# Visibook Appointment Scheduler — user reviews > 105 indexed App Store user reviews of Visibook Appointment Scheduler by Visibook, Inc, rated 4.55/5 from 842 ratings. - Source: https://appshunter.io/ios/app/visibook-appointment-scheduler/id961171461/reviews - App overview in markdown: https://appshunter.io/ios/app/visibook-appointment-scheduler/id961171461.md - Rating breakdown: 5★ 669 · 4★ 77 · 3★ 33 · 2★ 19 · 1★ 44 ## What do users think of Visibook Appointment Scheduler? Overall sentiment: mixed **Pros** - 💻 Easy to use - 📅 Convenient scheduling - 🔔 Helpful reminders - 🤝 Great for small businesses - 🌟 Overall positive experience **Cons** - 🐛 Frequent glitches and crashes - ⏱️ Slow loading times - 🔍 Lacking features/customization - 🔌 Unreliable performance - 🔒 Poor customer support **Commonly reported bugs** - Calendar not loading properly - Unexpected log-outs - Deleted appointments and client data - Compatibility issues with iOS updates **Most requested features** - Ability to sync with personal calendars - More customization options for services and pricing - Improved notification settings - Bulk messaging for clients - Better reporting and analytics ## Newest reviews (16 of 105) ### 3/5 — Great app when it works *2026-01-30, version 1.2.0* This app has been a game changer for my business this past year. However, lately it has been glitching and when I click to open it up it just gives me a white screen. This part is super annoying and inconvenient when trying to book clients in. Seems like other people have this same problem. ### 2/5 — Glitch *2026-01-28, version 1.2.0* Recently found accessing app to be a challenge even reinstalling and no progress ### 3/5 — Review *2026-01-28, version 1.2.0* I really like this app but some times my app didn’t open or log out by his self, what is terrible because I can’t acess my agenda and see what time I have clients ### 3/5 — Needs a major update *2026-01-27, version 1.2.0* This system would have been good nine years ago even excellent perhaps. But in today's time, my customers and clients to find it to be more complex than anything. The UA needs to be updated. There's moments when the app crashes and you have to do everything from online. The app is not dependable ### 3/5 — A good app w/room for improvement *2024-04-14, version 1.1.0* I’ve been using this app for many years now & do appreciate the cost and ability to use a platform to schedule and send clients automatic reminders. At the same time…The last few years I have noticed more lagging when opening the app (often a blank screen). It can be very annoying when scheduling with a client and we have to wait for the app to fully open or to close & open up multiple times. It happens on all my platforms regardless of internet connection. Also if there was a way via text clients can save a session to their calendar (not just via email) that would be great. ### 2/5 — Bug *2023-12-05, version 1.0.0* Trava demais . Mesmo a versão paga . ### 2/5 — App keeps crashing *2023-12-05, version 1.0.0* I Ben using this app for about 2 years now but the app always crashes and it never loads anymore when I try to open it up. It’s making me consider finding a new app for my business. ### 1/5 — Bad experience *2023-12-05, version 1.0.0* The worst app, this app actually ruins ur business, always have some problems , be careful, most of the time I can’t open it ### 1/5 — issues *2023-12-05, version 1.0.0* I have to turn my phone off and back on often to access my app ### 1/5 — Bad app *2023-12-05, version 1.0.0* I used it for 5 years and this year it got drastically worse! The app doesn't open, it doesn't load, it takes a long time to work! ### 2/5 — Bad for business *2023-11-29, version 1.0.0* This app goes down all the time, today the app was down the entire day, so I have no clue what appointments I have and I can’t book no appointments because I don’t know who has me booked for the week, terrible app for business. Don’t wasted your money for a subscription. ### 2/5 — Salon owner *2023-10-16, version 1.0.0* I have been using this app for 7 years, lately, the app has been glitching, not allowing me to see portions of my schedule and won't allow me to input personal appointments. The screen just shows blank. I have reached out to the app support and have not received a solution for the problem. I am considering a new platform if the issue with Visibook and iOS isn't remedied. ### 2/5 — Fine when it works *2023-08-23, version 1.0.0* Visibook frequently lags and is super slow to load which winds up costing money if you’re using it professionally. ### 1/5 — Terrible performance *2023-08-23, version 1.0.0* App stops responding numerous times through the day. Only solution is to reset phone/computer which sometimes still doesn’t work. I’ve reached out numerous times to report these issues and it has yet to be solved. ### 3/5 — Services don’t show up *2023-08-14, version 1.0.0* I can create a service but when I go to book a client for it, it does not show up in my drop down list. I sent a message for help but no one contacted me back. ### 1/5 — The worst . Never again *2023-07-27, version 1.0.0* I had this app for only a month . I have a hair business . On if my clients used this app and refered it to me . I used the app one time for when she booked and an appointment with me it kept her money and closed my account and now they won’t give my money back . Or hers . So now Imma do what ever it takes to get this app shut down , since I can’t get my money nobody will get none ! That’s unfair to me bevaude I never even used this garbage app . Would not recommend this app to anybody on earth ## Most critical reviews (10 lowest-rated) ### 1/5 — Held hostage *2026-07-16, version 1.2.0* It was great while it lasted, but there have been no updates in 2 years (!?!) Visibook has stopped working completely. Nothing loads even when going to their homepage, visibook.com. That means I cannot schedule appointments or access my schedule. Nor can I contact “support” (I’m using that term very loosely; support has been minimal the past couple of years.) ### 1/5 — Hit or miss *2026-01-29, version 1.2.0* The app works good at times and then it will stop operating! This happens at any time and usually deleting it and reinstalling fixes the problem. For the past 2 or 3 days it’s not working at all! This is terrible for my business!!!! ### 1/5 — When it works *2026-01-28, version 1.2.0* When it works its pretty good. When it works tho ### 1/5 — Constant struggle with this app *2026-01-28, version 1.2.0* At the beginning was great but now is a constant struggle to book, the app will freeze and have to do it all again. Every random day the app wont work and you will be blind from ur schedule. Two days now with app down and theres no way to contact a support team. Steer away from this one. ### 1/5 — Not working *2026-01-28, version 1.2.0* After the latest iOS update, Visibook opens but the calendar is completely blank. I’ve reinstalled and checked permissions.” ### 1/5 — Essentially no customer service *2025-03-15, version 1.2.0* If you have a problem with the app then, good luck. The only assistance is via chat. It says someone typically responds within minutes but I’ve waited days before!! ### 1/5 — New Update giving me problems *2024-06-08, version 1.1.0* So disappointed in their latest update, I am no longer getting SMS notifications and have reached out to them about this 9 days ago and have not heard back. I choose visi book because it has always been wonderful for me for the many years I’ve used it. Unfortunately. I am no longer getting the text notifications that I rely on . This is urgent and I need to know how to get it restored ! ### 1/5 — Just stops working *2024-03-08, version 1.1.0* Every month or so it just Stops Working for days. I close it nothing. I check for updates nothing. Try to open without WiFi nothing. Have to DELETE and Reinstall. After years subpar mechanics I really gotta find another scheduler. ### 1/5 — Horrible performance issues *2024-02-28, version 1.1.0* Visibooks used to be good a few years ago but now we constantly have issues with the calendar freezing up, not loading and just generally sluggish. Sometimes it is down for hours and we are not able to serve our clients. If the owners of Visibooks would actually spend some time on fixing their calendar it would be good but for now stay away. ### 1/5 — Used to work great *2023-12-05, version 1.0.0* Visibook used to work great. Now not so much. Loading isn’t instant. Loading can take several minutes at times. Sometimes a Calendar doesn’t load. So you have to open/close it bunch of times. Some clients don’t get their text messages. It’s not good anymore. At $20 it should work. Period. After 2 years, Guess Ill have to find another calender app for my phones and IPad Bummer… ## Most praised reviews (10 highest-rated) ### 5/5 — Love this app *2026-01-29, version 1.2.0* Accidentally I removed the app from my screen, how I can put back the app on my screen . I don’t want to open it from setting . Thank you ### 5/5 — Private Tutor since 2017 *2024-03-11, version 1.1.0* This scheduler is excellent, I am using it since 2017. I am able to schedule my individual sessions and group sessions. The parents love the notifications 24 h before the sessions. ### 5/5 — Easy and simple 🫶🏼 *2023-10-31, version 1.0.0* Love it ### 5/5 — Convenient *2023-04-30, version 1.0.0* I am a massage therapist. Before I started using Visibook I used to have to book my clients using my Outlook calendar 😅 Visibook is convenient. I like the reminders my clients receive 24 hrs before, I like that my clients can cancel and reschedule their own appointments. Visibook is wonderful. Thank you. ### 5/5 — Not getting reminders *2022-09-27, version 1.0.0* All of a sudden two of my clients are not getting the usual text reminders. Have been using this app for over two years now. So I sent them a reminder and we stood there and they never received it ### 5/5 — I love this app *2022-05-31, version 1.0.0* It is perfect, organized and very useful. ### 5/5 — Love this app *2020-06-23, version 0.9.9* As a small business owner thus app helps alot with scheduling my appointments and reminding. ### 5/5 — Excellent *2020-06-18, version 0.9.9* I was looking for simple appointments system for my garage. I used to write appointments in my calendar & was time consuming. Sometimes when I was busy I wrote on a piece of paper which I misplaced. This was upsetting for customers and embracing for me when the customer turned up. Visibook has changed everything. Customer books his vehicle in the time slot which is available. I get an email. Everything is so easy. No double booking either. I would definitely recommend this. ### 5/5 — Aesthetic Clinic *2020-02-28, version 0.9.9* This is the best app to scheduling that I used ever! Easy and complete. The clients also can easily schedule their appointments e send messages from the Visibook. I love and recommend Visibook for small and big spas. ### 5/5 — Best *2020-01-29, version 0.8.9* The best app for scheduling. It has really improved my business and made life much easier for me. One thing though, I wish it would have is the feature to block certain clients from scheduling. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*