# Visto: AI Video Photo Creator — user reviews > 34 indexed App Store user reviews of Visto by Apexads Limited, rated 4.60/5 from 270 ratings. - Source: https://appshunter.io/ios/app/visto-ai-video-photo-creator/id6745590012/reviews - App overview in markdown: https://appshunter.io/ios/app/visto-ai-video-photo-creator/id6745590012.md - Rating breakdown: 5★ 235 · 4★ 10 · 3★ 5 · 2★ 4 · 1★ 16 ## What do users think of Visto? Overall sentiment: negative **Pros** - 👍 Good updates - 🚀 Consistent character generation - 💡 Many ways to play - 👍 Interesting app **Cons** - 🐛 App not working/frozen - 🐛 Photos not aligning with instructions - 💰 Have to pay for coins - 🐛 Insufficient credits despite having them - 🐛 Ads don't give tokens anymore **Commonly reported bugs** - Login screen freezes - Incompatible with older devices **Most requested features** - Dark mode option - Advanced analytics dashboard ## Newest reviews (12 of 34) ### 2/5 — Videos *2025-12-30* The videos are horrific the pictures some are on point others are so off it’s a waste of money **Developer response:** Hi, we’re really sorry that the results didn’t meet your expectations. Video quality and consistency can vary depending on the source images and prompts, and we’re continuously working to improve the models and overall results. We’d like to better understand what went wrong in your case. Please email us at dev@apexads.net with your account details and examples if possible, and our team will review and assist you directly. Thank you for sharing your feedback — it helps us improve. ### 2/5 — Buyer beware *2025-11-08* App runs great , then I paid for visto max pro unlimited….worked great for a few days then it took an hour per video or more. Today it’s using coins instead of being free. Going to attempt to get a refund since the service was not what was promised. ### 3/5 — One video loads for an hour *2025-10-29* Why is is that when I bought the max+ edition then all of sudden I can’t generate as many videos as I want and I have to wait to generate one video. It used to take a couple minutes. But now I have to wait an hour to generate JUST ONE video?? You guys need to fix this. I can’t even refund the max subscription. Either fix the generation for how many videos you can make at a time or lower the time consumption because I hate having to wait an hour. There was no problem with this about a week ago but as soon as I bought the max edition I thought everything would run much faster since it said the videos generate very fast, sounds like false advertisement. **Developer response:** Hi, we’re truly sorry for the frustration you’ve experienced.
Our team is aware of the recent slowdown in video generation and is already working to optimize system performance so videos can be processed faster again. Please email us at dev@apexads.net with your account details, and we’ll review your case to ensure everything works properly for your Max+ plan.
Thank you for your patience and for bringing this to our attention. ### 2/5 — Max *2025-10-28* After buying the lifetime membership, the video generation got super slow — like, one video an hour. It’s so annoying. ### 2/5 — Eh *2025-10-18* For the first week or two it was great now it’s annoying because it won’t let me do more than one video a day it takes hours to generate and won’t let me upload multiple used to I could but now no so if y’all can fix that it would be great **Developer response:** Hi, thank you for your feedback and for being an early user. We’re sorry to hear that your experience has worsened recently. Our team is aware of the current slowdown and is actively working to optimize generation speed and overall performance. Please email us at dev@apexads.net with your account details so we can look into your case directly and ensure you get the best experience possible. We really appreciate your patience and support. ### 3/5 — 3.0 bad, 2.0 good. *2025-10-02, version 1.1.1* As the name implies, the 3.0 is bad, while the 2.0 is good. 2.0 might have watermarks despite getting premium, but it gets the prompt right practically every time. While 3.0 on the other has no water marks, but couldn’t get the prompt right, even if you explained every detail. Not to mention that it’s a little lazy with its work. ### 3/5 — Still waiting for an update *2025-08-31, version 1.1.0* When are they going to be updating any of the features? There’s been nothing since I’ve purchased the package for life. I thought they’d be a lot more options for videos. They’re really hasn’t been anything new at all. ### 1/5 — Total Scam *2025-08-10, version 1.0.9* I bought the “lite” package which said it included unlimited video access, however it does not, and I was only able to create 1 video until I ran out of “coins” which are gained bpaying extra ontop… Total scam, they claim you get unlimited videos but clearly you do not. ### 2/5 — Had Good updates but now *2025-08-07, version 1.0.8* App not working frozen ### 1/5 — A very bad app *2025-07-31, version 1.0.8* The photos won’t do exactly as the instructions are saying.They are completely off. ### 3/5 — Good updates *2025-07-27* They have updated app and it’s great I can’t stop buying coins. **Developer response:** Hi, Thank you for your feedback. We’re sorry to hear about your experience. To help you further, please contact us directly at dev@apexads.net. Our support team will be happy to assist you. Best regards, Visto Support Team ### 1/5 — Scam *2025-06-29* Horrible AI. You have to pay for coins and then when you get a horrible rendition, you cannot get the clubs back. The rendition looked nothing like me, and the animations went in the wrong direction 5 out of 5 attempts. **Developer response:** Hi, We’re truly sorry to hear about your experience and appreciate you taking the time to share it. We understand how frustrating it must be to use your coins and not receive the results you expected. Our AI continues to improve, but we know it doesn’t always get it right — and that’s not the experience we want for our users. We’d love to look into this for you and see how we can make it right. Please reach out to us at dev@apexads.net with more details, such as the template used and your account info, and our support team will assist you as soon as possible. Thank you for your patience and understanding. Best regards, Visto Support Team ## Most critical reviews (10 lowest-rated) ### 1/5 — Hate coins! *2025-12-14* The app is good if we could actually use it. I subscribed and could only make one video! You expect me to keep paying after that. The amount of ads you would have to watch just to make one video is insane. If I’m subscribed it should just be free use. I hate coins. Just let us use the app! You could’ve got money each month but now you get nothing. **Developer response:** Hi, we’re really sorry for the frustration you’ve experienced. We understand how disappointing it feels when you subscribe but still don’t get the smooth, unrestricted experience you expected. Your feedback about the coin system and ads is very important to us, and we’re actively reviewing how to make usage clearer and more user-friendly for subscribers. We’d really like to look into your specific situation and help resolve it. Please email us at dev@apexads.net with your account details, and our support team will assist you directly. Thank you for taking the time to share your honest feedback. ### 1/5 — Generic AI with limited use *2025-11-29* This program needs to allow multiple images that can be uploaded at the same time to be relevant. Until that happens, it’s just one of many apps that all do the same thing and not all that well. **Developer response:** Hi, thank you for sharing your feedback with us. We understand how important multi-image upload is for your workflow, and we’re already discussing this feature internally as we continue improving the app. Your input really helps us prioritize what users need most. If you can, please send your account details and any additional suggestions to dev@apexads.net — our team would love to hear more and make the experience better for you. ### 1/5 — A bad app *2025-11-14* It’s a scam , he make you watch ads , until you reach a little bit of coins than the ads stops , leaving you with coins that you will not use because all of the edits are expensive like 500 . So try another app guys. **Developer response:** Hi, we’re very sorry that you had this kind of experience. Visto does not intentionally scam users or limit ads to force purchases. All coin requirements and features are designed to be transparent, and we’re continuously improving the balance of earning and spending coins to make the experience smoother. Please send us your account details and any specifics about the issue at dev@apexads.net so we can review your case and help you directly. Thank you for sharing your feedback — we truly appreciate it. ### 1/5 — Max+ membership is a scam *2025-11-09* Went from being advertised as unlimited videos, to 70% discount on credit cost. **Developer response:** Hi, we’re very sorry for the frustration you’ve experienced. Please rest assured that the Max+ membership is not a scam. We are continuously improving features and optimizing the system to provide the best experience for all users. For any issues or questions regarding your subscription, please email us at dev@apexads.net with your account details, and our support team will assist you promptly. Thank you for your patience and understanding. ### 1/5 — Max *2025-11-07* After purchasing Max membership, not only does the video generation time slow down, but now you also have to spend coins to generate videos? **Developer response:** Hi, we’re very sorry to hear about your experience after upgrading to the lifetime membership. Our team is currently optimizing the generation system to improve speed and overall performance, and things should get smoother soon. Please send your account details to dev@apexads.net, and we’ll check your case directly to ensure you get the best experience possible. Thank you for your patience and understanding. ### 1/5 — Don’t recommend *2025-10-16* I enabled the free trial , then canceled it (shows that I cancelled it) the developer still tried to charge me for the subscription , which then locked my App Store . Please don’t use this scam app **Developer response:** Hi, we’re very sorry for the trouble you’ve experienced. Please rest assured that we do not charge users unfairly or intentionally. Kindly send your account details and any relevant information to dev@apexads.net, and our support team will review your case and assist you in resolving the issue as quickly as possible. Thank you for your patience and understanding. ### 1/5 — Refund *2025-10-16, version 1.1.1* It keeps ignoring requests and It’s asking me to buy again and I did I’m not buying twice , I need my refund ### 1/5 — It scammed me *2025-10-13* I bought the Visto Max+ for like 200$. When I opened the app today, I no longer have the subscription. It wanted me to rebuy it again and the app doesn’t have a restore subscription option on it either. What a scam **Developer response:** Hi, we’re very sorry to hear about your experience. Please rest assured that we never charge users twice intentionally. Sometimes subscription data may not sync correctly due to App Store account or network issues. Kindly send us an email at dev@apexads.net with your purchase receipt or Apple ID (partial), and our support team will help you verify and restore your subscription as soon as possible. Thank you for your patience and understanding. ### 1/5 — Poor Service *2025-10-06, version 1.1.1* I bought the Max package for over $200. Now I am stuck waiting too make only 1 video every hour. And there is no support or response. ### 1/5 — Coin consumption isn’t accurate *2025-08-30* I paid for vip to get discount for coins. Videos were 175 to make, now it’s says 300 but they actually charge 400 coins to make videos. Don’t download **Developer response:** Hi Dleet92, Thanks for your feedback. We’re sorry to hear about the coin consumption issue you experienced. Please note that this might be related to a temporary display or synchronization error. To help us investigate and resolve this for you as quickly as possible, could you please contact us at dev@apexads.net with your account details and a screenshot of the problem? We truly value your support and will work to ensure you enjoy a smooth experience. — Visto Support Team ## Most praised reviews (10 highest-rated) ### 5/5 — Finally *2025-09-12* We found an app that works for us. They give exactly what we requested. ### 5/5 — Best video generator all *2025-09-11* Love it, they let you make whatever you want. Total freedom is nice! ### 5/5 — Hola *2025-08-15, version 1.0.9* Saludos el app me gusta pero me subscribi licencia permanente pero lo malo es que tengo que comprar monedas aun que compre una licencia permanente🥲🥲🥲😥😥😥 ### 5/5 — Very nice app *2025-07-25, version 1.0.8* I’m very satisfied with this app. Best generated effects compared with other apps.just try it ### 5/5 — Consistent characters?! FINALLY. 🙌 *2025-07-04* Tried other AI tools where my face looked different in every frame. Not here! I generated a "travel montage" video using 5 photos, and my features stayed perfectly consistent across scenes – even with different angles/lighting. Lifesaver for content creators. Pro tip: Use the "role reference" upload for best results! **Developer response:** Thank you so much for sharing your experience, Ben! 🙌 We’re thrilled to hear that Visto helped you create a consistent and natural-looking travel montage. Your tip about using the “role reference” upload is spot on—great advice for other creators. We’ll keep working on more tools to make your content creation even smoother. If you ever have suggestions, feel free to reach out at dev@apexads.net. ### 5/5 — Good App *2025-07-02* Very interesting app, many ways to play, very interesting, bought a lifetime membership **Developer response:** We’re so glad you’re enjoying Visto! 🎉 Thank you for supporting us with a lifetime membership—we’ll keep working hard to bring you even more fun effects and creative features. If you ever have ideas to share, you can reach us anytime at dev@apexads.net. ### 5/5 — Good *2025-06-12* So far, it is the best AI video generation product I have used, and it needs to be paid. **Developer response:** Thank you for your kind words! We’re happy to hear that Visto is the best AI video generation app you’ve used. 😊 Your support helps us keep improving and adding more creative features. If you have any feedback or ideas, feel free to contact us at dev@apexads.net. ### 5/5 — Amazing *2025-05-29, version 1.0.2* The effects are amazing and I love so much. Especially the kissing effect with anyone you like.I trick my friends,they all believed.haha ### 4/5 — Deleting videos *2025-12-29* I am have deleted some videos. I want to know if they are deleted also from your platform. I have tried to contact you on multiple emails but I receive messages that they are not delivered. Applications is fun, I am am waiting to be able to upload my videos and edit them…. PS little bit expensive if you edit daily 😏 **Developer response:** Hi, thank you for your message and for using the app. When you delete videos in the app, they are also removed from our platform. We do not store your videos, and your privacy is very important to us. We’re sorry to hear you had trouble reaching us before. Please contact us at dev@apexads.net, and our support team will be happy to assist you further if needed. We’re glad you’re enjoying the app, and we appreciate your feedback on pricing as well. Thank you for your understanding and support. ### 4/5 — Twerking and Sexual Templates *2025-11-03* I paid for the biggest package I hope to see some big updates to sexual templates like the use of sex toys. I like seeing porn and have the women twerk professionally good naked in the twerking template. Just like the women you see on instagram reels, who do onlyfans. I hope to have all of this as realistic as possible. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*