# Virtual Vision Test — user reviews > 136 indexed App Store user reviews of Virtual Vision Test by Warby Parker Inc, rated 4.76/5 from 18,534 ratings. - Source: https://appshunter.io/ios/app/virtual-vision-test/id1209102842/reviews - App overview in markdown: https://appshunter.io/ios/app/virtual-vision-test/id1209102842.md - Rating breakdown: 5★ 15,392 · 4★ 1,153 · 3★ 321 · 2★ 137 · 1★ 484 ## What do users think of Virtual Vision Test? Overall sentiment: neutral **Pros** - 🚀 Easy, fast and inexpensive vision test - 👍 Convenient, effortless experience - 👍 Great customer service - 🚀 Straightforward, one-step process - 👍 Fantastic app for an eye exam **Cons** - 🐛 Buggy, frequent crashes and technical issues - 🚫 Location restrictions, not available in all areas - 🚫 Ineligible for certain prescriptions (bifocals, progressive) - 🚫 Doesn't work with certain devices (iPad, older iPhones) - 🚫 Misleading, glorified doctor referral app **Commonly reported bugs** - Frequent recalibration issues, distance detection problems - App crashes and loses progress - Compatibility issues with certain devices - Prescription review/approval delays **Most requested features** - Allow use for bifocal/progressive prescriptions - Improve device compatibility - Add more communication/status updates - Provide clearer eligibility information upfront ## Newest reviews (11 of 136) ### 2/5 — Had to retake 5 times *2025-12-28, version 51.0.0* Buggy authentication forced me to restart, buggy distance made me take it at 15 feet away. Just a poor UX overall. ### 3/5 — I never moved *2025-11-01, version 50.0.0* Had to take it three times because it was convinced I moved when I didn’t. ### 1/5 — Junk *2025-10-19, version 50.0.0* Not usable in certain states? No law prevents that, they just won’t let you even use it unless they can sell you their overpriced glasses ### 1/5 — Ripoff *2025-10-12, version 50.0.0* My vision hasn’t changed. I had no problems with the test but was told I would benefit from in-person. So, I spent $25 to be told to go in for an exam that will cost me over $100. Will not use this again. ### 1/5 — Doesn’t work *2025-09-21, version 50.0.0* It cannot accurately judge 10 feet of distance. Don’t bother. ### 1/5 — Waste of Time *2025-08-29, version 50.0.0* Don’t bother if you don’t live near an associated Facility. ### 1/5 — Useless app *2025-08-26, version 49.0.0* Totally useless ### 4/5 — Challenge *2025-08-13, version 49.0.0* It won’t let me upload my current RX ### 1/5 — Camera doesn’t turn on for vision test. *2025-07-28, version 49.0.0* App prompts user to move back to ten feet, but the screen stays black and doesn’t progress to test. ### 1/5 — Not worth it *2025-06-25, version 48.0.0* My prescription is only expired 1.5 years. I used the app on an Iphone SE screen (which is small). You have to stand so far and such a small screen. My screen is cracked and I still read the eye chart correctly but they denied my exam anyway without explaining why. I used other virtual eye exams with much more ease and will probably do that again. Does Warby Parker really care about my eye health or do they just want to get me in the office to upsell the eye exam and frames and contacts. If you do use this app make sure its a larger screen or a laptop. ### 3/5 — Fussy *2025-06-15, version 48.0.0* While convenient, I had to do the exam like 6 times because the app kept saying I had significantly moved when I hadn’t moved an inch. ## Most critical reviews (10 lowest-rated) ### 1/5 — Did not move *2026-08-03, version 52.0.0* Had to retake it 3x bc the thing said I moved. I did not move. ### 1/5 — Terrible experience *2026-07-14, version 52.0.0* They sent me the wrong prescription despite multiple emails back and forth. Use another service. ### 1/5 — Distance *2026-07-10, version 52.0.0* The app has zero clue how far away you actually are. Even when I finally completed it. I still had to make an account and then take the test all over again. Frustrating is an understatement. ### 1/5 — useless app fake ratings *2026-06-23, version 52.0.0* this is a useless app that clearly has fake rating. first off i couldn’t even use it bc it says “not available in my region” well im in the US where warby parker is so why even have it if its only for certain regional markets? at least clearly state that. but it turns out that actually saved me time lol because after reading some of the reviews, THEY DONT EVEN TELL YOU YOUR RX NOT EVEN A ROUGH APPROXIMATION, it just goes directly to their ppl and then u have to wait to hear back which ppl in the reviews r saying they never even heard back but even if you do, you know damn well it’s going to be with a sales pitch 🙄 i just want a rough idea of where my vision is at, not this corporate BS!! and the 5 star rating is 100% FAKE!!! even the REAL visual acuity test apps have around 2.5-3.5 stars because they’re not super accurate and at least the one i tried requires a second person but still at least they actually DO what they ADVERTISE, UNLIKE THIS ONE! should’ve known it was garbage as soon as i saw it was by warby parker smh ### 1/5 — Ms F *2026-06-11, version 52.0.0* VERY bad experience. After initial test the voice said “great!”. Then nothing… so started all over. Second time kicked me out of the app after the test, and third time was “oh, looks like you moved quite a bit!” Ugh 🙄. So I tried 4th time… nope. Annoyed, want my time back. ### 1/5 — Why is this only on iPhone *2026-02-10, version 51.0.0* Upsetting ### 1/5 — Save your $25 *2026-01-13, version 51.0.0* My foster kitten knocked my iPad off the counter and I had to start over. I later got an email saying they couldn’t update my rx and that I needed to go to the eye doctor, so I did. $279 later I received the same exact prescription as last time 🙄. Warby Parker should at least refund my $25. ### 1/5 — It won’t give you any results *2025-12-02, version 51.0.0* More like an advertisement to ask you get a pair of glasses from their cooperates ### 1/5 — Completely worthless *2025-11-24, version 51.0.0* This app is a joke, right? This app is completely useless. It says to put your phone on a flat surface and step 10’ away. I’ve done it multiple times and it says I’m zero feet away no matter where I stand. Complete waste of time! . ### 1/5 — Bugged *2025-11-22, version 51.0.0* Took the test, logged in to submit it, and it made me restart from the beginning. Then after the second time it said I moved too much during the exam despite standing in one place, and promptly crashed. :/ ## Most praised reviews (10 highest-rated) ### 5/5 — Super convenient *2026-08-16, version 52.0.0* Fast and easy - the at-home option was perfect for my busy schedule and allowed me to plan around my own convenience. Will be recommending to my co workers! ### 5/5 — Easy and quick *2026-07-23, version 52.0.0* So easy and quick. This is a great tool when you need a rx quick!! ### 5/5 — Fantastic Service *2026-07-06, version 52.0.0* This service is so convenient, accurate, and affordable. ### 5/5 — Simple beauty *2026-03-04, version 51.0.0* Incredibly simple and elegant process to renew a prescription. Saved me at least 2 hours and took only 5 minutes sitting in my living room. ### 5/5 — Virtual vision test *2026-01-30, version 51.0.0* Very convenient and easy to do ### 5/5 — Worked mostly *2026-01-26, version 51.0.0* That was nice - it was quick and easy. As long as you have room to go the full 10 feet distance. You need to be 10 feet away and then it will work. 👍 ### 5/5 — Eye exam *2025-12-15, version 51.0.0* Pretty easy to do at home ### 5/5 — Impressed *2025-06-07, version 48.0.0* Very impressed with sophistication of this automated, technology-assisted eye exam. Wow! ### 5/5 — Wow *2025-05-16, version 48.0.0* This was incredibly simple, easy, and convenient. Rarely do I review an app but if you are a previous Warby Parker customer this is as simple and streamlined as it gets. ### 5/5 — Virtual Vision Test *2025-01-22, version 47.0.0* Very easy to use! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*