# Virtual Technician — user reviews > 31 indexed App Store user reviews of Virtual Technician by Kawai Musical Instruments Manufacturing Co., Ltd., rated 2.60/5 from 9 ratings. - Source: https://appshunter.io/ios/app/virtual-technician/id948579667/reviews - App overview in markdown: https://appshunter.io/ios/app/virtual-technician/id948579667.md - Rating breakdown: 5★ 1 · 4★ 3 · 3★ 0 · 2★ 1 · 1★ 4 ## Newest reviews (10 of 31) ### 2/5 — Update *2021-06-02, version 1.1.21* Please update for CA 79. Many of us are waiting for this. ### 2/5 — Only some settings changes work *2020-07-09, version 1.1.21* Although the app was able to affect some settings (like touchcurve) it made no difference to others, like voicing for example. Here the preview sounded exactly the same whichever option was selected. This was the case for the majority of the settings. They could be changed using the virtual technician on the keyboard touchpad, but not in the app:( ### 1/5 — nich nutzbar *2019-07-17, version 1.1.20* Mein Kawai CN 27 bleibt sofort hängen. Leider so nicht nutzbar; ansonsten tolle Idee ### 1/5 — When does it capable with CN29? *2019-06-12, version 1.1.19* When? I just brought brand new CN29. But it is not capable as advertised, what? ### 4/5 — Only some iPads *2019-06-12, version 1.1.19* Works with older iPads, not 3rd Gen iPad Pro. Needs an update. ### 3/5 — Good when it works. *2019-03-31, version 1.1.19* Frequently crashes on startup, only seems to work every one in ten times. Works well and quite useful when it works correctly. I’d like to see more features, ie. being able to view a list of voices available on the piano, and to be able to change the current voice. It would be nice if it also featured some integration with the “lesson mode” built in to some of the Kawai pianos. ### 1/5 — Crash *2019-02-12, version 1.1.19* Crashes instantly on iPad Air with IOS 12.1.4 Please Fix this, I’d love to use this app ### 1/5 — CA98 *2018-09-06, version 1.1.18* App not compatible with the CA78, 98 and NV10. ### 4/5 — Useful ES110 App *2017-09-10, version 1.1.16* Connects easily with the ES110 and provides easy access to the piano tone customization features. Would like it even better if it also provided easy access to the more common features of the piano - there are so many - reverb, EQ, lessons, dual/split, etc. Perhaps Kawaii will expand this app, or release another. ### 1/5 — Does not work with iOS 9.2.1 and iPad Air 2 *2016-02-29, version 1.1.13* Unfortunately Virtual Technician does not work in a reliable way and can't play preview pattern with the latest release of iOS 9.x, iPad Air 2 and Kawai CA97. An urgent fix is greatly appreciated! ## Most critical reviews (10 lowest-rated) ### 1/5 — Not working for the CA49 *2021-04-16, version 1.1.21* The app doesn't do anything with the CA49 even though it does work with the cheaper CN29. ### 1/5 — Doesn‘t workt anymore with NV5!! *2021-01-08, version 1.1.21* The App doesn‘t workt anymore with my NV5!! It doesn‘t recognise the piano. ### 1/5 — Connection issues *2020-12-08, version 1.1.21* Since my iPad updated to 14.2 the bluetooth will not stay connected and keeps dropping out, however my other iPad running 13.6 seems to have no issues. Time for an update KAWAI !!!!!!! ### 1/5 — iOS 14 does not work *2020-09-21, version 1.1.21* iOS 14 cn39 does not work anymore ### 1/5 — Keine Bluetooth Verbindung unter iOS14 *2020-09-17, version 1.1.21* Bisher unter iOS13 tadellos via Bluetooth mit dem C29. Seit dem Update auf iOS14 keine Verbindung mehr möglich. :( ### 1/5 — Doesn’t do anything on new CA49 *2020-08-21, version 1.1.21* Doesn’t seem to affect anything at all on new CA49. Very disappointing. ### 1/5 — just silly *2020-01-05, version 1.1.21* you have to connect a device with piano all the time . There is no save setting to a piano, and app keep freezing and it make digital piano keep freezing too. i would give 0 star if i can , i use with cn 29 ### 1/5 — Not working with CA78 *2019-12-15, version 1.1.21* I bought a brand new CA78 thinking that it will work with the app, but it’s not. What a rip-off! ### 1/5 — CA98 *2019-12-05, version 1.1.21* Keine sinnvolle Einstellung für das CA98 möglich, Einstellungen aus der App werden im CA98 nicht angenommen oder gegenseitig falsch überschrieben, Update ist dringend notwendig! Nachtrag: 2 Jahre später noch immer kein Support für die aktuelle CA Serie (CA98/78 ...) ### 1/5 — Sondermüll *2019-07-28, version 1.1.20* Nicht nutzbar, Einstellungen nur in der App, das Piano übernimmt diese nicht. ## Most praised reviews (10 highest-rated) ### 5/5 — Sehr schön! *2024-04-08, version 1.1.22* Funktioniert bestens mit ES110 und iPad OS 17.3.1 Die klaglichen Einstellmöglichkeiten sind vielfältig und erlauben ein wunderbares Spielgefühl. Für mich ein Highlight: die verschiedenen historischen Stimmungen. ### 5/5 — Works great with my kdp110 *2022-10-15, version 1.1.22* Every feature works with my KDP110 as advertised ### 5/5 — Helps connect Bluetooth *2022-02-21, version 1.1.22* Connecting to ES 110 in this app helped sync the Bluetooth to my iPad. The Bluetooth is amazing for any of the common piano learning apps. ### 5/5 — Funktioniert problemlos *2020-06-06, version 1.1.21* Keine Probleme mit dem ES 110. Alle Funktionen lassen sich entsprechend anpassen. Der Funktionsumfang könnte trtzdem gern grösser sein. ### 5/5 — Super app *2019-04-07, version 1.1.19* Mit dieser app kann man mega viele coole sachen einstellen ### 5/5 — Compatibility *2018-09-12, version 1.1.18* Hi Is this compatible with MP7SE? If not will it be made compatible please? ### 5/5 — ES-110. *2018-09-04* Hello, Will the ES-110 eventually be supported ? Thanks. ### 5/5 — Thank you Kawai *2015-09-18, version 1.1.9* Easy to understand and nice looking. Now I can operate my CA17. ### 5/5 — Very good access to Virtual Technician functions *2015-03-15, version 1.0.15* Accessing the virtual technician features through this app is so much easier than going through the build-in menu. Thanks for this app! ### 4/5 — Very poor effort *2020-10-26, version 1.1.21* Claims it has connected to my brand new CA58, but none of the controls have any effect. Very disappointing. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*