# Visit London - Official Guide — user reviews > 91 indexed App Store user reviews of Visit London by London & Partners Ltd., rated 4.77/5 from 2,642 ratings. - Source: https://appshunter.io/ios/app/visit-london-official-guide/id847534124/reviews - App overview in markdown: https://appshunter.io/ios/app/visit-london-official-guide/id847534124.md - Rating breakdown: 5★ 2,225 · 4★ 300 · 3★ 74 · 2★ 17 · 1★ 26 ## What do users think of Visit London? Overall sentiment: neutral **Pros** - 🚀 Easy to use - 👍 Helpful information - 🗺️ Offline map functionality - 💡 Virtual tours and tips **Cons** - 🐛 Crashes and bugs - ⚠️ Inaccurate or outdated information - 🔌 High battery consumption - 🤖 Unintuitive user interface **Commonly reported bugs** - App crashes on iOS 8 - Incorrect location information - Inability to switch between day plans **Most requested features** - Multilingual support - Ability to customize itineraries - Integration with ticket booking - Real-time updates on closures and changes ## Newest reviews (14 of 91) ### 3/5 — Good and Bad *2025-11-04, version 5.4.0* It was good to get all the tours in one place, but this app doesn’t provide any of the tours. They are only handing you off to another tour group. You can only find that in the fine print at the bottom of your email. Nothing on the ticket says where to meet, or what company you are going with. In the case of the Beefeater tour of Tower of London, we couldn’t find the tour, so we joined another group. When we called Golden Tours about this, they told us we only had entry, no tour. Go directly to a tour company and book with them. Use this app to generate ideas only, then book elsewhere. ### 4/5 — Cool app *2023-07-17, version 5.3.6* This app is fire bro. One minor issssssssue, none of the links are working. So not so fire: more like lukewarm Do better bro ### 3/5 — Pourquoi pas multilingue *2023-01-06, version 5.3.6* Devrais contenir un choix de langue ### 3/5 — Promising *2021-10-04, version 5.3.0* A promising app but needs regular updates to cover current restrictions. Example is Changing of the Guard timings. Should give links to other websites that will give up to date information such as Householddivision.org.uk ### 3/5 — Needs to be more intuitive *2021-09-01, version 5.3.0* Great concept but very limiting when planning an itinerary. You can’t switch things from one day to another. You can’t add times of when you plan to do things. You can’t manually add any visits which aren’t listed to complete your day- for example, Hard Rock Cafe isn’t listed so I’d like the option to manually add just so it’s on my itinerary. Would be great to be able to add notes. Also need to add back up plans for rainy days/busy events etc. Could be a really good app with a few functionality tweaks. ### 4/5 — Great for inspiration *2019-05-26, version 4.8.1* I love this app. It helps me decide what to do in London, weather it’s a cheap day or spending some cash. It’s nice to know and be in the know. Some of the buttons are a little clunky but that can be ironed out. ### 5/5 — Lovely London *2019-05-03, version 4.8.1* London is brilliant! The history and architecture far exceed my expectations! I love the trees in the city and the parks. So much to see and such variety. I adore London! ### 5/5 — Great *2019-04-08, version 4.8.1* 😍😉 love the app ### 5/5 — Wow *2019-01-02, version 4.8.1* It’s really amazing app. Thanks guys ❤️ ### 2/5 — No iPad app *2018-12-29, version 4.8.1* Need to make a proper app for iPad. ### 5/5 — Love this app *2018-11-04, version 4.5.1* Easy to use, buy tickets and look at maps on the app! Lots of info at your fingertips but organized-not overwhelming. ### 5/5 — You should have when you are in london, easy to use and a lot of information *2018-08-24, version 4.3.1* Try it out ### 5/5 — Trip planning *2018-08-21, version 4.3.1* Great to find out what’s on in London and to help plan our visit. The map will be very helpful too. Fantastic! ### 5/5 — Great App *2018-08-14, version 4.3.1* This app is brilliant. Well worth getting. ## Most critical reviews (10 lowest-rated) ### 1/5 — Wrong info for tubes and buses *2025-04-18, version 5.3.8* The ap needs updating with tube and buses info. As the lives are wrong. We followed this and ended up south of the river in completely the wrong place due to the information provided. ### 1/5 — False Advertising *2024-06-25, version 5.3.7* Visit London as a tour operator and ticket seller advertises a tour for Stonehenge, Bath and Windsor Castle but fails to mention that Windsor Castle is closed on Tuesday and Wednesday. It’s only after purchasing the tickets that it stipulates the closure and apparently Windsor has operated these closures for over 4 years. ### 1/5 — Disappointed *2024-02-07, version 5.3.7* Just downloaded this app for my upcoming London trip. Tried to set up my Itinerary however; it did not recognise my first two items (Gielgud Theatre and Horizon 22) so, gave up on it and found a different app. ### 1/5 — Obnoxious *2022-01-27, version 5.3.1* Deleted this app before we even traveled abroad. Every time you open the app it plays an obnoxious jingle. So stupid and outdated. There is no way to disable this “feature” so it is no longer on any of our phones. ### 1/5 — Not working *2020-02-19, version 4.9.3* Not working ### 1/5 — Too difficult to search travel options *2019-11-21, version 4.9.2* Could use this app to find travel options between places because there is no options to search destinations by names. ### 1/5 — Terrible for Lumiere *2018-01-21, version 4.2.5* So this is the official app for Lumiere prepare to be frustrated. Here’s a few of the quirks I found in my short use for Lumiere light festival 1) whenever you select a specific item on the map it zooms out to show whole of london so you need to zoom back in again, 2) sometimes Lumiere doesn’t load so you need to completely close app and reopen, 3) can’t cross off where you’ve been this would be really helpful, 4) can’t create a route to take you to specific locations you want to go ### 1/5 — Can't use *2016-07-08, version 2.28* App close after start ### 1/5 — Crashes on ios8 *2014-10-06, version 1.10* Crashes on ios8 ### 1/5 — Do not work on IPad *2014-10-02, version 1.10* Crash and simply do not work on Ipad and IOS 8 ## Most praised reviews (10 highest-rated) ### 5/5 — Update tube Map *2022-07-27, version 5.3.6* Hi guys nice app but you have to update the tube map with Elizabeth Line. ### 5/5 — Great but Stat Current! *2022-05-26, version 5.3.5* During my trip, your tube map was so much easier to maneuver than the official underground site’s. That said, you’ve had quite a while to prepare for adding the brand new Elizabeth Line to your map. I will be back soon and I will look forward to that update, thank you! ### 5/5 — Great App *2020-04-25, version 5.1.2* Love the virtual tours and all the tips during this time at home. :) Easy to use. Great App. ### 5/5 — Brilliant App! *2020-01-06, version 4.9.2* It’s just simple and easy to use; is it possible to share the app with friends/family? I would like to tag my friends using this app so we can have reminders to visit places etc. ### 5/5 — Great info on London. *2019-10-22, version 4.9.2* We are loving this app. It’s got loads of info but it’s concise so you don’t feel like your getting overloaded. 👍🏼 ### 5/5 — Really helpful *2019-08-11, version 4.9.1* This app was really helpful to locate and find places. Does the app need WiFi or can it work without WiFi. ### 5/5 — Hi there *2019-08-03, version 4.9.1* It’s very interesting. I have a virtual see sighing if all the attractions and points of interest before getting there. Thank you VIST LONDON /Visit a city Ausmelroo. ### 5/5 — Day trip to London *2019-06-23, version 4.9.0* I found this app so easy to use and very informative. ### 5/5 — Great way to plan the day! *2019-05-25, version 4.8.1* App sites and activities are strong suggestions organized by genre. Super intuitive. Spent 20 minutes selecting points on map based off my interests and geotargrted location, downloaded map to save battery and then spent the next 9 hours going from point to point! Ez! ### 5/5 — Easy to use and affordable prices *2019-05-16, version 4.8.1* So far so good 😊 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*