# Vision Engage — user reviews > 157 indexed App Store user reviews of Vision Engage by Velocity Clinical Research, Inc., rated 4.84/5 from 6,284 ratings. - Source: https://appshunter.io/ios/app/vision-engage/id6443581547/reviews - App overview in markdown: https://appshunter.io/ios/app/vision-engage/id6443581547.md - Rating breakdown: 5★ 4,422 · 4★ 508 · 3★ 90 · 2★ 25 · 1★ 20 ## What do users think of Vision Engage? Overall sentiment: positive **Pros** - 🤗 Friendly and caring staff - 👍 Easy-to-use app - 🚀 Smooth and efficient processes - 💰 Fair compensation for participation **Cons** - 🐛 Buggy app with technical issues - 💤 Slow or delayed payments - 📢 Excessive notification requests for reviews **Commonly reported bugs** - App freezing or crashing - Login and authentication problems - Inconsistent or missing data input functionality **Most requested features** - Ability to search for studies by condition - Integration with navigation apps for study site locations - Patient referral function ## Newest reviews (18 of 157) ### 4/5 — Hard to schedule follow up visits *2026-05-29, version 4.4.0* I really like Velocity and the people and haven’t ever had issues except the last couple of times. 1. Waited 45 minutes to learn I didn’t qualify for a study (prior to the one that just wrapped up) even though my health information indicated I had IBS they didn’t look or forgot. Anyway, I do this for some extra side money and I walked out after 45 minutes of waiting and a 2 minute interview without a penny. Then the last two trials I lost out because I never got calls back to set up my in person visits which are the ones that pay +/- $100. I don’t know why this keeps happening to me (there were two visits I lost out on so total $200). Anyway, I know it’s not all about money but it’s why I do this so I will keep on and hope I have better luck moving forward. Like I said, good people, very close to home, and easy way to make some extra cash. Fingers crossed! 😉 ### 3/5 — My Envision *2026-04-11, version 4.4.0* Things/ My Experience Has Been Great I Appreciate Everyone For Their Help And Their Kindness Thank You All ### 2/5 — No support *2026-04-03, version 4.3.0* Ok unless you need support. There is no number to call. If you call the main number in NC you’re referred to the local office but they don’t know anything about the app or how to fix a problem. ### 4/5 — Physical *2026-03-23, version 4.3.0* Health ### 5/5 — Organized app *2026-03-05, version 4.3.0* Very easy to navigate this system and basically keeps everything very step by step oriented ### 4/5 — Patient *2026-03-02, version 4.3.0* Not really a "mae west" experience As a new patient, I'm apprehensive about the reception I will receive. Aside from asking you to fill out paperwork, the staff is as cold as a dead fish. ### 5/5 — Review *2026-02-19, version 4.3.0* A very important work going on, that will impact human health as research is being conducted on the Moderna Covid vaccine conducted by Velocity Clinical Research needs to be supported by all means. ### 5/5 — Covid Vacine *2026-02-19, version 4.3.0* Great people, they just take too long in the visit. Sometimes you stay long period inside the room waiting next step. If you try make sure for extra time available 👍 ### 5/5 — Excellent customer service! *2026-01-22, version 4.3.0* I had a little problem accessing my account (all my fault, btw), so I emailed support. Their response was prompt, helpful, and courteous—impressively good service! ### 4/5 — Covid 19 study *2026-01-07, version 4.3.0* They are very consistent with their research and your health. ### 5/5 — Study *2026-01-06, version 4.3.0* It was easy ### 4/5 — Long waiting period *2025-12-30, version 4.3.0* I understand that these trial take time but when you have to spend 3 1/2 almost 4 hours every time you come, it becomes a little annoying. ### 5/5 — Easy to use *2025-12-23, version 4.3.0* The system is easy and quick to use and understand ### 5/5 — Study *2025-12-20, version 4.3.0* Great staff friendly great customer service ### 5/5 — Elderluster *2025-12-04, version 4.3.0* Awesome ### 5/5 — How is the app *2025-11-24, version 4.3.0* The app is easy to use ### 5/5 — Reliable *2025-11-22, version 4.3.0* I was contacted promptly regarding my participation in an upcoming study. My follow up phone calls regarding enrollment were right on time. I was treated with the utmost respect ### 5/5 — Awesome *2025-11-10, version 4.3.0* Your staff is awesome!! They answered my questions with joy! They made me feel like a queen. ## Most critical reviews (10 lowest-rated) ### 1/5 — Information *2026-05-19, version 4.4.0* I can’t find my participation id ### 1/5 — App not working *2026-01-22, version 4.3.0* Won’t open with passcode or face ID, just says “internal error.” ### 1/5 — Needs fixing asap *2025-08-15, version 3.15.0* Unable to add weight , height , medical info etc under profile. Gives error on iOS and Android. ### 1/5 — Sim *2024-12-12, version 3.10.0* Their app doesn’t work. Their velocity debit card doesn’t work the first office visit the receptionist forgot I was there and waited in reception area for 2 hours first visit was told it would be 2 hours but it ended up being 5.5 hours ### 1/5 — People terrific, app is terrible *2024-11-23* Looking at reviews I see folks rating the Velocity staff rather than this app. Yes, those folks are good and work hard. This app is a whole different story. It wants to know which medicines I am taking. Valid considering what they do. I have that in a list on my phone. When I navigate to my list to see the next medicine and its dosage and then come back to this app, it resets to the top of the medicine list each time. Repeatedly. Medicine list is incomplete and will remain incomplete until they fix this. When you have ANY contact with a person on their staff the app will nag incessantly for you to “review” your interactions. Every time. Again and again and again. It only stops when you have contact with them again so it can start nagging you about the most recent contact. I had two nags about the same visit pop up in the time I wrote this review. I will probably not do another study with this company. That has nothing to do with the staff and everything to do with this required app. **Developer response:** We apologize for the inconvenience caused by the app's medication list reset. For further assistance, please reach out to us at velocityappsupport@velocityclinical.com. ### 1/5 — Doesn’t work *2024-05-24* It’s telling me to enter my phone number to generate a code. I haven’t received a code after numerous attempts. Same for my son’s app. It just freezes on that particular screen. ### 1/5 — Terrible app *2024-04-26* The data collected by this app is absurdly invasive, and the payment issues that others are reporting are real **Developer response:** Thank you for sharing your concerns. We take data privacy and security very seriously and aim to collect only the information necessary for the effective functioning of our app and to enhance the user experience. Participation and data provision are entirely voluntary. We apologize for any issues you've encountered with payments and are committed to resolving these. Please email us at help@velocityclinical.com with more details so we can address your specific issues promptly. ### 1/5 — Password *2024-04-22* App not sending me needed password to my email address so can’t get into app. **Developer response:** Thank you for bringing this to our attention. We apologize for the inconvenience. Please ensure your email app is synced, as this can sometimes prevent OTPs from being received. If the issue persists, please contact our support team at help@velocityclinical.com for immediate assistance. ### 1/5 — Useless *2024-03-06* Will not let me sign in. It only lets me create an account, but says the phone number is already associated with an account. **Developer response:** Thank you for bringing this to our attention. It appears that you may have initially created your account using one login method and are now attempting to access the app through another. This discrepancy is likely causing the issues you are experiencing. Please contact us at help@velocityclinical.com so that we can assist you in resolving this matter efficiently. We are committed to ensuring a seamless experience for you. ### 1/5 — DOES NOT PAY also doesn’t respond to emails asking about no pay *2024-02-23* This app is a scam, they offered five dollar sign up bonus and five dollars for each referral and it’s been two months with no pay. They are scammers. Also they will tell you to email their customer service about pay which I did and have not heard back nor will I get the bonus pay so don’t enter your personal information into this app ## Most praised reviews (10 highest-rated) ### 5/5 — Five stars *2026-09-01, version 4.4.0* Take the money and enjoy ### 5/5 — Flu research *2026-08-18, version 4.4.0* I love this place because they’re so awesome and kind as well as helpful! They keep a careful eye on each patient! ### 5/5 — Tonya Rohon The Best *2026-07-28, version 4.4.0* I am treated so well by Tonya And Rohan at Velocity. They both are very concerned with my health . They are very caring people. Answer all my questions and concerns. I have lost about 30 lbs so far. A big Thank you to Velocity and especially Tonya and Rohon ### 5/5 — Review *2026-07-23, version 4.4.0* A pleasure to work with you. ### 5/5 — Atención *2026-07-11, version 4.4.0* De lo mejor la atención y el trato el que me han brindado, gran profesionalismo felicitaciones. ### 5/5 — Weight loss *2026-07-11, version 4.4.0* This is my first time doing a weight loss study, I’m excited to get added help but it’s also great when you have caring helpful people beside you as well. So not only am I helping others but also helping myself that’s another great feeling. ### 5/5 — Great experience! *2026-07-03, version 4.4.0* I had a great experience with my Covid 19 trial vaccine! All staff at Velocity Clinic are great , nice , professional! I just felt finished my one year trial and hoping to do another one ! 😀 ### 5/5 — Assessment *2026-06-20, version 4.4.0* Very good and professional ### 5/5 — ABDOLREZA VESALPOUR *2026-05-28, version 4.4.0* I am very pleased to attend the Velocity clinical research ### 5/5 — Weight loss clinical trial *2026-04-06, version 4.3.0* Everyone has been extremely supportive with me. They don’t just care about the trial, they really care about me and how things are going with my life. Thank you all so very much 😊 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*