# VirtuAlarm — user reviews

> 2 indexed App Store user reviews of VirtuAlarm by CENCOM INC, rated 2.80/5 from 6 ratings.

- Source: https://appshunter.io/ios/app/virtualarm/id1357480327/reviews
- App overview in markdown: https://appshunter.io/ios/app/virtualarm/id1357480327.md
- Rating breakdown: 5★ 2 · 4★ 0 · 3★ 1 · 2★ 1 · 1★ 2

## Most critical reviews (2 lowest-rated)

### 1/5 — A Nightmare Company ! Avoid at all costs

*2022-12-16, version 1.0.10*

Avoid at all costs. Initially signed up paid $264 then renewal was $391 then I got billed for $1300 to cancel again.  I cancelled it system stop working in 2020 paid for 2 years until 2022. Getting constant threats of law suit ugly people F rating with the BBB. It is CenCom Avoid…you can never cancel. I tried to cancel by phone and email.

### 1/5 — Avoid VirtuAlarm at all costs

*2022-03-10, version 1.0.10*

This company has what initially appears to be good prices and deals on alarm monitoring, but I had signed up as a dealer to test the service and received mixed messaging and poor information on their website on how to setup and manage accounts. I found several bugs and broken links in their maze of a site, and when you call in for support, you have to navigate several official sounding phone menus but they all seem to lead back to the same guy. This is a small company with limited resources that tries to bill themselves as a much larger operation than they ever will be. The contracts they have you agree to as a dealer come with hidden fees and gotchas that will come back to haunt you and the bottom line several months into the contract. My monthly fees for two devices at a total of $14 per month got hit with a $175 “billing error” fee, after which the monthly fee skyrocketed to $60 per month. No accommodation was made when I asked for refunds on some of the fees they had admitted as their mistakes, after which I promptly canceled the account, which was subject to even more fees. I can’t recommended enough that you avoid this company at all costs.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*