# Vistana™ Signature Experiences — user reviews > 111 indexed App Store user reviews of Vistana™ Signature Experiences by Vistana Signature Experiences, Inc., rated 4.70/5 from 2,016 ratings. - Source: https://appshunter.io/ios/app/vistana-signature-experiences/id1342705498/reviews - App overview in markdown: https://appshunter.io/ios/app/vistana-signature-experiences/id1342705498.md - Rating breakdown: 5★ 1,598 · 4★ 264 · 3★ 79 · 2★ 18 · 1★ 57 ## What do users think of Vistana™ Signature Experiences? Overall sentiment: neutral **Pros** - 👍 Easy to navigate - 👍 Helpful in finding and making reservations - 👍 User-friendly searches - 👍 Great app and easy to use - 👍 Everything in one place - 👍 Intuitive and feature-rich - 👍 Lots of good information **Cons** - 🐛 Villa search results disappear while scrolling - 🐛 API calls don't resize the page properly - 🐛 Compatibility issues with latest iOS and browsers - 🐛 Slow performance and frequent errors - 🐛 Clunky interface, feels like stitched together - 🐛 Maintenance fee payment issues - 🐛 Unreliable login and account management **Commonly reported bugs** - Login screen freezes - Incompatible with older devices - Maintenance fee payment not working - Notification message not clearing - Outdated information in the app **Most requested features** - Save search functionality - Brand-specific resort filtering - Marriott Bonvoy integration improvements - Digital keys and online check-in ## Newest reviews (10 of 111) ### 3/5 — Frustrating -web is better *2026-07-12, version 6.2.5* The majority of the time, the app in my iohone and ipad both rarely let me in. iPhone verson says authentication successful, hit continue and it never goes past that. iPad goes to dashboard, but when you tap to make a reservation, that just spins forever. Would really be nice to not require a computer. ### 2/5 — Slow app *2026-04-09, version 6.1.2* The app is very slow loading on each tab and clunky ### 1/5 — Frankenstein App *2026-04-01, version 6.1.2* Please, re-engineer this app. It’s just a mish mash of 2-3 different apps that don’t work well together. The UI is extremely sub par. Members pay a lot of money each year. Make the investment for us. ### 1/5 — Safari not supported *2026-03-19, version 6.1.2* Web page, iPhone and iPad apps don’t support Safari. This needs to be fixed and supported. I’m stuck having to call in to pay bills, schedule vacations, buy points etc. Total lack of support for Apple users in an Apple application software product. ### 1/5 — So many issues *2026-03-11, version 6.1.2* Login doesn’t work on the app for me anymore. I updated to the latest version. It just spins after authentication and stays on the overlay screen. And the website doesn’t load in my mobile browser anymore so the only way I can access my account is through a desktop computer. Also, the app support button on their App Store page goes to a blank page. Very frustrating! ### 1/5 — Not good *2025-11-19, version 5.4.2* Villa search results disappear while scrolling. API calls that go to the website don’t resize the page for viewing and I get weird messages that my browser app is out of date. I have the latest IOS version and browser apps ### 5/5 — Easy acesss *2025-10-17, version 5.3.3* I enjoy how easy can looks for my reservation and my starpoint. ### 5/5 — Great company!! *2025-09-10, version 5.3.2* Love our timeshares!! The choice of places is vast, opportunities to use options is great and every one is amazing! All resorts we have stayed at are clean and the people are lovely!! ### 5/5 — Easy to use! *2025-09-01, version 5.3.2* Vistana has everything in one place ! ### 5/5 — Easy to navigate app *2025-08-29, version 5.3.2* The app is easy to use. I can find info about my account and availability of the resorts. ## Most critical reviews (10 lowest-rated) ### 1/5 — Sloooooow *2026-08-10, version 6.2.6* Terribly slow ### 1/5 — Cant get past the verification screen *2026-07-22, version 6.2.5* Verification says it was good. Then it just spins and spins and spins. Can’t get into the app at all. ### 1/5 — Always have to delete app to reinstall to work *2026-06-16, version 6.2.4* The app has never worked correctly. Just to get to the loan payment part I have to delete the app and reinstall it to make it work again. I can never just go in and pay it. Then I throw it to the back burner and stress that my payment won’t go in. There is the fee then an unapplied amount box shows up with my payment then an applied box of the payment shows there but the total never changes. Always stays on what the monthly payment is. We were also convinced that it was a real estate investment not a time share. The lady even presented it as not being a timeshare. I honestly need to know who I need to contact about getting out of this. I can only imagine by other reviews if this was passed down to a family member what the annual maintenance would cost. Don’t want to burden anyone with that ### 1/5 — App Won't Load *2026-06-12, version 6.2.4* I have used this app many times in the past, but with the most recent updates I cannot get past the authentication screen. It will say "loading" and that's where you stay. So frustrating. ### 1/5 — Will not load *2026-06-05, version 6.2.4* App runs extremely slow low times go into the double digit minutes and when searching for availability to use your points it times out and the app resets after loading for 10 minutes or so. Cannot book a stay using the app running on both iPhone 15 Pro Max and Samsung Galaxy, S25 ultra ### 1/5 — Just loads after authentication *2026-05-26, version 6.2.3* After authentication on iPhone, the app just loads with a spinning circle. I’ve removed and reinstalled app but same thing happens. Terrible experience. ### 1/5 — TERRIBLE *2026-05-16, version 6.2.3* This app is terrible ! You can never get in. All it does is load. Never allows you in. USELESS !! ### 1/5 — App Won’t Load …. *2026-05-14, version 6.2.3* Any time I try to search a resort/ look at options for where I would stay and when the app just gets stuck saying it’s loading … it’s 2026 I think we can make an app that works as intended .. ### 1/5 — TERRRRRRIBLE, SAVE YOUR MONEY *2026-05-13, version 6.2.3* If I could give this app negative stars, I would! It NEVER loads. And Vistana doesn’t clearly disclose your ownership is processed as a property on your credit. Not to mention the rising HOA & Maintenance Dues. ### 1/5 — Can never book with the app *2026-05-10, version 6.2.2* The one thing I need the app to do doesn’t work. Just a spinning circle every time I try to make a reservation. I’ll change my review when you fix this WELL KNOWN issue. ## Most praised reviews (10 highest-rated) ### 5/5 — Love the app *2026-08-18, version 6.2.6* It would be helpful to have the resorts arranged by brands. I don’t like having to go through all Marriott when I am looking for a Westin. ### 5/5 — Easy to use! *2026-08-14, version 6.2.6* Vistana has everything in one place ! ### 5/5 — Vistana is awesome *2026-07-08, version 6.2.5* Our access to great vacations is so easy to use! We have enjoyed many vacations and very easy to book vacations. We are also Marriott Timeshare owners and look forward to the completion of the two websites. Thank you ### 5/5 — Summer booking *2026-06-29, version 6.2.4* Easy to use ### 5/5 — Excellent *2026-05-18, version 6.2.3* All of the rooms are very comfortable and spacious. In all the years we stayed there we’ve never been disappointed ### 5/5 — Enjoy app *2026-01-28, version 6.0.2* Helpful in finding and making reservations ### 5/5 — Owner since 2004 *2025-12-31, version 5.4.4* Love the dashboard on this app- so easy to navigate and find the properties I can visit, how many StarOptions I need/have for the time I want to book. ### 5/5 — ROFLOS TIMES *2025-12-16, version 5.4.4* SHERATON ### 5/5 — Vistana !!! *2025-11-25, version 5.4.3* We love the changes over the last few years - they have opened up so many more opportunities for lux travel with our timeshare !!! ### 5/5 — Vistana App *2025-11-14, version 5.4.2* Great app and easy to use. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*