# VisualDx — user reviews > 102 indexed App Store user reviews of VisualDx by Logical Images, rated 4.40/5 from 185 ratings. - Source: https://appshunter.io/ios/app/visualdx/id348177521/reviews - App overview in markdown: https://appshunter.io/ios/app/visualdx/id348177521.md - Rating breakdown: 5★ 144 · 4★ 11 · 3★ 9 · 2★ 4 · 1★ 17 ## What do users think of VisualDx? Overall sentiment: positive **Pros** - 📸 Excellent clinical images and kodachromes - 👍 User-friendly interface and easy navigation - 🎓 Comprehensive differential diagnosis tool - 📚 Detailed disease summaries and treatment information - 🌍 Inclusive representation of skin of color - 🏥 Valuable for clinical practice and patient education - 📖 Patient handouts in multiple languages - 🎯 Quick reference for busy clinicians - 🏆 CME credit accumulation feature - 💼 Essential resource for dermatology residents and practitioners **Cons** - 💰 Expensive subscription cost - ❌ Difficult subscription cancellation process - 🐛 App crashes and performance issues - 📱 Quiz feature laggy and unreliable - 😤 Poor customer service responsiveness - 🚫 Misleading advertising claims - ⚠️ Charges despite cancellation attempts - 🔌 CME credit claiming glitches **Commonly reported bugs** - App crashes when using quiz feature - CME credit claiming functionality fails - Subscription cancellation not processed - Renewal charges despite cancellation requests - Quiz unable to load properly - Account access issues after payment **Most requested features** - Make app free again (previously free) - Simplify subscription cancellation in-app - Improve quiz functionality for mobile - Add quiz feature to desktop version - Expand patient information handouts - Better quiz image clarity and context ## Newest reviews (15 of 102) ### 2/5 — 2 stars *2026-03-25, version 7.45* App is informative and has great information. Downside is it is usually slow to respond or unresponsive. ### 2/5 — Not worth the cost *2022-10-12, version 7.29* It’s fine but the price is crazy high. ### 5/5 — Love VisualDx! *2021-08-17, version 7.17.0* This is a great reference to have on hand in clinic ### 5/5 — Excellent resource *2021-08-16, version 7.17.0* I love the clinical images and self test one can do. Appropriate for all levels of learners and practicioners. Complete invaluable resource! ### 5/5 — Super helpful derm resource *2021-08-16* I use this app everyday in clinic. The variety of photos, especially in skin of color are extremely helpful. I also appreciate the concise layout. You don’t have to scroll down pages of info to find what you are looking for. I recommend this to any provider if they have questions about dermatological conditions. ### 5/5 — Great app!! *2021-08-15, version 7.17.0* Great app! So helpful with diagnosing skin things and very easy interface to get to the differential. I use it all the time ### 5/5 — Life saver *2021-08-15, version 7.17.0* As a dermatology resident, this is my go-to for studying, looking things up in clinic, etc. Love the images! ### 5/5 — Excellent tool in patient care *2021-08-09, version 7.17.0* Excellent tool for assistance in diagnosis/differential diagnosis building as well as management and patient education. ### 5/5 — Derm problems? Who??? *2021-08-08, version 7.17.0* This app helped me with all my questions pertaining to my dermatologicaligical problems. Now I don’t have to search on webmd anymore for them to tell me that I have cancer. ### 5/5 — Best app *2021-08-06, version 7.17.0* This is the greatest app. I use this to check my moles. I love the quick feedback ### 5/5 — Super helpful *2021-08-06, version 7.17.0* Very up to date information and great pics! ### 5/5 — The best app for Dermatologists *2021-08-05, version 7.17.0* I use this app daily to help stay current for my patients. The photos, differentials, and treatment recommendations are extremely helpful. I can’t imagine practicing without it. ### 5/5 — Great app *2021-08-04* I’m a third year dermatology resident and VisualDx has been incredibly helpful during my training. The app is easy to use. There is a list of differential diagnoses for each condition which can help broaden your thought process. I also really like the descriptions of the different entities and the treatment section is up to date. ### 5/5 — The best *2021-08-04, version 7.17.0* Best I ever had ### 5/5 — Use this everyday *2021-08-03, version 7.17.0* I use this app everyday at work. Always nice to see photos, descriptions, and treatments. Terrific resource! ## Most critical reviews (10 lowest-rated) ### 1/5 — Lie on ads *2025-06-19, version 7.45* Terrible ### 1/5 — VisualDx *2024-08-29, version 7.41* Before this App was free. We wish to make free again ### 1/5 — Poor customer service *2024-05-24, version 7.40* Paid for derm expert unable to access service. Sent email and called customer service without resolution ### 1/5 — Buyer beware *2024-01-26, version 7.37* They make it unnecessarily hard to cancel the subscription (have to go to the website rather than just allowing you to manage the account from the app) and then charge you for renewal anyway. App itself works fine. ### 1/5 — Won’t allow me to cancel my subscription!!! *2023-02-04, version 7.30.2* Registered on the webpage and gave it a try, overall good impressions, but just wasn’t for me. Now when I try to cancel my subscription (free trial but will start payment next month) it won’t let me do it. Deleting the account isn’t an option since the payment will go on I think ### 1/5 — Вопрос *2019-05-30* Не могу зарегистрироваться ### 1/5 — Как зарегистрироваться??? *2018-06-05* Как зарегестрироваться??? ### 1/5 — 450€ *2018-03-21* You must be kidding ### 1/5 — Русский язык *2017-11-21* Пожалуйста сделайте это приложение на русском языке, буду очень рад им пользоваться, и сразу поставлю 5 звёзд. ### 1/5 — Nervig *2016-06-18* Nur mit Account und dann online ## Most praised reviews (10 highest-rated) ### 5/5 — Best Derm App *2026-03-22, version 7.45* Hands down, this app has the best clinical image library for reassuring my patients. Definitely recommend using. Totally worth the subscription ### 5/5 — Excellent app, A few laggy options *2023-06-23* Excellent app for most use case scenarios especially looking at pictures and synopsis. Other options are less optimized for phone use. Such as the quiz option. Frequently crashes or is unable to load. Otherwise it is an app that I use on an almost daily basis in a very educational and self improving manner. Many in my hospital have also started to use. Especially with a mobile app and fast access on the go. Please continue to support medical education with great seminars and opportunities for both residents and medical students. All the best in the future and hopefully more to come. ### 5/5 — The best app for providers *2023-05-09, version 7.31.3* This is the most helpful app ever for providers. Saves a ton of time and helps diagnose more accurately. ### 5/5 — Wonderful resource *2022-07-12, version 7.24.0* Great layout, excellent information, vital use of skin of all color to inform medical personnel. A must have for students! ### 5/5 — Michigan derm resident *2021-12-23, version 7.19.0* We love this app for clinical slides and different kodachromes when studying dermatology ### 5/5 — Must have for students and clinic *2021-11-25, version 7.18.0* One of a kind app to use to help diagnose interview treatment options. There are diagrams and photos that are very useful. It’s one of the apps you should have. ### 5/5 — Greatest med app ever *2021-09-27, version 7.18.0* I like it. ### 5/5 — Love it *2021-09-15, version 7.18.0* Extremely helpful app!! ### 5/5 — Great app *2021-08-29, version 7.18.0* Most helpful dermatology app! ### 5/5 — Such a helpful apps for derm students, residents and attendings! *2021-08-24, version 7.17.0* This app not only has great photos but I reference it often to look at the work up that needs to be done for my patients. It is clear, concise and accurate! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*