# Virginia National Bank — user reviews > 35 indexed App Store user reviews of Virginia National Bank by Virginia National Bank, rated 4.20/5 from 366 ratings. - Source: https://appshunter.io/ios/app/virginia-national-bank/id1339738898/reviews - App overview in markdown: https://appshunter.io/ios/app/virginia-national-bank/id1339738898.md - Rating breakdown: 5★ 246 · 4★ 49 · 3★ 9 · 2★ 12 · 1★ 50 ## Newest reviews (10 of 35) ### 4/5 — Update made app FUBAR *2026-03-08* The app had few features but at least it worked. After the May 1 update, it is no longer usable for any purpose other than creating frustration. Loved Fauquier National Bank. Not happy with VNB. Much better now. Not “full featured” but usable and accurate. Biometric log-in works and convenient. ### 4/5 — Getting thru Learning Curve of VNB SW *2026-02-01, version 6.0.0.12358* WORKS Thanks All! ### 2/5 — Login spotty *2026-01-24, version 6.0.0.12358* Facial recognition frequently not working ### 4/5 — It works *2025-12-03* It works ok but has issues with my VPN ### 4/5 — They’re doing okay *2025-11-22* They definitely don’t care about their customers like the old Fauquier Bank. Everything is commercialized. The employees in Warrenton and Bealeton are awesome but VNB has lost the hometown service for sure. ### 4/5 — Banking *2025-11-18* Great banking experience. Have been banking with VNB ( previously Fauquier Bank) for many years and even w other options for banks nearer to me I still choose the home town bank ! ### 2/5 — Lock out *2025-09-15* The app will lock your account if you do not frequently log in. This is very inconvenient because then you need to call them during business hours to have them unlock your account. ### 4/5 — Slow log in but great overall *2025-08-15* It’s great. Just sometimes it takes a moment to sign in and can be tedious when needing to sign in quickly. But the UI Interface is top notch and simple to use! ### 2/5 — Not good *2025-08-10* When you switched to the new app, you made all the print very light colored, and tiny. Very difficult to see! And added more steps to things that were simple. ### 1/5 — Horrible *2023-07-28* Terrible user interface. Might as well not have an app at all. ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst bank of banks *2026-06-23* DO NOT USE! they will steal your money from savings and charge you for ATM use. There is no advantage to using this fraud of a “bank”. Many better options. ### 1/5 — Entrepreneur *2026-02-06* Unable to login I get a request for update when I try to update. It goes to a Apple window, asking me to buy cloud memory. ### 1/5 — 👎🏻 *2025-08-15, version 6.0.0.8311* The Fauquier Bank was WAY better. ### 1/5 — Face ID *2025-08-10, version 6.0.0.8311* Face ID doesn’t work often. Fix it please ### 1/5 — Poor *2025-07-22, version 6.0.0.8311* Remarkably erratic and undependable. Frustrating to useless. ### 1/5 — Poor Function, Poor Design *2025-05-09* This is the only bank of the several that we use that has such sloppy performance on all technological platforms, including this app. The recent “update” has left us unable to access features that were available previously from our mobile devices. As a customer who must bank remotely, VNB is giving me more and more reasons for switching to a more local-to-me bank. ### 1/5 — Love the bank, hate the app! *2025-05-02* Constantly having to call the bank after the app has locked me out and reset the password. Absolutely random. Now the app interface looks completely different. Always have to call and then go in my computer and wait two days to use app. Unacceptable for a bank holding my $$$!!! ### 1/5 — Update made app FUBAR *2025-05-01* The app had few features but at least it worked. After the May 1 update, it is no longer usable for any purpose other than creating frustration. Loved Fauquier National Bank. Not happy with VNB. ### 1/5 — Won’t let me write a review *2024-10-11, version 5.0.31.913* Garbage app keeps kicking me out. F ‘em ### 1/5 — Peggy *2024-05-15* Can’t login saying I have tried to login to many times been unable to login for 3 days ## Most praised reviews (10 highest-rated) ### 5/5 — Works well! *2026-08-20* Does what it should ### 5/5 — Great customer service *2026-07-27* I have no issues at all with my bank. ### 5/5 — Great *2026-07-24, version 6.0.0.17875* Love it ### 5/5 — Customer service *2026-07-22, version 6.0.0.17875* Andrea is da bomb.com ### 5/5 — VNB *2026-07-19, version 6.0.0.17875* Awesome app ### 5/5 — VNB app is easy to navigate! *2026-06-14* I love being able to check statuses from my phone wherever I am. Easy to navigate and deposit checks too! ### 5/5 — Great Bank *2026-03-16* Always great service and very easy app to use ### 5/5 — Service *2025-12-02* Service has been above and beyond expected ### 5/5 — Passcode *2025-08-12* Overall it’s been great but I miss not being able to use a 4 digit passcode like in the past ### 5/5 — So convenient! *2025-08-11* Love the app. It is so convenient to use --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*