# Visit Gatlinburg, Tennessee — user reviews > 39 indexed App Store user reviews of Visit Gatlinburg, Tennessee by Gatlinburg Tourism Development Authority, rated 4.90/5 from 1,572 ratings. - Source: https://appshunter.io/ios/app/visit-gatlinburg-tennessee/id709548007/reviews - App overview in markdown: https://appshunter.io/ios/app/visit-gatlinburg-tennessee/id709548007.md - Rating breakdown: 5★ 1,433 · 4★ 108 · 3★ 22 · 2★ 4 · 1★ 5 ## What do users think of Visit Gatlinburg, Tennessee? Overall sentiment: mixed **Pros** - 🌟 Great experience - 👍 Helpful for planning trips - 🗺️ Provides useful information about the area - 💻 Easy to use **Cons** - 🐛 Crashes frequently - 🔄 Out-of-date information - 🔒 Requires enabling notifications - 🤔 Lacks certain features **Commonly reported bugs** - Crashes when trying to add starting point - Blank screen issues - Redirects to App Store for updates **Most requested features** - Ability to share trip plans with others - Favorites or bookmarking functionality ## Newest reviews (13 of 39) ### 4/5 — Great Experience *2026-02-10, version 3.0.14* This app is a great experience! The only thing I wish is that it showed things around the Pigeon Forge area too. I can’t imagine everyone only stays in one place the whole time. Over all it’s very helpful planning our trip! ### 2/5 — Could be great *2025-04-28, version 2.8.0* There should be a way to add other people that you are traveling with to share details with or plan together ### 3/5 — Out of Date *2025-03-20, version 2.7.94* Showing events for winter light displays, snowmen, harvest fest - and St Patty’s Day, and Springfest. Click on them, indicates event has passed…..but it’s currently dated. ### 2/5 — Discontinued? *2019-01-11, version 6.3.6* The app worked fine before the Gatlinburg Fire, but now it’s a dead app. Not sure when it will be functional again. ### 1/5 — Useless *2017-05-28, version 6.3.5* Just a blank page. ### 1/5 — Bummer *2017-05-16, version 6.3.5* It's just a blank page. Doesn't work at all. ### 1/5 — Not useable *2017-02-27, version 6.2.0* I would love to be able to use the app to give it a review but it's not possible. Every time the app is opened it says to update it (even though it's up to date) and takes you straight to the App Store... ### 1/5 — Can't even use it *2017-02-27, version 6.2.0* It says that it needs to be updated and re-directs me to the App Store every time I try to use it. ### 3/5 — Won't work *2017-02-27, version 6.2.0* The app won't work, I tried to access it but it keeps saying that there is an update when there isn't any and it keeps redirecting me to the App Store ### 2/5 — Visit Gatlinburg *2017-02-26, version 6.2.0* It keeps saying to update app it's been updated ### 4/5 — Great App, but... *2016-05-10, version 6.0.6* I really wish there were some sort of way to save things to a list or keep track of the things we want to do/see. Otherwise, this app is great! We are off to Gatlinburg this summer and I know it will come in very handy! ### 4/5 — Just needs one more thing *2016-02-13, version 5.6.2* Would give 5 stars if I could create a favorites or some how mark the things that I'd like to do within the app. It is really useful and nicely organized. Everything else about it is perfect. ### 4/5 — Gatlinburg App *2015-06-15, version 4.3.1* For those that are planning a visit or just love the place, this app is for you. Event calendar, dining, activities, rooms and more all in one place ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t use/wants notification on *2025-06-07, version 2.8.0* I can’t get anywhere in the app past the first page unless I let them send me notifications and push. ### 1/5 — Crashing *2025-02-23, version 2.7.94* Crashes when trying to add Starting Point. ### 1/5 — Paid $20 to park Trolley app useless *2024-12-09, version 2.7.65* useless ### 1/5 — Crashes constantly. *2019-10-08, version 6.3.6* Crashed every few seconds. Delete ### 1/5 — What *2019-06-24, version 6.3.6* If I scroll to fast it completely shuts off😪 ### 1/5 — Crashing *2019-05-20, version 6.3.6* The app crashes and kicks me out every time I try to scroll through attractions. ### 1/5 — Changes to the app *2019-04-14, version 6.3.6* App worked great then all of a sudden the app has omitted the stay portion. It reflects the bed but has shop underneath and no longer shows locations to stay for lodging. ### 1/5 — Does not work *2018-03-11, version 6.3.6* The app installed and then blank white screen. ### 1/5 — What is wrong! *2017-11-17, version 6.3.5* It shows that there are improvements and gives you a chose Ignore or Approve so, when you push the Approve button the screen flips to a new page and it is completely blank. Left it for 5 min thinking it was doing the improvements but nothing ever happened. Never was able to use the app that way. 🙁 ### 1/5 — One thing missing *2017-10-11, version 6.3.5* Everything! Just, well almost a complete blank page. I do have a few thin lines. ## Most praised reviews (10 highest-rated) ### 5/5 — Great app to use *2026-07-18, version 3.0.37* This app is very helpful in all was from finding stuff to do and using it for the trolley information. ### 5/5 — Going back to Gatlinburg, Tennessee because we had the best time there!! *2026-07-15, version 3.0.37* Wonderful people there, great weather, many places to eat ..we are definitely going back this year AND making this a yearly trip !! Kathy ### 5/5 — Gatlinburg App *2025-04-25, version 2.8.0* The App Is Great! ### 5/5 — ⭐️⭐️⭐️⭐️⭐️ *2024-08-10, version 2.7.51* This app is awesome. If I had realized all that’s available before I booked a condo, I would have used this as it is very helpful even with finding places to stay. Very very useful for our upcoming trip to G-Burg!! Can’t wait to use this while there with assistance to trails, dining, deals, attractions, and maps. Glad this app exists!! 🐻 ### 5/5 — Works great for me! *2018-06-09, version 6.3.6* I don’t know what’s gone wrong for these other reviewers, but I just download the app & it works great for me. I opted not to have notifications but I did allow access to my location & the app downloaded fast, plus I was able to access it immediately. It has all kinds of things from attractions to dining to spa services, plus real estate & distilleries & even event happenings, too! ### 5/5 — Great *2014-08-22, version 1.9.1* I'm here already and know what to do ### 5/5 — Love it! Very useful *2014-08-13, version 1.9.1* I love this app! It is extremely useful! Going there next year and have my whole week planned out already! :) ### 5/5 — Gatlinburg at your fingertips *2014-07-24, version 1.9.1* I love this app, it is very handy. What a great job to help you enjoy your time in Gatlinburg! ### 5/5 — I LOVE TN! *2014-05-23, version 1.9.0* I go to Gatlinburg every other Summer if I don't go every Summer. I love Gatlinburg and will go forever!?!?! ### 5/5 — Great App!! *2014-05-20, version 1.3.2* I love Gatlinburg, and if you do too, then this is the app for you! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*