# Visby Medical — user reviews

> 4 indexed App Store user reviews of Visby Medical by Visby Medical, rated 4.70/5 from 15 ratings.

- Source: https://appshunter.io/ios/app/visby-medical/id6670182756/reviews
- App overview in markdown: https://appshunter.io/ios/app/visby-medical/id6670182756.md
- Rating breakdown: 5★ 14 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1

## Most critical reviews (4 lowest-rated)

### 1/5 — App Not Available in Nigeria: Critical Medical Gap

*2026-04-25*

We are actively using the Visby Medical Women’s Sexual Health Device for STI testing, yet the required Visby Medical app to interpret results is not available in Nigeria.

This forces trained staff to rely on manual interpretation, introducing avoidable human error into what should be a standardized, automated process. The value of these devices is in accurate, consistent reading and reporting. Without the app, that purpose is compromised.

This restriction is unnecessary. The devices are already in use, and access to the app would directly improve accuracy and patient care. Blocking the app does not stop usage, it only reduces effectiveness.

Please review and remove this regional limitation urgently.

### 1/5 — Buggy app

*2025-10-12*

The apps camera function will make it hard to submit to access test results. Customer service will tell you to repeat taking the picture over and over until the app eventually crashes. By no means is this customer service’s fault, this is solely faulty app development.

### 5/5 — Great

*2025-12-23*

Amazing easy instructions to follow step by step customer service answer quick

### 5/5 — Very smooth experience

*2025-11-12*

Was a little overwhelmed to get first get the package delivery. The app really calmed down my anxiety. It walked me through the steps so I didn’t have a chance to mess anything up. I got a little nervous when it said I was leaving the app to seek medical care options but that part ended up being smooth too. Overall it made a very stressful experience a lot easier so I really appreciated that.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-10.*