# Vitality Bowls — user reviews > 122 indexed App Store user reviews of Vitality Bowls by VITALITY BOWLS, rated 4.61/5 from 3,356 ratings. - Source: https://appshunter.io/ios/app/vitality-bowls/id947115551/reviews - App overview in markdown: https://appshunter.io/ios/app/vitality-bowls/id947115551.md - Rating breakdown: 5★ 2,476 · 4★ 183 · 3★ 62 · 2★ 47 · 1★ 192 ## What do users think of Vitality Bowls? Overall sentiment: negative **Pros** - 🍴 Delicious and healthy food - 👍 Friendly and helpful staff - 💡 Loyalty program and rewards **Cons** - 🐛 Buggy and unreliable app - ⏱️ Slow and cumbersome ordering process - 💳 Lack of mobile payment options (Apple Pay, Google Pay) **Commonly reported bugs** - App crashes and resets orders - Location detection issues - Payment processing errors **Most requested features** - Save favorite orders and locations - Streamlined checkout process - Integrate mobile payment options ## Newest reviews (10 of 122) ### 2/5 — Tedious *2026-08-14, version 2.1.1* It takes so long to set up an account that I had to reschedule the order twice. It lets you go through the entire process and then tells you that you took too long and need to reschedule but it doesn’t save your information so then you have re-enter it all. If timing is the issue, it could at least save your inputs. It’s wildly inefficient. The two stars are just bc I like the food. ### 2/5 — Good food but hard to order through the app *2025-12-02, version 2.0.9* The app is Ok, but it takes a very large number of inputs to get your order into the system. It needs a feature where remembers your favorite order and your favorite location and you can quickly re-order. Instead, you have to enter about 20 things. And then when your credit card expires, there’s no way to edit your credit card just to include the new expiration date. It said you have to delete the card and reenter everything all over again. The app needs to think more like a user and make our life easier. That’s why we use an app. I love the food, but the app could be better. ### 4/5 — Apple Pay *2025-07-05, version 2.0.5* Please add Apple Pay as a payment option ### 2/5 — They need Apple Pay *2025-04-13, version 2.0.5* Apple Pay and more payment options would be preferred ### 1/5 — Avoid Vitality Bowls: they mine your data! *2024-12-13, version 2.0.4* Vitality Bowls doesn’t let you place an order on their app or website unless you create an account with them. But to create an account, they require that you give them personal information that is irrelevant to fulfilling an order, including your birthday and phone number. And they require that you agree to their privacy policy, which acknowledges that they mine and share your personal information. Until Vitality Bowls provides an option for ordering WITHOUT having to create an account (like a basic “guest” checkout option), I strongly recommend you avoid them. Vitality Bowls: please fix this now! You are losing privacy-conscious customers by not allowing people to place an order without creating an account. ### 2/5 — App needs improvement *2024-11-28, version 2.0.4* The review is based on its app. They need better app to match with their food quality. Very buggy and inconvenient for users to use ### 5/5 — Danville *2024-11-12, version 2.0.3* Danville Vitality Bowls is the BEST! Customer service is sooo friendly! ### 5/5 — Fabulous bowls *2024-11-12, version 2.0.3* Really excellent fresh fruit & açaí! Love this before or after a workout ### 5/5 — The Best Restaurant *2024-10-11, version 2.0.3* Great Service and the food is the best!! ### 5/5 — Happiness *2024-09-26, version 2.0.3* Their food is fresh and amazing! I am thriving on their acai bowls. ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible app *2026-07-14, version 2.1.1* So many bugs and no support whatsoever. Can’t even contact them ### 1/5 — Never works *2026-05-15, version 2.0.9* When it does work, it’s really great because I can order ahead and pick it up. On my way home from work. But it never works. It’s like once every 20 times it will take the order. Usually you get through your whole order you’re ready to place it and then it says it’s unable to verify your bank details which makes no sense. ### 1/5 — Frustrating App *2026-01-17, version 2.0.9* I go to Vitality Bowls maybe every three weeks or so and every time I have to log into my app. It doesn’t remember me and then it doesn’t remember my password or save it. Therefore, I always have to take so much time to click on the “forget password“ and then wait. The frustration and the long time it takes to get on, always causes me to buy without being able to log into the loyalty. ### 1/5 — Bad UI *2025-12-03, version 2.0.9* The food is fine but the app not offering Apple Pay and not giving you an easy way to check out as a guest is clunky and cumbersome. Also the website’s online ordering page was not working. Not a great user experience. ### 1/5 — App experience is horrible *2025-10-28, version 2.0.7* On boarding to their app is a major barrier to entry. First off they require an account to be able to make a purchase. Also, the app does not allow Apple Pay. To enable payment through the app you have to add a credit card or a debit card. Then to add your card to the app, you have to physically type in all the numbers the app does not take advantage of any of the electronic credit card mechanisms. Wesley to type in your address you still have to scroll all the way down to pick United States out of the entire list of countries. It doesn’t automatically pre-selected for you. This user experience team should be fired. ### 1/5 — Apple Pay or G pay *2025-09-01, version 2.0.7* expecting someone to add there credit card details inside app is 2020 and leads to privacy or credit card leak. Include direct Apple Pay or G-pay support in app. ### 1/5 — ‼️APP IS 100% HORRIBLE‼️ *2025-07-29, version 2.0.5* 1st YOU DEMAND ALL OUR PERSONAL INFORMATION THEN THE WORTHLESS APP DOESNT EVEN WORK!!!??? THIS APP IS A TOTAL DISASTER !!! I HAVE LOST $ BECAUSE OF THIS‼️FIRE THE RESPONSIBLE INDIVIDUALS ‼️‼️ ### 1/5 — No Apple Pay *2025-03-19, version 2.0.5* No Apple Pay, credit card clumsy. ### 1/5 — Crashes often during checkout *2025-01-16, version 2.0.4* The app will often crash during checkout, and the order is not saved so I have to start over. I have decided to go somewhere else whenever this happens ### 1/5 — No Apple Pay? Really? *2024-12-30, version 2.0.4* Incompatible with iPhones. Am I seriously supposed to enter my credit card info each and every time I order? Why no Apple Pay? This app doesn’t even allow me to save my login credentials so I have to reset it each time with “forgot my password” if I want to earn points. Please get with the times and update your app. Makes me not want to do business with this company. Do you ever read your app reviews. Customers have been complaint about you for years. Great food but TERRIBLE app. ## Most praised reviews (10 highest-rated) ### 5/5 — Great food and service *2026-06-11, version 2.0.9* Really enjoyed finding Vitality bowls and now it’s my new favorite spot for a healthy, tasty meal! ### 5/5 — 5 Stars *2026-05-14, version 2.0.9* One of my favorite spots for something either refreshing or looking for a highly nutritious meal. Staff are extremely welcoming and I’ve become a regular ever since. ### 5/5 — Heaven in a bowl *2026-04-25, version 2.0.9* Great Food and wonderful service ### 5/5 — Best meal!Love the Nutty Bowl *2025-12-04, version 2.0.9* Bowl as meal and desert is so good and so good for you and we almost always get a sandwich or salad for the odd one that wants savory. I always order for entire fam if anyone is sick or just because. ### 5/5 — Great *2025-10-25, version 2.0.7* Great stuff ### 5/5 — Lubbock vitality *2025-09-19, version 2.0.7* Molly is awesome!!! ### 5/5 — So good! *2025-08-30, version 2.0.7* Delicious! So many great options, lots to choose from! ### 5/5 — Easy App *2025-07-06, version 2.0.5* Easy to use and quick to get order in, save favorites, thank you! ### 5/5 — Great Food and Service *2025-03-21, version 2.0.5* Wonderful place! You can order with a person or on the screen. Friendly staff and clean establishment. ### 5/5 — Excellent! *2024-12-10, version 2.0.4* I love it! Every order has been fresh and delicious. My body craves this great nutrition while I’m out and about! Thanks for providing this food option in the Mansfield community! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*