# VisiTel > Video calling app for connecting with detainees in correctional facilities. (iPhone/iPad app by Manit Chanthavong.) - Source: https://appshunter.io/ios/app/visitel/id960090707 (this page in markdown: same URL + `.md`) - Developer: [Manit Chanthavong](https://appshunter.io/developer/960090706) - Category: Social Networking, Photo & Video - Price: Free - Rating: 2.93/5 from 29 App Store ratings · 9 written reviews indexed - Age rating: 4+ - Requires: iOS 10.0 · 64 MB - Languages: English - Released: 2015-05-16 - Data updated: 2026-07-04 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/visitel/id960090707/reviews.md ## What is VisiTel? The VisiTel mobile app allows you to place video calls to detainees in jail. You can place and receive video calls from the comfort of your own home. Approvals for your video visitation is required by the detention center. Not all detention centers support video visitation. Please contact your detention center for policies and procedures for video visitation. Please create an account by visiting https://secure.visitel.us. For help call setting up your account please call our help center at (972) 239-2182. ## Key features - Place video calls to detainees - Receive video calls from home - Requires detention center approval - Account creation via website - Customer support available ## Recent user reviews (9 of 9) All indexed reviews: https://appshunter.io/ios/app/visitel/id960090707/reviews.md ### 1/5 — No option to use Bluetooth *2024-10-15, version 3.1* Why on earth would this app not allow you to use Bluetooth.... ### 1/5 — Calls *2023-06-16, version 3.1* Won’t allow me to answer calls or the call will drop. It will not connect ### 1/5 — Have to get approved every two weeks *2022-07-17, version 3.1* I have this app and I like it but every two weeks or so I have to get approved and sometimes it doesn’t approve me, it’s very frustrating because they don’t even give you a reason like I’m approved for in person visits but the at home visits I have to just keep checking to see if I’m approved all the time ### 1/5 — Doesn’t work *2021-06-04, version 3.1* I created an account, added my boyfriend and put money on the account and he is not able to see me in his contact list! I called the 800# and they weren’t any help. It’s been over a week and still haven’t been able to visit with my boyfriend. ### 1/5 — Since update can’t login *2019-10-03, version 2.8* The newest update will not allow me to log into the app. I can press register, and forgot password. But after i am able to type (VERY SLOWLY now) my username and password i am not able to press login. What am i supposed to do ### 5/5 — app don't work?? *2019-03-02, version 2.1* how can I get the app to work bcuz I have downloaded it but it keeps saying download app and I have no idea what I need to do for it to work so I can have my visit with my wife today someone please help me ### 2/5 — Crashes *2018-08-27, version 1.8* I like the app but it constantly crashes and it’s getting very frustrating ### 5/5 — love it *2018-05-19, version 1.8* Perfect ! Can see your loved ones without leaving your home and there are no connection errors !! ### 5/5 — 5+ *2018-04-03, version 1.7* Very good app) ## Frequently asked questions about VisiTel ### Does VisiTel have ads? VisiTel does not contain advertisements, providing an ad-free experience for users. ### How do I create a VisiTel account? You can create an account for VisiTel by visiting the website https://secure.visitel.us. Account creation is a necessary step before you can utilize the video calling features. ### What is the rating for VisiTel? VisiTel has a rating of 2.9 stars based on 29 user ratings. This indicates a mixed reception from its user base. ### When was VisiTel last updated? The latest version of VisiTel, 3.1, was last updated on February 12, 2020. The app has not received updates since then. ### What devices support VisiTel? VisiTel is supported on iPhone, iPad, and iPod devices. It is designed for use within the Apple ecosystem. ### Is VisiTel free to use? Yes, VisiTel is available for free download and use. There are no charges associated with downloading or using the core features of the app. ### What is the age rating for VisiTel? VisiTel has an age rating of 4+, making it suitable for a wide range of users. This rating suggests minimal mature content. ### Can I get help setting up my VisiTel account? Yes, if you need assistance setting up your VisiTel account, you can call their help center at (972) 239-2182. They are available to provide support for account creation. ## Version history (last 5 releases) ### 3.1 — 2020-02-12 Bug fixes and increased stability. ### 3.0 — 2019-11-14 Bug fixes and increased stability. ### 2.9 — 2019-10-29 Bug fixes and increased stability ### 2.8 — 2019-10-01 Bug fixes and improvements for the future amazing features. ### 2.7 — 2019-09-28 * Bugs fixed. * Support for iOS 13.1. ## Apps similar to VisiTel | App | Rating | Price | Category | | --- | --- | --- | --- | | [InmateSales View](https://appshunter.io/ios/app/inmatesales-view/id1386639176) | 2.0 (216) | Free | Social Networking | | [InmateSales](https://appshunter.io/ios/app/inmatesales/id1620568565) | 2.4 (185) | Free | Social Networking | | [Kiwichat](https://appshunter.io/ios/app/kiwichat/id1641874725) | 3.1 (14) | Free | Social Networking | | [HomeWAV](https://appshunter.io/ios/app/homewav/id594277905) | 3.9 (11,089) | Free | Social Networking | | [Inmate Canteen](https://appshunter.io/ios/app/inmate-canteen/id6737781368) | 1.2 (67) | Free | Social Networking | | [Reliance Connect](https://appshunter.io/ios/app/reliance-connect/id1424633414) | 1.6 (35) | Free | Social Networking | ## Related topics [ncic video visitation](https://appshunter.io/ios/topics/ncic-video-visitation) · [ncic mobile video visitation](https://appshunter.io/ios/topics/ncic-mobile-video-visitation) · [inmate sales video](https://appshunter.io/ios/topics/inmate-sales-video) · [inmate video call](https://appshunter.io/ios/topics/inmate-video-call) · [mobile patrol inmate](https://appshunter.io/ios/topics/mobile-patrol-inmate) · [inmate roster](https://appshunter.io/ios/topics/inmate-roster) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-04.*