# Virtual Keypad — user reviews > 1,355 indexed App Store user reviews of Virtual Keypad by Digital Monitoring Products, Inc., rated 4.30/5 from 12,930 ratings. - Source: https://appshunter.io/ios/app/virtual-keypad/id447825243/reviews - App overview in markdown: https://appshunter.io/ios/app/virtual-keypad/id447825243.md - Rating breakdown: 5★ 9,346 · 4★ 1,201 · 3★ 686 · 2★ 544 · 1★ 1,153 ## What do users think of Virtual Keypad? Overall sentiment: mixed **Pros** - 🚀 Convenient remote access - 🔒 Secure system control - 👍 Easy to use - 🚀 Fast and responsive - 🔒 Reliable security - 👍 Intuitive interface - 🚀 Seamless entry/arming - 🚀 Helpful notifications - 👍 Excellent functionality **Cons** - 🐛 Inconsistent connectivity - 🐛 Unreliable arming/disarming - 🐛 Slow to update status - 🐛 Frequent login issues - 🐛 Buggy and glitchy - 🐛 Slow app performance - 🐛 Inaccurate system status **Commonly reported bugs** - Timed out connections - Unresponsive app controls - Incorrect alarm status display - Delayed push notifications - Compatibility issues with updates **Most requested features** - Improved scheduling options - Customizable notifications - Apple Watch app support - Enhanced camera integration - Geofencing automation - Streamlined user management ## Newest reviews (17 of 1,355) ### 2/5 — Very delayed *2026-08-23, version 6.50.51* The App is okay but often times the icons disappear or it doesn’t connect. ### 2/5 — Not intuitive, slow response *2026-08-23, version 6.50.51* For all the great features available in the digital world, this app feels old and clunky. Not a good look for security. ### 5/5 — Office receptionist *2026-08-22, version 6.50.51* Great app ### 4/5 — Great alternative *2026-08-22, version 6.50.51* Great alternative to in person setting Arm -Disarm. Enjoy in person and remote features. ### 5/5 — FEMAC SECURITY *2026-08-22, version 6.50.51* Superior service highly recommend ### 2/5 — Functionality good but reliability weak *2026-08-22, version 6.50.51* Frequently times out. Limited history on the app ### 5/5 — Super convenient! *2026-08-21, version 6.50.51* We are so grateful for this app, and how easy it is to use! Thank you! ### 5/5 — Virtual Key pad app *2026-08-21, version 6.50.51* Awesome ### 5/5 — Fantastic *2026-08-20, version 6.50.51* Works flawlessly w/ little to NO problems! Thank You! ### 5/5 — Peace of Mind! *2026-08-19, version 6.50.51* Easy to use and ensure your home or business is safe and secure! ### 5/5 — Morning turn off *2026-08-19, version 6.50.51* Great easy ### 2/5 — App *2026-08-19, version 6.50.51* 80% of the time I cannot get the app to work, I have to close it out then I have to hold it down to refresh for anywhere between 15 to 20 seconds, the design of the app is good but the performance of the app is somewhere between bad and terrible because of this problem ### 5/5 — Great App *2026-08-18, version 6.50.51* I have been using this he app for several months and have had no issues. The app is simple, works great and has all information. ### 5/5 — Great app *2026-08-18, version 6.50.51* Critical for managing my home security. ### 5/5 — Randy Shipman *2026-08-18, version 6.50.51* 👍👍👍 ### 5/5 — This is so I know if the employees have left the building and when they enter *2026-08-18, version 6.50.51* It’s really the only use for the app, but I really do enjoy that. I can see if it’s locked up and close and everybody’s gone. ### 5/5 — Jbmc *2026-08-17, version 6.50.51* Great app ## Most critical reviews (10 lowest-rated) ### 1/5 — Don’t always work -app *2026-08-24, version 6.50.51* The app doesn’t always work to arm and disarm ### 1/5 — Don’t love it *2026-08-23, version 6.50.51* It’s a glitchy app. Needs work. ### 1/5 — Useless App *2026-08-17, version 6.50.51* One of the worst apps I’ve ever used. Completely useless. Constantly times out so I can never log in. Absolute garbage. ### 1/5 — App is frustrating *2026-08-17, version 6.50.51* App doesn’t work most times. It just keeps giving me errors. And this is frustrating. ### 1/5 — Useless app *2026-08-17, version 6.50.51* Very poor service and the app that is essentially basic useless. ### 1/5 — ‘ *2026-08-15, version 6.50.51* Constantly fails and times out ### 1/5 — App is slow *2026-08-12, version 6.50.50* The app doesn’t always set the alarm properly and often times out. Very disappointing. ### 1/5 — Alarm app *2026-08-11, version 6.50.50* Terrible never works ### 1/5 — Bad app *2026-08-10, version 6.50.51* App does not connect when trying to login takes about five tries to get in once .my job has the app through our alarm company very bad ### 1/5 — Horrible app *2026-08-09, version 6.50.50* Can take minutes to arm/disarm remotely if it ever works at all ## Most praised reviews (10 highest-rated) ### 5/5 — Virtual Keypad *2026-08-26, version 6.50.51* The Virtual Keypad is one of the greatest things to happen! I love it!! It is so convenient and easy to use. Am so glad I have it!! ### 5/5 — Easy to use and makes me feel safe *2026-08-26, version 6.50.51* I have used this for a while and love the ease of use when I’m home and away ### 5/5 — Easy to Use *2026-08-26, version 6.50.51* The remote app is easy to use, and is very efficient. You can turn the alarm on or off from any location. ### 5/5 — Great App *2026-08-26, version 6.50.51* Easy to use. Works great! ### 5/5 — Meeter Hideaway *2026-08-25, version 6.50.51* Easy to use and gives the ability to check the system status. ### 5/5 — Alarm *2026-08-24, version 6.50.51* Very comfortable to use ### 5/5 — Owner *2026-08-24, version 6.50.51* Great ### 5/5 — Pastor *2026-08-24, version 6.50.51* Great ### 5/5 — Arm app *2026-08-23, version 6.50.51* Once I figured it out worked quite well repeatedly Totally reliable/ useful for security and system status ### 5/5 — Sara *2026-08-23, version 6.50.51* Perfect and thank you for made it easy and feel safe . --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*