# Vision Helpdesk — user reviews

> 4 indexed App Store user reviews of Vision Helpdesk by JPK Software Solutions PRIVATE LIMITED, rated 2.00/5 from 2 ratings.

- Source: https://appshunter.io/ios/app/vision-helpdesk/id1050415247/reviews
- App overview in markdown: https://appshunter.io/ios/app/vision-helpdesk/id1050415247.md
- Rating breakdown: 5★ 0 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 1

## Most critical reviews (4 lowest-rated)

### 1/5 — Fun app

*2019-04-18, version 3.1.5*

Fun fact: Vision has a mobile app on iOS and Android. It includes fun features like:
•	Crashing if you get your login credentials wrong
•	Having a user interface that I’m certain the designer’s friends and family adore
•	It has icons!
•	Some of them are buttons, some of them aren’t. Fun!
•	A back-swipe feature that works on some pages, but not others. You’ll never guess which is which!
•	An elegant No data found message when going to the ticket queue
•	A search function that is technically functional
•	A client list, that only displays when you search for the client
•	The ability to create new tickets
•	Watch out though! There’s a great minigame where you have to chase the closing dialogue menus
•	The mystery of the “St…” It means something! First person to figure it out wins!
•	App settings! With options like “Username” and “Password”
•	Does it log out and log back in? Does it actually change your username and password? You can find out!
•	There’s even an Easter egg where once and a while, when you launch the app, it shows you the Vision logo! Indefinitely!

### 1/5 — Horrible

*2018-08-27*

Garbage phone app, really need to step this up.

### 2/5 — Slow!

*2018-03-05*

Very slow loading - each page seems to pull data straight from my database, it could easily preload everything in an instant.

Also ticket view is horrible - it shows every detail under the sun as standard, but clicking to view the actual email from the client gives me an unformatted mess.

I really want to like this because the web based software seems really cool, but these days without a decent way to access on the go, it just won’t work for me.

### 3/5 — Crashing

*2016-07-27, version 1.1*

Noticed it freezes when you go to note section of a ticket

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*