# VisionLink™ — user reviews

> 8 indexed App Store user reviews of VisionLink™ by Caterpillar Inc., rated 4.40/5 from 42 ratings.

- Source: https://appshunter.io/ios/app/visionlink/id1574373872/reviews
- App overview in markdown: https://appshunter.io/ios/app/visionlink/id1574373872.md
- Rating breakdown: 5★ 34 · 4★ 2 · 3★ 0 · 2★ 1 · 1★ 5

## Most critical reviews (8 lowest-rated)

### 1/5 — Update

*2025-03-27*

Just updated and it’s doesn’t load up.

**Developer response:** Hi 1876, 

We're sorry you're having app issues. Please send a note to catdigitalsupport@cat.com so we can connect and get you on your way. Thank you.

### 1/5 — Downgrade from cat inspect

*2023-10-01*

App is a downgrade, the support is mediocre/ non existent, there’s no phone number to contact anyone. Equipment isn’t tracked like it used to be.

**Developer response:** Hello,
Our support team is here to help. You can utilize the "Contact Support" workflow within the App's "Account" page footer to report any issue, provide image attachments, or you can reach out to CatDigitalSupport@cat.com.

### 2/5 — Update are late

*2026-04-20*

Please udate machine  working data as current working it is updated after 12 hours

**Developer response:** Hello Lokesh,

To better support your machine data question, please reach out to our team at CatDigitalSupport@cat.com to help us dig in. Thank you.

### 2/5 — Need maintenance back.

*2023-10-04*

I used to be able to track upcoming services with my phone and now that option is no longer available. This was a great tool. The only way to do it now is with your laptop or desktop computer. I was able to see upcoming services, make notes during services, mark them as complete, and adjust due date/hours all on my mobile phone. Please bring this back.

**Developer response:** Hi Tank951,
The VisionLink app allows you to track Planned Maintenance services including marking instances complete, logging completion notes, and adjusting future services. 

Please reach out to CatDigitalSupport@cat.com if you have any specific questions or concerns. Thank you.

### 4/5 — Good way to keep an eye on my fleet

*2026-03-24*

I am on the go a lot and I have a lot of machines to manage. I love that I can view all the oil samples and alarms on my phone. 
The review tab always says I have 9 notifications, which is a little annoying. Also, I would love to be able to assign machines to a location group and filter my machines by that grouping. 
Other than that, it is a very helpful and intuitive app. Very well thought out.

### 5/5 — Jamie

*2025-03-10*

All machine data is one place - very useful!

### 5/5 — Easy to use

*2025-03-10*

Great application for fleet management

### 5/5 — Great app for my fleet

*2023-04-13*

Does a great job to help me with fault code, machine locations, and others.  I use this almost everyday.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*