# Virtual Assist (By Ecolab) — Merged Reality

> Merged Reality (iPhone/iPad app by Help Lightning, Inc.)

- Source: https://appshunter.io/ios/app/virtual-assist-by-ecolab/id6738227225 (this page in markdown: same URL + `.md`)
- Developer: [Help Lightning, Inc](https://appshunter.io/developer/867775339)
- Category: Business, Productivity
- Price: Free
- Age rating: 4+
- Requires: iOS 18.0 · 168 MB
- Languages: American English, French (France), German (Germany), Italian, Japanese, Korean, European Portuguese, Chinese (Simplified, China), European Spanish
- Released: 2024-12-16
- Data updated: 2026-08-17
- User reviews in markdown: https://appshunter.io/ios/app/virtual-assist-by-ecolab/id6738227225/reviews.md

## What is Virtual Assist (By Ecolab)?

Merged Reality and Virtual Interaction — digitally merge two real-time views, blending local and remote collaborative video streams to give or receive interactive help anywhere. Instantly. Help Lightning offers the most practical and useful application of Augmented Reality available in the App Store.

Virtual Assist (By Ecolab) delivers patented, merged reality, and virtual interactive presence technologies for users needing help solving problems currently across 50 countries. Mobile merged reality and virtual interaction allows digital merging of two real-time views blending local and remote collaborative video streams.

Experts can visually collaborate, assist with issues, and resolve problems as though they were working side-by-side with a colleague or customer. Use Help Lightning to give or receive interactive help anywhere, instantly.


## Version history (last 5 releases)

### 26.5.38 — 2026-08-12

Bug fixes and performance improvement

### 26.5.33 — 2026-08-11

Bug fixes and performance improvement

### 26.5.32 — 2026-07-30

Bug fixes and performance improvement

### 26.5.17 — 2026-06-02

Bug fixes and performance improvement.

### 26.5.10 — 2026-05-18

We’ve completely refreshed the app with a modern new look and feel. This update also includes major improvements to our video calling technology for better performance, reliability, and overall call quality.

Important: This is a critical update. Please install the latest version to ensure compatibility with our newest web and mobile calling experience.

## More apps by Help Lightning, Inc

- [Help Lightning](https://appshunter.io/ios/app/help-lightning/id867775336)
- [Solenis Remote Guidance](https://appshunter.io/ios/app/solenis-remote-guidance/id1453214181)
- [Aristocrat Resolve](https://appshunter.io/ios/app/aristocrat-resolve/id6468970636)
- [Castrol Virtual Engineer](https://appshunter.io/ios/app/castrol-virtual-engineer/id6474761415)
- [IFS Remote Assist](https://appshunter.io/ios/app/ifs-remote-assist/id6475794081)

All apps by Help Lightning, Inc: https://appshunter.io/developer/867775339

## Related topics

[virtual assist](https://appshunter.io/ios/topics/virtual-assist) · [virtual assist arity](https://appshunter.io/ios/topics/virtual-assist-arity) · [virtual assist app](https://appshunter.io/ios/topics/virtual-assist-app) · [xmreality](https://appshunter.io/ios/topics/xmreality)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*