# Vitality One — user reviews > 35 indexed App Store user reviews of Vitality One by Destiny Mgt Co, rated 4.30/5 from 745 ratings. - Source: https://appshunter.io/ios/app/vitality-one/id1475550816/reviews - App overview in markdown: https://appshunter.io/ios/app/vitality-one/id1475550816.md - Rating breakdown: 5★ 530 · 4★ 74 · 3★ 38 · 2★ 24 · 1★ 79 ## Newest reviews (12 of 35) ### 2/5 — Laggy & slow *2023-09-15* This app is so painful to use and takes forever to load/recognize changes. I’ve been using it for a few years to get the rewards from my company, but I feel like the developers could put at least a little bit of effort into making the UI less painful. ### 2/5 — Bugs, lags and freezes *2023-04-22* This app is cool… when it works. It doesn’t open on the first attempt… ever. Click, the icon, app freezes, close app, click the icon and… it opens but not always to the updated content. Often the content doesn’t load at all and error messages appear. The concept is great, but the app functions need work. I find using it frustrating. ### 1/5 — Just a waste of time *2022-08-15* This app causes me more stress and frustration than anything. It does not accurately sync my activity from Apple Watch, thus I end up not getting credit for my efforts. Also, it is way too time consuming as it must be nursed several times daily. It wouldn’t be so bad if my company didn’t use it to award my coworkers and I discounts on health insurance and gym membership, but they do. The reliability of this app is problematic at best and useless normally. ### 2/5 — Seems preoccupied with Covid *2022-03-27* I am triple vaccinated but it only accepts my vaccinated input if I did it this year. Seems hyper and obsessed with masking and all that stuff. I’m disappointed so far. ### 2/5 — COVID-19 *2022-01-05, version 1.24* Not giving any points for COVID-19 shots in 2021 ### 2/5 — Activity tracking *2021-12-06* It seems the only activity o can track is walking with my work cell. Is that correct? I intentionally do not carry my work cell on walks or to the gym. ### 1/5 — Get rid of BMI *2021-10-18, version 1.22* Please update your “science”. ### 1/5 — Many technical issues *2021-06-27* There are many technical issues with this app. Data could not be synced from Health app on iphone to Vitality One from time to time. It could happen multiple times in a week. ### 1/5 — Unreliable and Not Functional *2021-06-13, version 1.17* Consistently, this app does not work as it should. It doesn’t recognize when I meet my step and heart rate goal. It’s a pain to use. ### 1/5 — If you can’t sync to Garmin what’s the point? *2021-05-26* First I could register because they didn’t have my company email in their database, their “Vitality Age” doesn’t allow for corrections if you made a mistake on data entry, and now their software will not sync to Garmin connect. Garmin is the gold standard for fitness tracking, bike computers etc. I only did this to get a discount on my Health insurance and if I can’t get credit for exercise I’m doing it defeats the purpose. ### 1/5 — App Won’t Sync *2021-02-25* I downloaded this app as a part of our company initiative. I continually have issues with it syncing to my health app. It has to be opened and closed multiple times for it to update and there are several past days it didn’t catch the data at all. ### 1/5 — Does not sync *2021-02-09* Often does not sync with Apple health app. I continue to lose out on credits because it will not sync steps. I have deleted & reinstalled, rebooted, refreshed multiple times - every single day - to try to get my steps updated. So frustrating. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not working correctly *2025-04-17* For the past four weeks, I’ve tried to load a weekly goal and it’s saying that it’s down and not working ### 1/5 — Doesn’t work *2025-03-26* The app will often not open. If it does it will get stuck and have to be killed and restarted. The weekly goals are Unavailable and the lifestyle goals are unavailable. Not worth the time. ### 1/5 — App is garbage *2024-10-29* This app never opens the first I open it. I have to close and reopen for it to start. Main screen is buggy and takes forever to refresh. If my work wasn't demand I use this it would be deleted from my phone. ### 1/5 — Terrible app. Forced to use it for work *2024-10-21* So glitchy, so slow. The gift cards options always say “oops” and I never get the gift cards after winning them. My wheel balance of 2300 pts just erased and reset to 0 after taking the support desk’s advice of logging out and back in. Just terrible! Don’t download this and don’t choose it for your company wellness app! ### 1/5 — Was this app created for a high school project? *2024-10-01* This app simply doesn’t work correctly ever! It will not launch at first and takes two tries to open it. Earned coins disappear, app freezes and it’s so slow! I keep hoping something will improve but it keeps getting worse! The “support” takes days to respond to concerns and then just blames the phone. No resolution is ever provided. ### 1/5 — Bad App *2024-05-27* The app looks good. But does not function well at all. Constantly have to restart app. You have to enter data multiple times to get it to work. Not a great experience. ### 1/5 — I have to reinstall the app very day. *2024-05-11, version 1.43* I have to reinstall the app every day. I get tired of it and I don’t want to do it anymore. ### 1/5 — Complete crap *2023-11-02* This app is the worst. Never load’s correctly the first time. Super slow and laggy. The lifestyle goal’s usually require a third party app to track and then this app doesn’t actually sync with them. It’s a waste of time. ### 1/5 — App never starts & always has server issues *2023-06-23* This might be the worst app I’ve ever had. My company is investing in this to give their employees a way to be engaged in healthy activities and motivation but most people don’t even use it because it’s SO BAD! And the help desk takes days to return a message which is usually not helpful. The app literally never opens on the first attempt and just freezes until it’s shut down and immediately opened again. There are server issues that cause inability to use the app at all at least once a week. This app is supposed to help users lead a healthier lifestyle but just creates stress and frustration! Hope my company discontinues use of this terrible app. ### 1/5 — I have to reinstall the app very day. *2023-02-22, version 1.35* I have to reinstall the app every day. I get tired of it and I don’t want to do it anymore. ## Most praised reviews (10 highest-rated) ### 5/5 — This app is perfect *2024-02-20, version 1.43* A great way to encourage health and safety of the employees! what is there not to love??? ### 5/5 — Vitality One *2020-05-04, version 1.4* Visually stunning, love the weekly goals, wheel Spin and personalization! ### 4/5 — Not user friendly *2022-06-02* This is not an easy to use app. I think the company I work for could have picked something differently or just not bother. It is totally ridiculous with the technology today for this app to be so slow to update steps and sometimes during to update to a new week it never gives you credit for the steps the day before, which make me not get the requirements for the full payment for the watch. It is like it does it on purpose. ### 4/5 — Overall, it’s ok *2021-01-25* I downloaded the app to qualify for a discount on my health insurance. I like the app, however occasionally my workout tracked on my Garmin watch won’t sync to Vitality One and I don’t get credit for a workout that day - there’s no way to manually add a workout that I’m aware of. ### 3/5 — Does not update *2022-11-21* Overall, the app is fine as it records the workouts and such. However ever since downloading the app performance has been degrading with updating the weekly goals to even choosing said goals. I receive push notifications about the goals this week but when I open the app, nothing. Today I opened it and there is nothing about the new goals. It’s still on last weeks information and nothing I do will get it to refresh. It creates a hassle having to now go to the website to do things. Please fix your app update performance as right now it is very broken. I would delete it if it wasn’t needed for the tracking need and just do everything from the web if this is normal performance now. ### 3/5 — Would like option to bank during fall months *2022-11-03* The Ty appt does motivate me to be more active the app does motivate me to be mo the appt ### 3/5 — Hangs often upon load *2022-10-19, version 1.32.1* iPhone 11 Pro Max with IOS 16 ### 3/5 — Never loads on first try *2022-09-26* For whatever reason, when I start the app, it never loads properly. I get a red screen only then, I have to kill the app and restart it. This happens 100% of the time. ### 3/5 — Frustrated with Move Goal *2021-10-28* I believe staying active and eating healthy are very important. I’m getting very frustrated with the move goal increasing even when I don’t attain the goal the prior week and with the goal above five for the week. A goal of seven workouts per week is not motivating nor is it healthy, mentally or physically. ### 2/5 — Used to be good *2024-08-10* This app used to be great back when it worked. It’s so buggy now. It never opens without opening then swiping it closed then opening again. I can’t even select my weekly goal anymore let alone mark anything as completed without closing and opening the app 10 times like I used to. I’m using an iPhone 12 and I’m not the only one I know with these issues. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*