# VirtualPBX Softphone — user reviews > 14 indexed App Store user reviews of VirtualPBX Softphone by Virtual PBX, rated 4.41/5 from 329 ratings. - Source: https://appshunter.io/ios/app/virtualpbx-softphone/id597645723/reviews - App overview in markdown: https://appshunter.io/ios/app/virtualpbx-softphone/id597645723.md - Rating breakdown: 5★ 226 · 4★ 31 · 3★ 18 · 2★ 11 · 1★ 18 ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad *2026-02-27, version 6.18.2001* Dial pad is not working.. You can’t respond with dials during calls ..how do you want me to accept calls from Automated System if I can’t press 1 to acces .. Please fix this ### 1/5 — Worst phone service ever *2025-09-10, version 6.18.2001* If you’re thinking about this service. Choose another. I recommend ring central. ### 1/5 — Not recommended *2017-10-14, version 5.0.2* Wasting time n efforts ### 1/5 — Works but they will charge extra. *2014-07-11, version 2.5.0* While this app does work unfortunatly VirtualPBX will charge you an extra $5 per month just for using this. ### 1/5 — Useless - can't log in *2013-12-27, version 2.5.0* "Can't log in - group not found". I've verified the details are correct - even copied and pasted them. Depressing this app is junk and useless. ### 1/5 — Can't Login *2013-12-27, version 2.5.0* I've followed the tutorial exactly and haven't been able to login to this app -- ever. Horrible, considering it's $4.99/mo for this service. You'd think since you're paying for it, they'd actually put some time into the app. ### 2/5 — Big disappointment *2014-01-30, version 2.5.0* I had hoped this app would enable me to make and receive calls on the go, since I am out of my office a lot. No such luck. Incoming calls rarely come through when I have the app open, and I often get cut off or have quality issues on calls I make. These problems persist regardless of how strong my cell signal is or whether I'm on a wireless network. The only thing the app does well is drain my battery. ### 4/5 — PBX review *2015-11-13, version 3.4.3* I love when my business is able to interact with other companies that provide excellent customer service and products that are a key factor to daily operations. Once your pbx is configured you will enjoy the software features and helpful staff. ### 4/5 — Marty G Curtis CEO *2014-09-29, version 3.0.8* I have had system for about 8 months and at first I was completely disappointed tell I had my IT guy set up everything and we got working state side. Now I'm traveling and have to say I rally happy I did not give up but instead gave my IT a chance. I love it and recommend it to anyone who travels. The only other thing is getting use to answering a call sometimes it drops during the process but could be me again ### 5/5 — Cinco Stars *2017-01-27, version 3.8.1* I love it, it works like a real phone. Sound quality, perfect. ## Most praised reviews (4 highest-rated) ### 5/5 — Great calling tool *2014-11-06, version 3.1.2* I use this all the time as anonymous caller for work. Easy to use and no technical issues. ### 5/5 — Awesome update! *2014-09-10, version 3.0.8* The latest update was a nice touch to an already useful app. Long-time VPBX client here, and still a huge fan! ### 5/5 — Works Well *2014-01-17, version 2.5.0* At first, I had trouble logging in as mentioned by other reviews. The problem was that the VPBX web user interface is a bit confusing. You have to select Update and then select Insert into Call Routing to properly save your password. Once I did this, I was able to login just fine. So there is nothing wrong with the iPhone app in allowing users to login. ### 5/5 — Great New App from VirtualPBX *2013-05-17* I'm so excited to see that you have your own native app for the iPhone. This takes things to a whole new level. Great job! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-27.*