# Vitacost — Wellness for Everyone

> Online retailer for health and wellness products with fast shipping. (iPhone/iPad app by Vitacost.com, Inc..)

- Source: https://appshunter.io/ios/app/vitacost/id419188556 (this page in markdown: same URL + `.md`)
- Developer: [Vitacost.com, Inc.](https://appshunter.io/developer/419188559)
- Category: Shopping, Health & Fitness
- Price: Free
- Rating: 4.81/5 from 46,031 App Store ratings · 167 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 30 MB
- Languages: English
- Released: 2011-04-28
- Data updated: 2026-07-01
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/vitacost/id419188556/reviews.md

## What is Vitacost?

Vitacost is your trusted destination for all things healthy living! Use our newly improved app with enhanced features to shop thousands of wellness products at great prices (no membership fees!) and get fast & free shipping on orders over $49*.

HEALTHY LIVING AT YOUR FINGERTIPS

Always on the go? Quickly shop nearly 40,000 products from top health & wellness brands wherever you are with our free, easy-to-use app. Here are some of the highlights we think you’ll love:

- A new homepage with a fresh look, inspirational new content, plus more ways to save and discover new products
- An overall improved look and feel for a more engaging and user-friendly experience
- Improved app performance with enhanced functionality, navigation and usability
- Save even more on Bonus Brands and enjoy automatic deliveries with Autoship
- Enjoy app-exclusive offers, plus everyday deals and discounts
- Save items for later, quickly reorder your favorites and build your shopping list with My List
- Find personalized savings tailored to you in your Promo Pocket
- Shop conveniently from curated featured categories
- Explore specialty diet products and shop by dietary preferences
- Read detailed product descriptions, nutrition information and supplement facts
- Easily search and compare products with the handy barcode scanner
- Explore thousands of helpful product reviews (and write your own!)
- Find better-for-you recipes, articles on trending topics, expert guidance on health concerns, free e-books and more on The Upside blog
- Enjoy easy, secure checkout using your saved address and payment information
- Access your account info, order history and delivery status on-the-go
- Get FREE standard shipping on orders of $49 or more (or $25 on select brands)
- International shipping to over 150 countries

SHOP BY CATEGORY

• Vitacost Brands
• Vitamins & Supplements
• Food & Beverages
• Beauty & Personal Care
• Active Lifestyle & Fitness
• Herbs & Homeopathy
• Baby & Kids Products
• Household Essentials
• Pet Supplies
• Weight Management
• Professional Supplements

We believe in health for all, no matter who or where you are. Shop all your favorite wellness brands for less in the newly redesigned Vitacost app!

## Key features

- Shop thousands of wellness products
- App-exclusive offers and discounts
- Fast & free shipping on orders over $49
- Personalized savings in Promo Pocket
- Barcode scanner for product comparison
- Access healthy living content and recipes
- Save items and reorder favorites

## What do users think of Vitacost?

Overall sentiment: mixed

**Pros**

- 🚀 Fast and convenient ordering
- 💰 Great prices and discounts
- 📦 Well-packaged deliveries
- 🌱 Wide selection of natural products
- 👍 Helpful customer service

**Cons**

- 🐛 Buggy and unstable app
- 🔍 Poor search and filtering functionality
- 🔄 Inconsistent login and cart management
- 🚫 Refund and return issues
- 📦 Problematic shipping and packaging

**Commonly reported bugs**

- App crashes and freezes frequently
- Search function often returns no results
- Saved items disappear from cart
- Promotional codes not working as expected
- Inconsistent behavior between app and website

**Most requested features**

- Improve search and filtering options
- Streamline login and cart management
- Enhance order tracking and delivery notifications
- Implement a more user-friendly app design
- Provide better integration between app and website

## Recent user reviews (10 of 167)

All indexed reviews: https://appshunter.io/ios/app/vitacost/id419188556/reviews.md

### 3/5 — App is so slow

*2026-05-30, version 7.6.0*

Lately, this app is very very slow!  I notice a lot of items I would order are no longer available to purchase. I realized when I put things in my cart & came back later, they are gone!  I emailed customer service & found out that they can no longer get the product so it is removed from the cart. So sad! Now I have to find another company to shop if this app is not fixed. Takes forever to load!

### 1/5 — Broken app

*2026-05-30, version 7.6.0*

Overcharged my credit card

Checkout is broken

Spam slop makes app unusable

Charged for items removed from the cart

### 2/5 — No iPad version

*2026-05-10, version 7.6.0*

It's been years, and still no iPad version. That matters because logging into the website on Safari has become increasingly problematic.

### 1/5 — Worst App!

*2026-03-17, version 7.4.0*

I don't normally leave reviews, but this app has been so bad for so long, I finally have to say something. No matter how many updates, the app doesn't function properly. Very buggy and frustrating! I'm better off going on a computer or the internet rather than the app. Very dissatisfied!

### 3/5 — Great company, slow app

*2026-02-13, version 7.4.0*

I’ve been using this app for a couple of years now. The company has great prices on the items ai purchase. They are much better than Amazon or Walmart. 

The app, on the other hand, needs some work. The UI is easy enough to navigate. I hate having to login every time I open the app. I wish the devs would build in some biometrics for authentication

The real problems seem to live in the back end. Logging in took about 20 seconds today. Searches take about 15 seconds. I timed how long it took to complete my order the other night: 25 seconds! It took another 20 seconds to look up the tracking info today. 

The back end servers need to be updated, or perhaps there aren’t enough servers in the farm.

### 2/5 — Bad customer service and app

*2026-02-01, version 7.4.0*

I used to be a frequent customer ordering every week. The app has always been really bad. It times out and has a bad search function. However one of my orders had something happen the day it was out for delivery and the cancelled the delivery. I don’t know if it broke open or what but those were my groceries for the week. It usually takes 5-7 days for my order to come so I reached out to customer support to request a resolution. Could they resend with expedited shipping? Could they offer a discount code? They said no I was out of luck and just had to replace the order. Many of the items I was waiting for I needed that week and cannot get near me (special diet). After that it left a bad taste in my mouth and I don’t order from them anymore. I’ve been using Thrive instead and although you have to pay a fee it’s a far better service. Cheaper, faster, and good customer service.

### 2/5 — Way too many errors. Uninstalling.

*2026-01-23, version 7.4.0*

I just use the web based site because the app has numerous inexplicable errors.

### 1/5 — Canceled entire order with no notice

*2026-01-21, version 7.4.0*

The representative said they could see it was cancelled due to processing error. They GUESSED it was because my billing address is different than my shipping and they PROB needed verification. Half of all orders prob have different addresses. This happens on NO other platform. If there was an issue with the address it wouldn’t have gone through. My name is the same on everything. I was never asked to verify anything. It was cancelled NO notice or explanation. I got no apology and no offer to refill my order.

### 3/5 — Getting better but still frustrating & sloooow

*2026-01-02, version 7.4.0*

The app has improved, but it’s still so slow. I roll my eyes. The search is still very frustrating and needs improvement.  if I search for quinoa, there’s no way to just look at quinoa grain. You have to wade through every other product made with quinoa or that mentions quinoa. And if you look for sugar, for example you get tons of sugar substitutes. Wouldn’t I look for a sugar substitute if that’s what I wanted? 
Otherwise, the app seems to have greatly improved over a few months ago. Many of the previous bugs have gone away.

### 2/5 — Rarely works right

*2025-11-28, version 7.4.0*

So many issues with this app! 

It always requires me to sign in when I would rather it just allow me to shop and check out upon opening the app. 

Pages get stuck and remain buffering. I have to close the app and reopen. So annoying. 

If looking for a coupon code, you have to sift through all of the brands to find what you want. They do allow you to sort by category but it’s still very time-consuming when they force you to look at other promos. A SEARCH BAR on the deals and promos page would be very much appreciated. 

Check-out is often a nightmare as it often doesn’t allow the transaction to complete and almost every time I’ve had to breakout my laptop and go to their website just to complete the transaction.  Rrrrrr. 

The Request a Refund or Replacement feature also seems to have trouble as my most recent request showed the message “Sorry we are having trouble please try again later.”

I’ve been a Vitacost customer since their inception - yes, the good ol’ days when the minimum purchase was much lower than it is now (I think $25), coupon codes worked on ALL products (no restrictions) and shipping was a flat rate of $4.99.  I used the same email address to login until one day, I no longer had access to my email account and instead of helping me get back into my Vitacost account, they required me to create a new account with a different email address. So much for being a loyal customer. What a PITA!  I lost my purchase history and lists, to boot. 

All that said, they carry most of the products I use and are competitively priced (when using promo codes and zero shipping).  Hope they can get the app issues resolved so I don’t have to waste so much time on it.

## Frequently asked questions about Vitacost

### What does the Vitacost app do?

The Vitacost app allows you to shop for a wide range of health and wellness products from top brands. You can discover new items, take advantage of exclusive app offers and discounts, and manage your orders conveniently. It also provides access to healthy living content, recipes, and expert guidance.

### What are the key features of the Vitacost app?

Key features include a new homepage with inspirational content, improved user experience and performance, app-exclusive offers, personalized savings, a barcode scanner for product comparison, and the ability to save items and reorder favorites. You can also access detailed product information and read customer reviews.

### Is the Vitacost app free to use?

Yes, the Vitacost app is free to download and use. There are no membership fees required to shop. The app monetizes through the sale of products, and may offer in-app purchases for certain features or content, though the description focuses on free access to shopping and content.

### What kind of products can I buy on Vitacost?

You can shop for nearly 40,000 products across various categories, including vitamins and supplements, food and beverages, beauty and personal care, active lifestyle and fitness products, baby and kids items, household essentials, and pet supplies. They also offer specialty diet products.

### How does shipping work with the Vitacost app?

The app offers fast and free standard shipping on orders of $49 or more. For select brands, free shipping may be available on orders of $25 or more. International shipping is also available to over 150 countries.

## Version history (last 5 releases)

### 7.6.0 — 2026-05-04

• Improved homepage experience
• Corrected bugs and mis alignments for a smoother experience
We need your feedback! Our goal is to provide you the best possible shopping experience on the Vitacost.com app. Please be sure to leave your feedback. We read every single one and act based on your experiences and opinions. If you need urgent help, please contact our customer service center at 1-800-793-2601 or email us at customersupport@vitacost.com

### 7.5.0 — 2026-03-17

• Updated Vitacost/iHerb Brand logos 
• Corrected You Tube Video Issue 
• Implemented Redirects to iHerb 
• Made updates to our international shipping process and experience 
• Minor bug fixes for a smoother experience
We need your feedback! Our goal is to provide you the best possible shopping experience on the Vitacost.com app. Please be sure to leave your feedback. We read every single one and act based on your experiences and opinions. If you need urgent help, please contact our customer service center at 1-800-793-2601 or email us at customersupport@vitacost.com

### 7.4.0 — 2025-09-10

Thanks for using the Vitacost app!
In this version:
• Bug fixes and Performance improvements

We need your feedback! Our goal is to provide you the best possible shopping experience on the https://Vitacost.com app. Please be sure to leave your feedback. We read every single one and act based on your experiences and opinions. If you need urgent help, please contact our customer service center at 1-800-793-2601 or email us at customersupport@vitacost.com

### 7.3.0 — 2025-07-22

Thanks for using the Vitacost app!
In this version:
• Bug fixes and Performance improvements
• Fix applied to keep customer signed in when option is selected
• Unable to update address on profile bug fix applied
We need your feedback! Our goal is to provide you the best possible shopping experience on the http://Vitacost.com  app. Please be sure to leave your feedback. We read every single one and act based on your experiences and opinions. If you need urgent help, please contact our customer service center at 1-800-793-2601 or email us at customersupport@vitacost.com

### 7.2.0 — 2025-06-26

Thanks for using the Vitacost app!
In this version:
• Bug fixes and Performance enhancements
We need your feedback! Our goal is to provide you the best possible shopping experience on the http://Vitacost.com  app. Please be sure to leave your feedback. We read every single one and act based on your experiences and opinions. If you need urgent help, please contact our customer service center at 1-800-793-2601 or email us at customersupport@vitacost.com

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-01.*