# Virtual.Helpdesk

> Virtual.Helpdesk (iPhone/iPad app by Virtual Helpdesk Limited.)

- Source: https://appshunter.io/ios/app/virtualhelpdesk/id6756176668 (this page in markdown: same URL + `.md`)
- Developer: [Virtual Helpdesk Limited](https://appshunter.io/developer/1763237301)
- Category: Utilities
- Price: Free
- Age rating: 4+
- Requires: iOS 26.1 · 7 MB
- Languages: English
- Released: 2026-03-13
- Data updated: 2026-06-05
- User reviews in markdown: https://appshunter.io/ios/app/virtualhelpdesk/id6756176668/reviews.md

## What is Virtual.Helpdesk?

Streamline your field service operations with Virtual Helpdesk, the comprehensive mobile solution for technicians and service professionals. Manage your entire workflow from job acceptance to completion, record ppm visits, and manage asset compliance, all from your mobile device.

Key Features:

Asset compliance - scan barcodes, add results
Task PPMs - click through from the ppm to applicable assets and tasks
Job Management - Accept, view, and track service requests with real-time updates
Attendance Tracking - Clock in/out for jobs with GPS location verification
Job Completion - Mark tasks complete with detailed notes and photos
PPM Recording - Log planned preventive maintenance visits with comprehensive reporting
Offline Capability - Continue working even without internet connection
Customer Communication - Send updates and completion notifications directly to clients
Photo Documentation - Capture before/after images and equipment photos

Perfect For:
HVAC technicians, electricians, plumbers, facility maintenance teams, equipment service providers, and any field service organization looking to digitize their operations.
Benefits:
Eliminate paperwork, reduce administrative overhead, improve job tracking accuracy, enhance customer satisfaction with real-time updates, and gain valuable insights through detailed service history and reporting.
Transform your field service operations with Virtual Helpdesk - where efficiency meets reliability.
Requires account setup with your service organisation


## Version history (last 4 releases)

### 5 — 2026-06-04

Updates to Asset status

### 4 — 2026-04-22

Faster synchronisation and improved asset UI

### 2 — 2026-03-19

ETI Bluetooth probe support for Temperature results

### 1.0 — 2026-03-13

No release notes.

## More apps by Virtual Helpdesk Limited

- [Virtual Helpdesk](https://appshunter.io/ios/app/virtual-helpdesk/id6639617358)

All apps by Virtual Helpdesk Limited: https://appshunter.io/developer/1763237301

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-05.*