# Vitality Extracts — user reviews > 118 indexed App Store user reviews of Vitality Extracts by Vitality Extracts LLC, rated 4.90/5 from 4,797 ratings. - Source: https://appshunter.io/ios/app/vitality-extracts/id1473529613/reviews - App overview in markdown: https://appshunter.io/ios/app/vitality-extracts/id1473529613.md - Rating breakdown: 5★ 4,361 · 4★ 315 · 3★ 71 · 2★ 15 · 1★ 35 ## What do users think of Vitality Extracts? Overall sentiment: positive **Pros** - 🚀 Fast shipping - 👍 High-quality products - 💡 Helpful for pain relief - 👍 Effective for hair and skin - 👍 Affordable with discounts **Cons** - 🐛 Issues with discount codes - 🐛 Shipping costs too high - 🐛 App issues with payment and checkout **Commonly reported bugs** - Discount codes not working as expected - Checkout process problems on the app **Most requested features** - Easier way to apply discounts - Improved customer service responsiveness ## Newest reviews (16 of 118) ### 5/5 — Frankincense *2025-10-14, version 6.4* I love my frankincense it helps so much with my pain ### 5/5 — Love these essential oils! *2025-10-14, version 6.4* Love these essential oils! Fast delivery every time I order! ### 5/5 — Fantastic Products *2025-10-11, version 6.4* I love these products. Especially Sweet Dreams. I put this right under my nose and on both wrist. I sleep through the night. Great stuff! Customer Service dept is super. ### 5/5 — Billie Joe *2025-08-19, version 6.2* The product is wonderful! ### 5/5 — For neuropathy *2025-08-15, version 6.2* Use frankincense oil or aches and pains oil mixed in with the frankincense balm and message in circular motion directly on areas needing relief! ### 5/5 — Shipping from Utah to Arizona is horrible and DISAPPOINTING *2025-07-05, version 6.1* I like the product but waiting 12 to 15 days to receive a balm essential product that shouldn’t be in the hot sun summer sun melting away…shipping to Arizona from Utah. I’m very disappointed. I hope you can expedite it better or I will not be ordering the stuff from you again when the balm gets hot it gets gritty and doesn’t work as well. It’s not comfortable using .sincerely Tamara. ### 5/5 — pain relief *2025-06-12, version 6.1* I've been using Frankincense oil for several months and enjoy its pain relief benefits. Recently I've used on my 98 year old mom's legs. What relief it has given her! An added benefit of smoother skin. ### 4/5 — Oils *2025-05-29, version 6* I love the oils, but really think the app needs some work. I think being able to choose your font size in the app would be a great asset. ### 5/5 — Just gave it a try. Good decision! *2025-04-07, version 5.9* I had tried the Frankencense oil for the neuralgia in my feet. It helped some but not as well as the NSAID. However sometimes the substrate can make a difference in absorption for me. I tried the Frankencense Balm and it calmed the burning sensation and decreased the discomfort from occasional gout in my great toe. I have recommended it to others. I am using the Helichrysum Balm on scars on the lower anterior portion of my calves. It has decreased the sensitivity but I am documenting any changes in appearance over time before I can say whether it has made any permanent change. These balms are both well worth trying. ### 5/5 — Amazing benefit *2025-03-28, version 5.9* My husband suffers from leg cramps after he has been on his legs for awhile. One night he was up with some really bad cramps And his normal routine (salt under his tongue) was not working. I asked him to try one of my rollerballs. He was overly skeptical, but willing to try Anything! I had aches and pains in my hand, so I gave it to him to try, and within less than five minutes, the cramp was gone and did not return that night. He didn’t quite believe it so a few nights later we went through the same thing. He became a little more accepting to the thought after the oils worked that night as well. Now he uses the oils every night before he goes to bed and has been cramp FREE since he started using the oils. Now he is the one making sure we always have the correct oils on hand. ### 5/5 — Frankincense *2025-03-27, version 5.8* This oil has really helped with neck, shoulder pain, I use it first thing in morning & last thing at night before crawling into bed ### 5/5 — Vitality Oils *2025-03-15, version 5.8* Iam so excited to have pain relief w/my chronic nerve pain day and night using the aches and pains, Thank you! ### 5/5 — Hair envy *2025-03-12, version 5.8* I ordered this product, but honestly didn’t expect much. I noticed my hair had the appearance of more thickness and my daughter said she saw a little new hair growth. I haven’t used it very long. I will update as I use it longer. ### 5/5 — Frankincense for healing *2025-03-12, version 5.8* I tried vitality extracts “Frankincense “ to see if it helped with pain I was experiencing in my knee, it worked! My little dog also had some really dry skin around his neck, I also tried this on him. After the 2nd application his dry skin was gone. Amazing stuff! ### 5/5 — Relieves Pain Fast *2025-03-11, version 5.8* The best oils, use frankincense & helichrysum on my arthritis in my hands & knees. Starts relieving my pain immediately! ### 5/5 — The balms are the best! *2025-03-11, version 5.8* I have bought your Skin Envy balm, your Frankincense balm, and your Lemon balm. I love them as they are great and get right to taking care of my skin. No complaints here-all great products! ## Most critical reviews (10 lowest-rated) ### 1/5 — Price Discrepancy *2025-10-28, version 6.4* a 30 ml skin envy oil is advertised for $36 plus shipping. Another ad said “ download the app and get 81% off on your first order. I downloaded the app add item to cart went to check out and guess what was the final price at checkout? $36 lol ! What did my discount go ? lol ### 1/5 — Discount *2025-03-31, version 5.9* Am never able to use the discount, always said not available,have never been emailed a discount. This time will be my last time. Shipping is to much. Product work okay , but feel like I am being lied too, not a honest company, hard to contact , as soon as I figure how to leave a review. I will state this . ### 1/5 — The worst customer service *2024-11-07, version 5.2* The oils are good quality. This company however does not provide quality customer service. They do not have empathy. They acted like the issue I had was no big deal and they really didn’t care they overcharged me on shipping and I had to argue with two people to finally get them to understand that I paid twice For shipping they’re dishonest and they are willing to lose a customer who has spent hundreds of dollars over $20If that. There are other companies that have a good oils and will treat you like a person Please steer clear from this company ### 1/5 — Phoney baloney *2024-09-10, version 4.9* No place provided to add discount code!! Boo hiss. Shame on you. ### 1/5 — Ripped Off *2024-08-20, version 4.6* I got an email saying I could receive a free bottle of Skin Envy. I was thinking about trying it, so I thought this was a good opportunity. I was given a code to apply the free status. I have to choose my method of payment and was never give. The opportunity to enter the code. I have purchased a lot of vitality oils and I’ve always been more than satisfied, but this does not feel good! ### 1/5 — System issue *2024-08-14, version 4.6* The auat dis not ask for coupons and it process my order die dull price ### 1/5 — App trouble *2024-06-21, version 4.3* When adding my payment method it will take the card number and date, it will not continue to the code, therefore I cannot enter my payment and continue to submit. Very disappointed because I wanted to take advantage of the items on sale. ### 2/5 — Discount *2026-01-25, version 6.8* What happened to my $30 discount for downloading the Vitality app. ### 2/5 — App discounts *2025-10-24, version 6.4* Would love to try the product but when I downloaded the app on my iPad, it refused to give me the discount because it wasn’t on my phone. They want me to download the app on my iPad but I can’t get the discount on my iPad. Thanks but no thanks. Deleted my order and the app. Thanks for nothing. ### 2/5 — Problem ordering *2023-09-04* Tried ordering last week but recording kept saying was closed. I was trying to order during hours since I needed help with using my gift coupon Well couldn’t find it so paid regular price. Can never get help with ordering!!! I hope this is corrected when I order again. Suzanne Cristi ## Most praised reviews (10 highest-rated) ### 5/5 — Arnica Oil *2026-07-14, version 7.4* I absolutely can not get enough arnica oil for my 73 yr old achy shoulders and lower back pain. I’ve used smelly products from the drugstores for years but they don’t touch the pain like arnica oil. Try it and you’ll feel so much better! ### 5/5 — Love the product! *2025-10-27, version 6.4* I downloaded the app but did not get my $30 offer off on my first order as promised. We do love the products though! ### 5/5 — Love Vitality *2025-10-27, version 6.4* Products are wonderful. ### 5/5 — Essential Oils *2025-10-23, version 6.4* I haven’t received my order yet…but the ordering process was really easy using the website!! ### 5/5 — Great products *2025-10-18, version 6.4* Skin Envy ### 5/5 — Frankincense really works *2025-10-18, version 6.4* A friend suggested the Frankincense roll on for pain, despite being skeptical I tried it and was very surprised at how well it works. ### 5/5 — Vitality Extracts essential oils & jewelry *2025-10-17, version 6.4* I LOVE VITALITY EXTRACTS ESSENTIAL OILS BECAUSE THEY ARE PURE AND THEY WORK. The pain I have is debilitating and using Frankincense has really lessened the pain in my neck. Skin Envy is really helpful for the deep lines around my mouth. ### 5/5 — Best company ever! *2025-10-17, version 6.4* I love the roll-ons from this company. They also send fantastic coupons with each order. ### 5/5 — Wonderful *2025-10-16, version 6.4* Love every item I’ve purchased, worth every penny! ### 5/5 — Coupons *2025-10-15, version 6.4* Love this store! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*