# Virtual Waiting Room

> Real-time hospital patient status updates and communication for families and staff. (iPhone/iPad app by Mysphera S.L..)

- Source: https://appshunter.io/ios/app/virtual-waiting-room/id1497714153 (this page in markdown: same URL + `.md`)
- Developer: [Mysphera S.L.](https://appshunter.io/developer/1274926404)
- Category: Medical
- Price: Free
- Rating: 5.00/5 from 18 App Store ratings · 47 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.0 · 2 MB
- Languages: British English, Basque, Bulgarian, Catalan, French (France), Galician, European Spanish
- Released: 2020-06-04
- Data updated: 2026-08-20
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/virtual-waiting-room/id1497714153/reviews.md

## What is Virtual Waiting Room?

MYSPHERA Virtual Waiting Room is an application designed to modernize and optimize the hospital waiting experience. It aims to effectively connect patients, their families, and medical professionals, creating a more informed and comforting environment for all.

With Virtual Waiting Room it is possible to follow the patient's status live through the surgical process or in the ED. Through status change notifications and messages from the medical staff, it is possible to know the different phases a patient is going through in the surgical block or the different tests and areas they are in during their stay in the ER.

In addition to knowing the flow of the patient's status, through an automatic capture of the movement by means of the electronic device (identification bracelet) assigned to the patient, the healthcare staff can communicate with relatives by sending personalized messages such as delays in the entrance to surgery and urgent tests or requesting the presence of relatives at the information point to talk to them in person.

Benefits of the MYSPHERA Virtual Waiting Room:

Real-time information: One of the most stressful aspects of waiting in a hospital is the lack of information. The Virtual Waiting Room provides real-time updates on the status of patients and the progress of their care, giving family members peace of mind and a greater understanding of what is happening.

Personalised communication and notifications: Patients and their loved ones can receive notifications on their mobile devices about changes in surgery schedules, delays, delays in emergency tests, patients under observation,...

Stress reduction: By keeping patients and their families informed and connected, the MYSPHERA Virtual Waiting Room reduces the stress and anxiety associated with waiting in medical environments.

Operational efficiency: Medical professionals can better manage communication with patients and their families, which in turn contributes to more efficient and patient-centered care.

In short, Virtual Waiting Room is an application that not only reduces stress, but also improves communication between patients, their loved ones, and medical professionals.

Important notes on the use of the APP:

 Use of the app requires an access code that you will be given at the hospital. Make sure that your hospital offers the service.

 The information and notifications received depend on the use and settings of the MYSPHERA location system defined by each hospital. 

 If you do not receive updates on your patient's status, check with your hospital, or check with the MYSPHERA support center (support@mysphera.com) indicating the hospital from which you have been given the code.

 The application does not provide any clinical information about the patient.

 The application in no case replaces the doctor-patient relationship.

 The version control of the application is available in its corresponding shop.

 The update mechanism of the application uses the application update mechanisms of your device. 

Version History
1.0.2 - Initial version
2.3.0 - Interface improvements
Latest version - Minor fixes

The application belongs to the company MYSPHERA, and is a module of the MYSPHERA platform, if you are interested in more information about the platform you can access: www.mysphera.com

## Key features

- Real-time patient status updates
- Surgical process tracking
- Emergency room status monitoring
- Personalized message notifications
- Automatic movement capture via bracelet
- Stress reduction for families

## Recent user reviews (10 of 47)

All indexed reviews: https://appshunter.io/ios/app/virtual-waiting-room/id1497714153/reviews.md

### 5/5 — AR-143

*2026-03-05, version 2.8.0*

Muy real y rápida

### 5/5 — Muy buena

*2026-02-27, version 2.8.0*

La verdad que te mantiene informado en cada instante, muy práctico

### 5/5 — Hospital 12 de Octubre

*2026-02-13, version 2.8.0*

Este hospital es una bendición de DIOS🙏todo perfecto la atención y instalaciones y personal muy profesionales un 10 de 10 gracias a todos 👌💪🙏

### 5/5 — Para esto si es buena la tecnología

*2026-02-11, version 2.8.0*

Esta app está súper bien diseñada para para la tranquilidad de los familiares  de los profesionales ! Felicidades y mucha gracias

### 5/5 — Util

*2026-02-09, version 2.8.0*

Bastante útil, es fácil de usar y es una manera muy comoda de tener informacion

### 4/5 — Eficaz

*2026-02-06, version 2.8.0*

Es eficaz porque te va adelantando los procesos de ingreso y traslados. Solo como detalle en una ocasión desde que aparece un cambio hasta que se produce pueden pasar alguna hora o tiempo..

### 5/5 — APP increíble

*2026-02-05, version 2.8.0*

Muy útil y actualización en el momento. La verdad que da mucha tranquilidad saber en qué situación se encuentra en cada momento tu familiar.

### 5/5 — Trazabilidad

*2026-02-04, version 2.8.0*

Buena información

### 5/5 — App

*2026-01-30, version 2.8.0*

Muy buena App,te mantiene en todo momento informado.

### 5/5 — Aplicació molt útil

*2026-01-27, version 2.8.0*

APP q tranquilitza

## Frequently asked questions about Virtual Waiting Room

### What does the Virtual Waiting Room app do?

The Virtual Waiting Room app connects patients, their families, and medical professionals to optimize the hospital waiting experience. It provides real-time updates on a patient's status during surgical processes or in the emergency room, offering peace of mind and a better understanding of what is happening.

### How does the app provide real-time information?

The app receives information through the MYSPHERA location system, which can automatically capture patient movement via an identification bracelet. This allows for live tracking of a patient's progress through different phases of surgery or various areas in the ER, with status change notifications sent to connected family members.

### Is there a cost to use the Virtual Waiting Room app?

Based on the provided information, the app is free to use. However, access requires an access code provided by the hospital, and the hospital must offer the MYSPHERA Virtual Waiting Room service.

### What kind of information does the app provide?

The app provides updates on the patient's status and progress through their medical journey, such as notifications about surgery schedule changes, delays, or the need for family presence at an information point. It does not provide any clinical information about the patient or replace the doctor-patient relationship.

### What if I am not receiving updates on my patient's status?

If you are not receiving updates, you should first check with your hospital. If the issue persists, you can contact the MYSPHERA support center at support@mysphera.com, providing the hospital name from which you received your access code. The availability and accuracy of updates depend on the hospital's use and settings of the MYSPHERA location system.

## Version history (last 5 releases)

### 3.3.1 — 2026-06-29

minor improvements

### 3.3.0 — 2026-06-23

Minor improvements

### 3.2.0 — 2026-05-19

minor fixes

### 3.1.0 — 2026-05-12

Added Bulgarian languaje

### 3.0.0 — 2026-04-15

New features

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*
