# Viv Home Care — user reviews > 27 indexed App Store user reviews of Viv Home Care by Viv Technologies Inc., rated 3.90/5 from 151 ratings. - Source: https://appshunter.io/ios/app/viv-home-care/id1512709298/reviews - App overview in markdown: https://appshunter.io/ios/app/viv-home-care/id1512709298.md - Rating breakdown: 5★ 99 · 4★ 7 · 3★ 9 · 2★ 6 · 1★ 30 ## Newest reviews (12 of 27) ### 1/5 — Home health *2024-03-11* I don’t like this app it’s always saying you did not sign at which you know you did after your shift ends. It also uses too much data and when you are a few minutes late Rosie starts to call and send texts this is annoying because it calls back to back and sends you all these texts. Sometimes you are unable to clock in and out 🤦🏽‍♀️ I’m so over this app I uninstall and reinstall same thing . ### 1/5 — Crazy making *2023-08-25* I agree with majority of all reviews previous to this one. I am losing pay because it is so unreliable and more than half the time rejects my clock ins and clock outs and management will no longer manually override because I am calling in defective app problems almost every shift. Sucking up a loss of pay because of minutes that aren’t clocked in is no longer acceptable. I am on the verge of changing jobs because of how useless this app is. I do not want to give this review one star but I have to in order to post it. I WANT TO CLEARLY STATE THAT THIS IS A ZERO STAR REVIEW. ### 1/5 — Terrible. *2023-08-03* Missed out on a pay , crashes constantly STILL AFTER UPDATE. ### 1/5 — Horrible app *2023-07-23* Never works. ### 1/5 — Horrible *2023-06-15* Worst app I have ever used. It’s clear that whoever developed this app has never done the job it was designed for . Very little common sense used in design. Constant bugs. ### 1/5 — Has never worked properly! *2023-03-08* Half the time can not clock in or out at clients location. Having to type in the same info over and over. If the screen closes you have restart the whole app and refill the info in Tasks which is super annoying and time consuming. I’ve never been able to submit for time off on the app it never works and I have to call the office. What was the point of adding “running late” button just for them to call and text while your most likely driving?? I don’t talk and drive so I can’t answer it’s just pointless. Can’t see the timesheet. The care plan is glitching half the time. All around disappointment and I’m sure I left something out ### 1/5 — KM *2023-02-15* Have to keep removing and downloading app when app is needed during work hours. ### 1/5 — Too many issues *2022-12-12* This is the most frustrating app, there have been so many issues it has become an almost weekly occurrence. Either it will not load, login, or have my bookings. ### 1/5 — To many issues *2022-09-07* The expense section is not showing up in the app. ### 1/5 — Nurse *2022-07-18* This App is complicated to me and has too many issues especially with location not being able to clock in and out when your actually at a clients home. Charting takes too long unlike other apps. Keep up with your hours because it won’t let you see your timesheet. I’m not a fan of this App. Another thing, if you are 2 min late Rosie the robot will call and it is very annoying because you get a bunch of text and a phone call.. ### 1/5 — Not to reply on *2022-06-27* The charting on this can be somewhat confusing and it asked for multiple duplicate signatures for same day services and timesheets you can not see which is disappointed when you’re used to keeping up with your time and making sure that you are receiving the current time that you’ve spent with A patient client when you can’t see the time sheet so keep up with hours worked ### 1/5 — Mavencare *2022-03-23* This app has to many glitches to the point I have to use the other Mavencare App to clock in and out off ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst app ever! *2026-08-31* The call center is not reliable, you can barely understand what they are saying and they don't even follow up with the office or clients. They pretend to understand what you say but have no clue and aren't professional at all. 0/10 ### 1/5 — Family member *2026-07-05* This app is useless for family members. I know my password but I can never log in. Tried resetting password and try to log in, says they have no account with that user name and password. Just an endless loop of frustration. I have to have the agency email the schedule to me every week. Worthless app. ### 1/5 — Massive downgrade from clearcareonline.com *2026-04-02, version 2026.3.1* 2026-04: After recent "upgrade" it no longer lets me log in from iPad at all, the "progress" wheel just spins forever. Wish I could give ZERO stars. Our caregiver org recently switched from using clearcareonline.com to vivtechnologies.com. I am VERY unhappy with the switch: - vivtechnologies.com website does NOT allow login via browser, you have to use the app. Ridiculous. To add insult to injury the vivtechnologies.com website has a phone number to call if you're having trouble. I called it. Bee-beep-beeeeep, the number is out of service. Thanks for NOTHING viv. :-( - THERE ARE NO MORE CAREGIVER NOTES. This is TERRIBLE! These notes were a key way I was keeping in touch with what's going on day-to-day. I'm complaining LOUDLY to our home care agency and will even consider switching agencies to one that does NOT use VIV. - The app doesn't respect iPad orientation, it's ALWAYS vertical. ### 1/5 — Home health aide *2026-04-01* What is going on that I can’t use Face ID anymore ? I also cannot see the time in my phone in the upper left corner when the app is open since the latest update. Very frustrating when you make changes that make things more difficult. Put the clock back. I’m trying to watch the time to check out with the app open and cannot see the time anymore! ### 1/5 — Horrible app! *2026-03-06* This app is unreliable and frustrating to use. I have to delete and reinstall it every day just to make it work. The task system is also flawed. When new tasks are added by the employer, you must first submit the original tasks and then go back and resubmit the newly added ones, otherwise the app won’t process them. This wastes a lot of time and seriously needs to be fixed. ### 1/5 — Med. Tech *2025-12-10* This app is super frustrating. It is not reliable at all. I have used multiple apps like this due to working in the home health field and this one is by far the worst I have ever used. You would think that since it is being used for large home health companies, that they would do their best to make it as user friendly as possible. The signature section does not open until after my shift is over, but I need the signatures to clock out or I don’t get paid. I am starting to believe that the location is not accurate either, bc I have now been receiving texts from my office stating that we are not “ on location” when clocking in or out, but the clients primary care givers, verify that we are on location. So what is going on with that? I know someone can loose their job over something like that.!! ### 1/5 — Massive downgrade from clearcareonline.com *2025-07-29* Our caregiver org recently switched from using clearcareonline.com to vivtechnologies.com. I am VERY unhappy with the switch: - vivtechnologies.com website does NOT allow login via browser, you have to use the app. Ridiculous. To add insult to injury the vivtechnologies.com website has a phone number to call if you're having trouble. I called it. Bee-beep-beeeeep, the number is out of service. Thanks for NOTHING viv. :-( - THERE ARE NO MORE CAREGIVER NOTES. This is TERRIBLE! These notes were a key way I was keeping in touch with what's going on day-to-day. I'm complaining LOUDLY to our home care agency and will even consider switching agencies to one that does NOT use VIV. - The app doesn't respect iPad orientation, it's ALWAYS vertical. ### 1/5 — Awful *2024-10-25* Terrible ap. It doesn’t work on weekends. Doesn’t work after hours. Now not working during normal office hours. Most frustrating. ### 1/5 — Horrible! *2024-08-27* Worst app I’ve ever had the displeasure to work with ! No common sense went in to developing this app ! I don’t need my previous client on the Home Screen once I’m done with them for the day ! Arrows to expand the page very rarely work and going into visits has the wrong client coming up under a different name ! PLEASE HIRE AN ADULT WITH COMMON SENSE TO WORK OUT THE KINKS ON THIS APP !!! I BEG YOU! ### 1/5 — App mala *2024-05-14, version 3.8.0* La app no funciona es pésima súper mala Nunca funciona de forma correcta estoy cansada de esta app ## Most praised reviews (5 highest-rated) ### 5/5 — Awesome app. *2025-07-21* Never had a problem with this app. Enjoy making easy to clock.😊❤️😊 ### 5/5 — Wonderful *2024-02-16* I love this app, it works great, has plenty of information about clients, I can send messages via the app to head office my office nurse or even family, I never really ever have to talk to my bosses or even see them, not to mention you can fill the completed part without having to input everything at once love it ✌🏽 ### 3/5 — Works *2026-02-15* The app is fine but i am just annoyed it doesn’t let me log in with face id anymore! I have to put my passcode in each time. ### 2/5 — Chart? *2026-06-05* Why is the chart option gone now? I can’t see what the last aid did now prior to me being there. ### 2/5 — Horrible *2024-10-18* Doesn’t work half the time when you have no service. Not everyone have WiFi or lets you use it. Also Im either clocking in a bunch of times or it says I’ve clocked out to ask me to clock either back out or back in 10 mins later --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*