# VisionTube — user reviews > 14 indexed App Store user reviews of VisionTube by MCRICH LLC. - Source: https://appshunter.io/ios/app/visiontube/id6476735958/reviews - App overview in markdown: https://appshunter.io/ios/app/visiontube/id6476735958.md ## Most critical reviews (10 lowest-rated) ### 1/5 — It doesn’t play videos at all *2024-12-17* The app always gave me a message that it couldn’t play videos even after signing in to YouTube. I tried resetting the AVP and reinstalling the app several times and that didn’t help. This was a complete waste of money and I want a refund. **Developer response:** This issue has been resolved in the latest update. Please allow up to 24 hours for it to appear on the app store as available to update. We are disappointed to hear that you faced trouble using VisionTube. If experience additional issues, please do not hesitate to contact support by emailing support@mcrich23.com ### 1/5 — Sign out *2024-10-12* If this app was for free, I would give it a four stars but since it’s paid and I keep signing me out, I do not like it and I just want to erase it from my Vision Pro I do not recommend buying this. Please do not buy it you have to in and I have to go through a two-step verification. It is not a worth it **Developer response:** We are so sorry you are experiencing this. Can you please email us at support@mcrich23.com? That way we can try to find the cause of this bug together and make VisionTube actually worthy of your money. ### 1/5 — Doesn’t work properly *2024-04-22* Glitch most of the time and doesn’t work don’t waste your time **Developer response:** Thank you for your review. We are working to create an incredible update for the near future. We would love to understand what bugs you are experiencing. Can you please reach out to us at support@mcrich23.com? ### 2/5 — Keep losing the sign in *2024-04-26* The app keeps losing the sign in information to YouTube, so it’s very cumbersome to always re-sign in to get to view the videos. **Developer response:** Thank you for your feedback! We apologize for the inconvenience. We're actively working on a fix to improve the sign-in process. Your patience and understanding are appreciated. If you have any more concerns, feel free to reach out. ### 2/5 — Presents same videos over and over again *2024-02-26* Whether you use the default scrolling video list or a scan specific to your request, the same videos are repeated over and over in the scrolling list of videos. **Developer response:** Thank you for your review Nutcracker13. We are working to create an incredible update for the near future. We would love to understand what bugs you are experiencing, can you please reach out to us at support@mcrich23.com? ### 3/5 — Very annoying weakness *2024-04-18* Very annoying that this app makes you login constantly. Also, there are typos in the user interface and the selection is constantly looping in the home screen. **Developer response:** Thank you for your review. We are working to create an incredible update for the near future. We would love to understand what bugs you are experiencing, can you please reach out to us at support@mcrich23.com? ### 3/5 — Needs Retro Youtube/Brand Account Support *2024-04-16* I really like this UI, and I have been itching to watch offline videos when I'm traveling. However, I have an old YouTube account that was transitioned into a "Brand Account," and I don't have a way to move it to a regular Google Account. When logging in with Google, I have always had the opportunity to select the brand account from the drop-down menu, but the login interface here doesn't give me that option. Until this is fixed, I'm unfortunately unable to use it 😞 **Developer response:** Thank you for your review. We are working to find a fix for this and hope to release an update soon. ### 3/5 — Can’t watch offline videos when offline *2024-04-07* I bought this app so I can watch offline videos on a plane but when I open the app it says it needs online access and no other options to navigate to the offline videos. Also a resolution option is a must **Developer response:** Thank you for your review. We are working to create an incredible update for the near future. We would love to understand what bugs you are experiencing, can you please reach out to us at support@mcrich23.com? ### 3/5 — Great but what about video quality option? *2024-03-27* How can I change resolution quality **Developer response:** Hi delt31, We dynamically manage the video quality to provide the best viewing experience possible. We will consider adding this option in the future. ### 4/5 — Download button broken - VR Videos *2024-02-14* Besides the download button, VR videos show one image on top of the other. **Developer response:** Thank you for your review Griffisu. We are working to create an incredible update for the near future. We would love to understand what bugs you are experiencing, can you please reach out to us at support@mcrich23.com? ## Most praised reviews (4 highest-rated) ### 5/5 — Love this app *2024-02-28* Bought it when it first came out. I reached out to the dev with a few feedback and he responded to me immediately. Surely, the app has been improving at a steady pace. Performance is better, and watch history also synced with YouTube. The only 2 things are missing are viewing my subscribed channels and auto-play the next video. BTW, I also love how this app uses the spatial design. **Developer response:** Thank you firerock313, Since your initial review, we have released version 1.1 and have added a watch next feature. We hope you like it. ### 5/5 — Takes advantage of 3d space and has comments *2024-02-06* Better interface design than Juno, but the search bar only works when you use an autocomplete suggestion. I like this one better than Juno. **Developer response:** Thank you for your review Lumanaire. We would love to understand this bug you are experiencing, can you please reach out to us at support@mcrich23.com? ### 4/5 — Affordable, ad-free, but needs additional functions *2024-02-07* I’m happy to continue using VisionTube. It gets the job done and being ad free is a great bonus. My only wish is that it continues to see updates to include bug fixes and foundational functionality for YouTube like editing my watch later playlist or seeing my subscription videos on a tab. The app does seem to load a bit slowly as well for my personal playlist page. There are a few bugs that make the experience a bit finicky. When exiting a video I have to go back to the main screen vs remaining in my playlist. I would also love to see video speed control or subtitles etc. But for a day 1 app, ad free is a huge win! **Developer response:** Thank you for your review zaneliu. We are working to create an incredible update for the near future. We would love to understand what bugs you are experiencing, can you please reach out to us at support@mcrich23.com? ### 4/5 — Buttons floating over the video window don’t go away, they’re distracting *2024-02-07* The buttons for suggested videos and comments and time bar cover the video even when collapsed. When they’re open they cover the video edges which is quite distracting. Otherwise the layout is very nice. I like that you can see the comments and the video title and description. Just wish it didn’t cover the video. Would be nice if you could open multiple videos at the same time. That could be a big differentiator over the other YouTube app on here. **Developer response:** Thank you for your review 3nanes. We would love to understand what could be a better alternative for button layouts. Can you please reach out to us at feedback@mcrich23.com? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*