# Virtual Line — user reviews

> 20 indexed App Store user reviews of Virtual Line by Buzz Networks Ltd (Connect), rated 4.64/5 from 36 ratings.

- Source: https://appshunter.io/ios/app/virtual-line/id1425850404/reviews
- App overview in markdown: https://appshunter.io/ios/app/virtual-line/id1425850404.md
- Rating breakdown: 5★ 27 · 4★ 3 · 3★ 1 · 2★ 0 · 1★ 1

## Most critical reviews (10 lowest-rated)

### 1/5 — Calls

*2026-02-14, version 3.15*

I keep on getting calls and not hearing the other person but they can hear me.

### 1/5 — Awful

*2026-01-07, version 3.14*

Audio and the phone cut out continuously

### 1/5 — Multiple calls

*2025-08-29, version 3.14*

Previously, I could merge two calls together now it seems I can’t and yet I’m still paying the same price as previously what’s happened

### 1/5 — connectivity

*2025-06-09, version 3.14*

keeps cutting off a couple of minutes into a conversation?

### 1/5 — Bad

*2024-09-24, version 3.13*

You have to pay monthly and top up your account on top of that. Customer service is rude also when you phone up

### 1/5 — App is terrible

*2023-08-31, version 3.6*

I have been using virtual landline perfectly for 3 months, unlimited isn’t unlimited at all. I upgraded and now using the app- cuts off mid call that’s if you can even get connected

### 1/5 — Wrong number

*2020-10-28, version 3.4*

I keep getting calls for people that used to have the number I'm using! So very annoying!!😡😡😡

### 2/5 — Unreliable

*2021-01-26, version 3.4*

Calls are often dropped as the VL platform puts the caller through.

### 3/5 — Good with the numbers,however

*2025-04-04, version 3.13*

The customer service team is pants, they never return your call.

### 3/5 — Expires

*2025-02-18, version 3.13*

The app expires if you don’t open it enough, would be great if it just works without having to open it, as sometimes the notification can be missed! Eg WhatsApp, Viber, Skype just works without having to open it, they don’t expire.

## Most praised reviews (10 highest-rated)

### 5/5 — Ease of use and price.

*2026-04-16, version 3.15*

Spent a while looking for a virtual landline to make receiving calls from my brother in prison cheaper for him.
£4.50 a month saves him £25+ a month. 

It’s my sole use for the service and I couldn’t recommend it enough.

~

The setup and activation of the number was almost instantaneous and very easy.

I love being able to change the ring duration, a standard call to a mobile usually cuts off and sometimes I can miss the call, this is a thing of the past!

### 5/5 — Easy to use

*2026-02-28, version 3.15*

Easy to use and good price compared to other virtual landlines

### 5/5 — The perfect solution

*2024-12-18, version 3.13*

My partner was spending around £50 per week calling me from HMP Five Wells. We’d speak 3 times a day. Once the prison managed to add the virtual landline number to his list of approved numbers it has been all systems go and he has, in 3 days, already started to save money especially as no-one answered his number and took that one of the person calling him b it’s been a win-win situation for all Paris. Highly recommended.

### 5/5 — Brilliant App

*2023-12-29, version 3.11*

Never had any issues in over a year of having this app. Highly recommended

### 5/5 — Comment

*2023-12-11, version 3.11*

Amazingly amazing

### 5/5 — The Perfect Switchboard

*2022-04-14, version 3.4*

Virtual Line is convenient virtual concept which acts as my personal switchboard wherever I am in the world. It’s so easy to setup and manage all my global telephone numbers in one App. It’s a Switchboard in my pocket and it’s brilliant!

### 5/5 — Lovely app

*2021-10-15, version 3.4*

Very handy for any business

### 5/5 — Dust

*2021-02-02, version 3.4*

Cgdgyvv

### 5/5 — Lovely people fine

*2020-11-11, version 3.4*

and app works perfectly

### 4/5 — Can be better

*2021-02-17, version 3.4*

The line is a little fuzzy, could be improved

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*