# Visual Hear — Helper for Deaf — user reviews > 27 indexed App Store user reviews of Visual Hear by Sergii Koval. - Source: https://appshunter.io/ios/app/visual-hear-helper-for-deaf/id899882405/reviews - App overview in markdown: https://appshunter.io/ios/app/visual-hear-helper-for-deaf/id899882405.md - Rating breakdown: 5★ 0 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 1 ## Newest reviews (7 of 27) ### 1/5 — Не работает *2017-10-30, version 1.9.1* Выпадает ошибка распознавания еще до какого-либо распознавания. ### 1/5 — It does not work at all *2017-05-14, version 1.9.1* I lost so much using this stupid app but it something does not work no matter what languages because you choose. What a waste of time. ### 1/5 — Doesn't work *2016-06-18, version 1.9.1* I keep getting the same error: recognition failed I'm not at all happy with this purchase. ### 1/5 — Отстой *2016-01-26, version 1.7* Верните деньги приложение не работает ### 1/5 — Do not get this *2015-10-06, version 1.5* I am Deaf and I wanted to see how mean words I did not understand when people was talking to me and every time someone talked to me it keep say crazy stuff. I want my money back ### 1/5 — Visual hear *2015-05-24, version 1.5* I was lured into buying this app in hopes that it would help me understand what a hearing person was saying to me. I had no idea I would be forced to pay more money later to enable me to continue using the app. This is a ripoff. ### 1/5 — worked 75% of time til I paid $19.99 *2015-03-15, version 1.4* Now it will not work since I paid for it. It keeps saying that it cannot understand and it can only pick up one little word or one wrong word out of a dozen words and it only records for like 10 seconds then it processes. It misses alot of the sound. This should be able to listen during time of processing so that words constantly scroll on the screen. I am going to keep trying. This is better than nothing but they really need to improve this to warrant the cost of it ## Most critical reviews (10 lowest-rated) ### 1/5 — Не все разговоры словила *2022-01-30, version 2.5* Этот приложение вообще не помог мне глухому человеку поговорить со слышащими, мне придётся сменить приложение и я смогла их понять благодаря другому приложение. Создайте приложение переводчик для глухих, а не халтурное приложение. Зря потратила свою надежду на этот приложение. ### 1/5 — Deaf *2021-11-22, version 2.5* I got this app for my self as I had just became fully deaf and felt lost. Worked well at first then the hidden cost showed it’s face. Not a chance dropped the app asap. Found two others that work great and don’t charge a thing one is called hero. My. Friend now have this app to communicate with me my advice dump this look elsewhere lots are free just need to look for them ### 1/5 — Review *2021-04-06, version 2.2* Wow!!! 6 hours is not enough time and should say price instead of get on app store !! ### 1/5 — Good but could be better! *2020-06-19, version 2.1.0* When I first downloaded the app I was happy I found a free app that can help me completely understand what people are saying. However, I first tried the tv and I had to get really close to the tv for it to pick up and when I went to try again it said that 6 hours had gone and that I had to pay £14.00 to continue. I am really disappointed by this but if anyone doesn’t experience these things then I think the app will work really well. ### 1/5 — Trial too short *2020-04-30, version 2.0.0* Voice to text works well but a 6hr trial is way too short. I installed it for a dead friend last night, go to show them today and trial has ended. So what a waste of time. ### 1/5 — App doesn’t work. *2019-12-27, version 1.9.6* You never mentioned that it would cost $19.95 due to that, I deleted the app. I’m a disabled veteran and can’t afford that kind of money. It’s way too much. Sargent Trooper ### 1/5 — It doesn’t work *2019-06-21, version 1.9.6* I just hopped that this app will work and help me to understand what people say but it didn’t work I’m so disappointed, regardless that I paid for this unuseful app ### 1/5 — Not useful *2019-04-28, version 1.9.6* This app only picks up a few words at a time and the words were not correct. ### 1/5 — Less than one star *2018-12-29, version 1.9.2* Useless app. It crashes on pressing translate. In fact, the “deaf” word in the title is to trick and lure users with this disability, which I find inhuman and rude. I strongly recommend to avoid it and go for famous translators such as Google, Yandex or Microsoft. ### 1/5 — Another "does not work"!! *2017-11-19, version 1.9.1* I thought this looked like an answer for my hearing impaired mother. I paid for it but when I touch the screen it immediately has a message that says I am "not authorized" and to contact my internet provider. I tried to send a report to the developer and it bounced back. I guess it is $20 down the drain. Buyer beware! I am so disappointed. ## Most praised reviews (10 highest-rated) ### 5/5 — Works great! *2021-04-08, version 2.2* Tried this app and it works. It helps during pandemic while wearing mask. ### 5/5 — Love the app *2020-02-05, version 1.9.8* I know the app isn’t perfect, but I’m deaf and this fills a very wanted need for me. I knew in the beginning it was going to cost $15 and it’s worth it for me. It’s helped me a lot at work - a coworker can let me know what he needs without finding paper and pen... I’m sure it’s using Siri/iOS under the hood, and would like to see it released for Windows, which seems to have a better speech-to-text engine (my opinion). Simple program that’s easy to use - thanks for seeing the need! ### 5/5 — THANKYOU!!! *2016-05-22, version 1.9* Please keep developing this! I can't tell you how excited I was to find it. It will change our lives!! ### 5/5 — Отличная программа *2015-03-14, version 1.4* У меня проблемы со слухом и эта программа стала просто находкой! Плюс еще и переводчик, красота! ### 4/5 — Good *2021-08-26, version 2.5* I like the translation feature, too. ### 4/5 — Buyer beware!...but could be a lifeline. New warning, it's spooky *2016-05-05, version 1.9* This is a new update of my review. I have had to stop using this app because it is spooking people. It keeps recording speech when there is nothing said. Not even background speech like televisions and radios. It basically keeps having names and spooky messages coming through and this is suppose to be a aid for the deaf not ghost-hunting. This may be the the most genuine app for anyone interesting in ghost hunting apps. I have just paid £5.99 for this...guess what, it claims I can use this free for 6 hours before I lose full working ability with it. Then £14.99 is needed for continue use of this app after that time. That is very expensive and very dishonest because this app should be free download and then like iBooks after 6 hours you have to buy the full unlock. I shall be bringing this up with RNID, it's taking advantage. I apple, you should give me the choice of £9 afterwards otherwise I have paid falsely for what in the introduction is stated clearly free for six hours. Anyway back to the app itself. Make sure you have the correct language otherwise names can be Americanised. It still makes errors of speech but it's wonderful to see everybody's speech for the first time. This could be a lifeline for the deaf. I would be able to use this with a normal telephone and radio. It may have a problem with long speech but it's wonderful. I think this app could change my deaf world. Could you consider with a new update the ability to change backgrounds behind subtitles as the words are lost in a bright green background and could be a problem for the colourblind. I would rate this more than 5 stars if it wasn't for the false free six hours. I think the deaf world need this app. Update on review. Please consider a update for the following: 1- holding the telephone to microphone keeps switching the recording to processing. So this needs to be more phone friendly. 2- the company that has made this app has bad English. It's making me believe this is more deaf than I am. Very bad English. Must be 75% more accurate on English. It acts too much like it doesn't understand 75% English. So for the money, needs a lot of improving. But there is something weird going on...it keeps recording and processing speech when there is no one speaking. It may be picking up on ghost Speech! Weird! ### 3/5 — It’s Okay *2020-05-04, version 2.0.0* I’m deaf and rely on programs like this. This program takes too long to load “ voice recognition “. Then if there is a pause in speech it turns off. I’m sorry I purchased this program. ### 3/5 — Great- if it consistently worked but it does not *2019-02-27, version 1.9.6* Works for a minute or two then stops ### 3/5 — Bug *2019-02-08, version 1.9.5* Could be a lot faster when it writes the text down for you, too much of a waiting time. ### 2/5 — nope *2016-08-18, version 1.9.1* The voice recognition is slow. It can't handle speech, only short sentences at a time. Also, there are beeps at odd times. Why? Why does a deaf person need beeps? The beeps annoy the hearing people and are of no help to the deaf. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-02.*