# Virtual Care from AXA — About this app > On-demand virtual medical consultations with qualified doctors and specialists. (iPhone/iPad app by AXA GLOBAL HEALTHCARE (UK) LIMITED.) - Source: https://appshunter.io/ios/app/virtual-care-from-axa/id1543428886 (this page in markdown: same URL + `.md`) - Developer: [AXA GLOBAL HEALTHCARE (UK) LIMITED](https://appshunter.io/developer/1543428888) - Category: Medical, Health & Fitness - Price: Free - Age rating: 17+ - Requires: iOS 13 · 141 MB - Languages: American English - Released: 2021-03-19 - Data updated: 2026-07-17 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/virtual-care-from-axa/id1543428886/reviews.md ## What is Virtual Care from AXA? Virtual Care from AXA provides customers with on demand access to highly qualified doctors, psychologists and medical experts. With seamless access to our virtual care services according to your plan’s cover, Virtual Care from AXA provides you and your family with the choice, flexibility and reassurance that you need from a world class provider. Whether it’s a virtual medical consultation with a highly qualified doctor, dedicated support from a psychologist to sail through life’s challenges or reassurance about a diagnosis from another expert physician, Virtual Care from AXA is there to get you the best support – wherever you are in the world. ## Key features - On-demand access to medical experts - Consultations with doctors and psychologists - Support for family members - Global access to services - Flexible and convenient care ## Recent user reviews (7 of 7) All indexed reviews: https://appshunter.io/ios/app/virtual-care-from-axa/id1543428886/reviews.md ### 1/5 — Rubbish *2024-08-08, version 1.4* Same problems as other users. Impossible to log in. No password reset email sent. Frustrating waste of time. ### 1/5 — Membership ID *2022-08-16, version 1.1* Don’t have a MEMBERSHIP ID so can’t sign up don’t know where to get it from ### 1/5 — Useless *2022-04-25, version 1.1* It doesn’t take my login details says it will send an email for password reset and it never did. So I had to call the international number which took AGES. RIDICULOUS ### 1/5 — Doesn’t work *2022-02-09, version 1.1* I can’t even use this app as the registration and setup is terminally buggy. Frustrating experience. ### 1/5 — Password issues *2021-07-29, version 1.0* Gave up trying to register this. Tried many passwords and the app would not allow them. Won’t bother wasting your time with it. ### 1/5 — Doesn’t work *2021-07-05, version 1.0* Crashes when you try to book an appointment. ### 1/5 — not useful at all *2021-05-19, version 1.0* This app doesn’t work at all, it won’t even launch. ## Frequently asked questions about Virtual Care from AXA ### What is Virtual Care from AXA? Virtual Care from AXA provides customers with on-demand access to highly qualified doctors, psychologists, and medical experts. It offers choice, flexibility, and reassurance for you and your family through virtual consultations. ### Who can use Virtual Care from AXA? This service is available to AXA customers according to their plan's cover. It is designed to provide support for individuals and their families. ### What types of professionals are available on Virtual Care from AXA? You can access highly qualified doctors for medical consultations, psychologists for dedicated support with life's challenges, and other expert physicians for reassurance about diagnoses. ### Is Virtual Care from AXA available globally? Yes, Virtual Care from AXA is designed to provide you with the best support wherever you are in the world, offering global access to their virtual care services. ### What devices are supported by Virtual Care from AXA? Virtual Care from AXA is supported on iPhone, iPad, and iPod devices, allowing for flexible access to care across Apple's ecosystem. ### When was Virtual Care from AXA last updated? The latest version of Virtual Care from AXA is 2.1, and it was last updated on January 21, 2026. This indicates a commitment to ongoing development and maintenance. ### Does Virtual Care from AXA have ads? No, Virtual Care from AXA is ad-free, ensuring an uninterrupted and focused experience during your consultations. ### What is the age rating for Virtual Care from AXA? Virtual Care from AXA has an age rating of 17+, suggesting it is intended for adult users or those who are mature enough to engage with medical consultation services. ## Version history (last 5 releases) ### 3.0.1 — 2026-06-25 We’re excited to introduce a brand-new version of the app! This update includes a completely redesigned UI for a smoother and more intuitive experience, along with new features to enhance performance and usability. ### 3.0.0 — 2026-05-21 We’re excited to introduce a brand-new version of the app! This update includes a completely redesigned UI for a smoother and more intuitive experience, along with new features to enhance performance and usability. ### 2.1 — 2026-01-21 Latest fixes and minor improvements ### 2.0.1 — 2025-06-05 Latest fixes and minor improvements ### 2.0 — 2025-06-04 Latest fixes and minor improvements ## Apps similar to Virtual Care from AXA | App | Rating | Price | Category | | --- | --- | --- | --- | | [Activa DKV](https://appshunter.io/ios/app/activa-dkv/id6443825826) | 1.0 (4) | Free | Medical | | [NHS App](https://appshunter.io/ios/app/nhs-app/id1388411277) | 2.7 (72) | Free | Medical | | [Medical Claims Hub](https://appshunter.io/ios/app/medical-claims-hub/id1580009434) | — | Free | Medical | | [Doctor Care Anywhere](https://appshunter.io/ios/app/doctor-care-anywhere/id882607302) | 4.8 (71) | Free | Medical | | [AXA Doctor At Hand](https://appshunter.io/ios/app/axa-doctor-at-hand/id1536116883) | 4.6 (41) | Free | Medical | ## More apps by AXA GLOBAL HEALTHCARE (UK) LIMITED - [AXA - Global Healthcare](https://appshunter.io/ios/app/axa-global-healthcare/id6482987595) All apps by AXA GLOBAL HEALTHCARE (UK) LIMITED: https://appshunter.io/developer/1543428888 ## Related topics [axa assistance](https://appshunter.io/ios/topics/axa-assistance) · [axa global healthcare](https://appshunter.io/ios/topics/axa-global-healthcare) · [my axa](https://appshunter.io/ios/topics/my-axa) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-17.*