# Virginia Housing Mortgage App — Mortgage Payments Made Simple

> Mobile application for managing Virginia Housing mortgage accounts and payments. (iPhone/iPad app by Virginia Housing Development Authority.)

- Source: https://appshunter.io/ios/app/virginia-housing-mortgage-app/id1511174755 (this page in markdown: same URL + `.md`)
- Developer: [Virginia Housing Development Authority](https://appshunter.io/developer/1422825166)
- Category: Finance, Utilities
- Price: Free
- Rating: 1.50/5 from 4 App Store ratings · 23 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.4 · 13 MB
- Languages: English
- Released: 2020-05-05
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/virginia-housing-mortgage-app/id1511174755/reviews.md

## What is Virginia Housing Mortgage App?

Manage your Virginia Housing mortgage anytime and anywhere from your phone or tablet. At the touch of a finger you can access your current amount due, make a payment, check your interest rate, current balance, payment history, and more.

Features:
Loan details
Payment history and scheduling
Payment methods (bank accounts and debit cards)
Alerts
 
For more information, please visit www.vhda.com.
 
* We’re constantly improving our processes and offerings. If you have comments, questions or recommendations please send them to VHDAServicing@vhda.com

## Key features

- Loan details access
- Payment history and scheduling
- Multiple payment methods
- Account alerts
- Check interest rate and balance

## Recent user reviews (10 of 23)

All indexed reviews: https://appshunter.io/ios/app/virginia-housing-mortgage-app/id1511174755/reviews.md

### 1/5 — Never in my life

*2023-12-08*

I’m not usually the type to go out of my way to put in a complaint about something but this is just horrible. I do not understand why this cannot get fixed. If it’s something Virginia Housing isn’t concerned enough about, then just remove the entire app. 

I have never been able to login through the app.

### 1/5 — Horrible

*2023-12-08*

The app works when it wants. Doesn’t let me even log in some times. And then I have to pay extra to pay my mortgage over the phone. No fair at all.

### 1/5 — Trash app

*2023-10-09*

I’m tired of seeing an error pop up when I submit my first payment. Y’all need to get this fixed. It’s been over a year since Iv had to use this app. What are y’all doing? Fix this please. You want a better review then get it done.

### 1/5 — Can’t add payment account

*2023-03-07*

For some reason I cannot add a payment account and it says error. Super frustrating.

### 1/5 — Payment error

*2022-12-05, version 4.0.0*

When app first launched it worked great. Now it has error every time I try to make a payment. Deleted the app and reinstalled couple times. Made sure app was updated. Still error. Works fine on the website. The slogan below the app says “Mortgage payments made simple”. This is not the case.

### 2/5 — Can’t Make Two Payments

*2022-10-01, version 4.0.0*

I have two mortgage payments and EVERY TIME the app offers to “Make a Second Payment for Free” to avoid an additional $5.00 processing fee it gets stuck loading a blank, white, screen. I have to close out and go back to process a separate payment and getting charged the extra $5. This should get fixed so your app users are more satisfied with their payment process. Once it’s fixed I’d happily leave a better review.

### 1/5 — Trash

*2022-09-09, version 4.0.0*

I truly didn’t want to leave a star but it made me to submit this review. Numerous times I’ve tried to log in to make a payment and it tells me the info is not correct when in fact it is correct, I have to uninstall and reinstall to get a payment through. It also will accept my info, log me in then soon as I hit make a payment the screen goes black then logs me out and when I try to log back in the numbers 999999 are displayed where my loan number should be, the zip code is messed up and the last 4 of the ss number. 
This app definitely needs to be gutted and fixed it’s such an inconvenience and a waste of time..

### 1/5 — App no longer works

*2022-04-08, version 4.0.0*

App stopped working around December 2021 and it has not been fixed and is still available for down load in the App Store.  Can’t seem to get anyone to acknowledge the issues.

**Developer response:** Thank you for reaching out and letting us know. We are sorry to hear that our app stopped working for you, we've provided your feedback to our support team for troubleshooting.

### 1/5 — Does not work

*2022-04-08, version 4.0.0*

Since this past holiday season, 2021, it will not accept payment. I used it for 2 years and would rate it 4/5. I’ve tried deleting and reinstalling the app but it still refuses payment. I have not emailed or called them because it appears to be a known issue that’s unresolved for months.

**Developer response:** Thank you for letting us know. We apologize for any inconvenience, our support team has made your concern a top priority.

### 2/5 — No payment break down

*2022-03-16, version 4.0.0*

I was hoping payment history would give a break down of how payments were applied. 
That would be helpful

**Developer response:** Thanks so much for the feedback. We can see how this feature could be beneficial. We are always looking for ways to improve our customer experience. Although we don't offer this option, please contact our customer service department at 800-235-6938 and select option 1 for assistance.

## Frequently asked questions about Virginia Housing Mortgage App

### What is the current rating for the Virginia Housing Mortgage App?

The Virginia Housing Mortgage App has a rating of 1.5 stars based on 4 user ratings. This indicates a mixed reception from its user base.

### Is the Virginia Housing Mortgage App free to download and use?

Yes, the Virginia Housing Mortgage App is completely free to download and use. There are no upfront costs or subscription fees associated with its core functionality.

### What devices are supported by the Virginia Housing Mortgage App?

The Virginia Housing Mortgage App is available for iPhone and iPod devices. It is designed to run on Apple's mobile operating systems.

### How often is the Virginia Housing Mortgage App updated?

The Virginia Housing Mortgage App was last updated on December 21, 2023, with version 6.0.1. Updates are released periodically to improve functionality and address any issues.

### What is the age rating for the Virginia Housing Mortgage App?

The Virginia Housing Mortgage App has an age rating of 4+. This means it is suitable for users aged 4 and above, with no mature content.

### Can I make payments using different methods with the Virginia Housing Mortgage App?

Yes, the Virginia Housing Mortgage App supports multiple payment methods, including bank accounts and debit cards, offering flexibility for users.

### Where can I find more information about Virginia Housing?

For more information about Virginia Housing and its services, you can visit their official website at www.vhda.com.

### How can I provide feedback or ask questions about the Virginia Housing Mortgage App?

You can send comments, questions, or recommendations regarding the Virginia Housing Mortgage App to VHDAServicing@vhda.com. The development team is actively seeking user input for improvements.

## Version history (last 5 releases)

### 6.0.1 — 2023-12-21

English
Built in Apples new SDK
Bug Fixes

### 4.0.0 — 2021-05-25

Fixed bugs and added sms

### 2.2.0 — 2020-12-04

Bug fixes and fee update

### 2.1.0 — 2020-07-15

Fee change

### 2.0.0 — 2020-06-09

Rebranding

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*