virgin TV Control > Remote control and content management for Virgin TV TiVo and V6 boxes. (iPhone/iPad app by Virgin Media.) - Source: https://appshunter.io/ios/app/virgin-tv-control/id477143650 (this page in markdown: same URL + `.md`) - Developer: [Virgin Media](https://appshunter.io/developer/449156077) - Category: Entertainment - Price: Free - Rating: 2.21/5 from 1,357 App Store ratings · 20 written reviews indexed - Age rating: 4+ - Requires: iOS 14.0 · 159 MB - Languages: American English, French (France), European Spanish - Released: 2012-11-06 - Data updated: 2026-08-13 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/virgin-tv-control/id477143650/reviews.md ## What is Virgin TV Control? A must-have app for all Virgin TiVo & V6 customers The Virgin TV Control app means you can control your TiVo or Virgin TV V6 box from anywhere in the world, wherever you have an internet connection with WiFi, 3G, 4G or 5G. The Best Bits As a Virgin TV customer, this app lets you: • Manage your recordings – set up a Series Link+ from anywhere in the world when you’re connected to the internet • Control your TV – if your TiVo box is connected to the same home network as your device you can turn your mobile or tablet into a handy remote control • Speed up the way you search and browse – search using your device’s QWERTY keypad instead of the remote • If you have a Virgin TV V6 box powered by TiVo you can stream selected recordings to your device • The app connects directly to your TiVo or Virgin TV V6 box so that you can see if there is a recording clash or storage space is low What you need • Be a Virgin TiVo or V6 customer - note that Virgin TV 360 customers can use Virgin TV Go to manage recordings • An iPhone, iPod touch or iPad, running iOS 15 or later, with WiFi, 3G, 4G or 5G internet access • Your My Virgin Media username and password For security reasons, and to protect the rights of our content partners, the Virgin TV Control app cannot be used on jailbroken devices, where unauthorised modifications have been made to the operating system. FAQs If you’re having any issues or have further questions you can find help in the following places. Want to know more about how the app works? Take a look at virginmedia.com/helptvonthego for loads of handy info. You can get help in the app by selecting Help in the main menu. Need something more? Chat to the experts on our forums at virginmedia.com/community. Copyright ©2025 TiVo Inc. All rights reserved. TiVo and the TiVo logo are registered trademarks of TiVo Inc. and its subsidiaries worldwide. ## Key features - Manage recordings remotely - Use device as TV remote - Speed up search and browsing - Stream select recordings - Check recording clashes and storage ## Recent user reviews (10 of 20) All indexed reviews: https://appshunter.io/ios/app/virgin-tv-control/id477143650/reviews.md ### 1/5 — Can’t even use the app due to server error *2024-07-12* When you download the app it asks you to sign in. However, it will not accept my login and will not let me retry. When I press ‘try again’ or ‘return to sign in’ the page does not move and displays a box saying server error. Therefore, I cannot try and sign in again. My account login information was definitely correct as I downloaded the Virgin TV Go app at the same time and had no trouble signing into that one. I tried looking for somewhere to report this issue, but there seems to be no help available for this specific app. I’ve tried closing the app and reopening it, that doesn’t work. ### 1/5 — Was dreadful, now its’s even worse *2022-06-04* The app used to be dreadful: slow, clunky, constantly reconnecting. All the problems that are identified in many other reviews. However, you could at least stream recorded programmes to a device - very handy to watch a recorded programme on my iPad whilst someone else was watching live TV. But not now. Now if you want to stream to a device, the app insists that you have to do a “Streaming Setup” that will take a “few seconds”. Obviously this is a new definition of “few”. Several thousand seconds later and my device is still waiting on “Step 1: Checking software version”. Virgin have managed to make this app even worse than before. ### 2/5 — Constantly reconnecting *2021-12-31* This app is useful at times, but could be a lot better. But it has one particularly frustrating issue - even when I’m on my home wifi, I get a “reconnecting” message at random times and whatever I was busy with is lost, for example if I set a particular date and channel to look at on the guide, I’m suddenly shunted back to the current date and lose the channel. It has caused me a lot of frustration, especially when it happens multiple times in quick succession. If Virgin Media is your chosen provider, unfortunately you don’t have any other options than this app. ### 1/5 — Total rubbish *2020-11-04* I’m able to record but can’t watch what I’ve recorded. Error message says I can only stream recording when on my home network..but I’m sitting in my own lounge at the time!! Why do Virgin keep releasing these apps without checking whether they actually work. I’ve just spent over a half hour on the phone to a Virgin tech lady who tried everything but with no success. She admitted she didn’t have a clue what was wrong, but judging by other reviews on here, lots of people are experiencing the same problem. After all her ‘help’ I now can’t access the app at all, so I’m worse off than I was before! Come on Virgin, I pay a load of money for your top of the range bundle including mobile phone. It would be next if everything you offered me actually worked. ### 1/5 — Oh dear - and no thought of accessibility *2020-10-26* Even by Virgin’s abysmally low standards this is appalling. A real faff to get started, and it gets worse. I was expected to recognise my 2 boxes by their catalogue numbers although these aren’t shown in my online profile. When I work it out, I find that although I can have 2 set up, there’s no easy way of toggling between them. Synchronisation is unbelievably slow. I thought at least I’ll have a spare remote - probably one easier to see than the rubbish standard remote (the allegedly easier to see one is just the same in a less useful colour - and I was charged for it). Nope - the “buttons” are in the faintest possible white text on a cloud grey background, invisible to anyone with less than perfect eyesight, reading glasses required for anyone who uses them at all. How dare they release this? May explain why my newer box has no auto power off function, as the app can’t read boxes in standby. Fire hazard? ### 1/5 — Is anoyone actually testing this app before releasing it??? *2020-08-02* Is anoyone actually testing this app before releasing it??? It used to be disastrously slow, then got a lot better with the refresh. Now? It just refreshes every 5 seconds (or so it seems) so trying to view a schedule or modify a series link is mindblowingly difficult, at best, impossible at worst. I’ve deleted the app and reinstalled it, but this hasn’t made the blondest bit of difference. It really feels as if no-one at Virgin Media actually tested this before releasing it. And sadly this has now been the case for a few versions. So the Virgin app used to be nigh on impossible to use, then it improved a great deal, only to become nigh on impossibly to use once again. ### 3/5 — It’s ok, but not great *2020-05-03* The main reason I got this app was to enable me to control my V6 box from my phone. In this respect, the upgrade has been a retrograde step. In order to access the remote you have to sign in & go through several steps rather than just clicking on a remote control icon as before. They’ve got rid of the control screen which actually looked like a Virgin remote which, imho, is a mistake. The new control screen is much less instinctive to use & has no facility to control the TV volume which is surely a basic omission.?? ### 4/5 — A decent refresh - finally! *2020-05-03* The previous iteration of this app was just complete junk, and was deservedly panned in all the reviews. Thankfully, Virgin Media have apparently hired some people who actually know how to develop an app, and this is the result. The look and feel is much fresher, and it feels much more responsive compared to the previous version - this one is actually usable. It isn’t perfect (for example when you call up the virtual remote, the final row of buttons is off the bottom of the phone screen so you can only just see them even when scrolled all the way down)....but it’s a vast improvement. TV guide content loads quickly, as does the management of recorded shows. Setting up recording is easy and quick. Finally - this is the quality of app I expect for the amount of money I spend with Virgin every month! ### 1/5 — A good app ruined by update *2020-03-25* I have used this app for years and it was great until the latest update. The previous version had an easily accessible, easy-to-use remote control laid out exactly like the real Virgin remote control. The new remote control is awful - when you can actually find it (buried under ‘More’). It’s no longer laid out as a remote control but just a screen with the main controls white on a pale grey background so extremely difficult to see clearly and the ‘stop’ button has disappeared completely. Why change a design which worked so well to one that’s just plain awful. Very disappointed. ### 3/5 — Latest release is flawed *2020-03-22* Having used the app for some time I’d say it was a serviceable solution with opportunities to improve. The latest release is a big disappointment and a backward step for useability. It’s no quicker than before but now the interface has been made really clunky. Used to be able to delete with a swipe but now it takes several clicks. The remote used to look like the physical remote and reside on the main page but now takes several clicks to bring up a generic virtual remote. Playing recorded content used to offer the options of which output device but now starts on mobile by default and then you have to divert to TV if that was your preference. ## Frequently asked questions about Virgin TV Control ### What Virgin TV boxes are compatible with Virgin TV Control? The Virgin TV Control app is designed for Virgin TiVo and Virgin TV V6 box customers. Virgin TV 360 customers should use the Virgin TV Go app for managing recordings. ### Can I use Virgin TV Control outside of my home network? Yes, you can control your TiVo or Virgin TV V6 box from anywhere in the world as long as you have an internet connection (WiFi, 3G, 4G, or 5G). ### Does Virgin TV Control have ads? No, the Virgin TV Control app does not contain advertisements. It is a free application provided for Virgin Media customers. ### What devices can I use Virgin TV Control on? The app is available for iPhone, iPod touch, and iPad devices running iOS 15 or later. It is not supported on jailbroken devices for security reasons. ### How do I get help with Virgin TV Control? You can find extensive information on virginmedia.com/helptvonthego, access help within the app's main menu, or chat with experts on the virginmedia.com/community forums. ### What is the age rating for Virgin TV Control? Virgin TV Control has an age rating of 4+, making it suitable for a wide range of users. ### How often is Virgin TV Control updated? The app was last updated on November 24, 2025, with version 4.9.304, indicating regular updates to maintain functionality and compatibility. ### What are the main benefits of using Virgin TV Control? Users can manage recordings, use their device as a remote control, speed up searches, and stream select content, offering enhanced control over their TV experience. ## Version history (last 5 releases) ### 4.9.304 — 2025-11-24 We have updated the app to support iOS 26 ### 4.9.210 — 2024-12-04 Bug fixes ### 4.9.110 — 2023-11-08 Bug fixes ### 4.9 — 2022-12-12 Bug fixes ### 4.8.2 — 2022-04-19 Bug fixes ## More apps by Virgin Media - [My Virgin Media Account](https://appshunter.io/ios/app/my-virgin-media-account/id642951374) - [Virgin Media Connect](https://appshunter.io/ios/app/virgin-media-connect/id993173723) - [Virgin Media Store](https://appshunter.io/ios/app/virgin-media-store/id1178022575) - [Virgin TV Go](https://appshunter.io/ios/app/virgin-tv-go/id1279877804) - [Virgin Media O2 Events](https://appshunter.io/ios/app/virgin-media-o2-events/id1624674097) All apps by Virgin Media: https://appshunter.io/developer/449156077 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*