# vīv — user reviews

> 26 indexed App Store user reviews of vīv by Distributed Trading Group, LLC, rated 4.20/5 from 57 ratings.

- Source: https://appshunter.io/ios/app/viv/id1198267772/reviews
- App overview in markdown: https://appshunter.io/ios/app/viv/id1198267772.md
- Rating breakdown: 5★ 43 · 4★ 2 · 3★ 1 · 2★ 3 · 1★ 8

## Newest reviews (6 of 26)

### 5/5 — Saved my empty stomach

*2018-06-23, version 1.9.23*

Blesssss this app!! I work nights at a hospital and I always seems to forget my card AND my lunch plus the cafeteria isn’t open on my shift. This app saved my butt tonight at work 🙌🏼

### 5/5 — Very useful and convenient

*2018-04-13, version 1.9.23*

Seems to still have a few bugs but have not had an issue with saving profile, ordering, or paying.

### 5/5 — Way to iOT vending!

*2017-10-27, version 1.3.8*

Awesome! I can buy things, see what's in the machine, all from my desk. Tap, tap and there's my snack! Love this app!!!

### 5/5 — Super cool app!

*2017-09-15, version 1.3.6*

Do you find yourself hungry with no cash?!  Well, you don't have to worry anymore with Viv! Just use the app and pay with ApplePay.  Life is good with Viv.

### 5/5 — Awesome and Convenient!!!

*2017-09-15, version 1.3.6*

Love vīv! Been using it for months and works easily every time. I don't carry money around so it's perfect for me!

### 5/5 — Convenient

*2017-09-15, version 1.3.6*

I love this app! It's so convenient and easy to use. I don't usually carry cash, so this is perfect!

## Most critical reviews (10 lowest-rated)

### 1/5 — DONT WASTE YOUR TIME!

*2019-06-20, version 2.0.75*

THIS APP IS A COMPLETE WASTE OF TIME! IT TOOK MY MONEY AND NOTHING EVER CAME OUT THR MACHINE . WHEN I EMAILED THEM ; THEY JUST EMAILED MY TRANSACTION HISTORY! 👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽

### 1/5 — Order fail

*2018-12-16, version 2.0.19*

There’s only one place near me that uses this app. Ordered lunch using the app but they didn’t check the order so it was useless. Would have been better to call. Not a fault of the app software per se but the service overall doesn’t add value.

### 1/5 — Dumb

*2018-10-19, version 1.9.103*

This is stupid now I have to use an app just to get something out of a vending machine

*Nope haven’t used it. So many people must have complained because the college got rid of it.

### 1/5 — Fails when Bluetooth is disabled

*2018-07-11, version 1.9.23*

But the app doesn’t say anything about Bluetooth. Fix it please. Thanks!

### 1/5 — Doesn’t work

*2018-02-08, version 1.8.5*

The app appears to work for some of my co-workers, however it does not for me. It does not save my profile information, nor my card information. Not convenient when the only way I can get a drink is stand in front of the machine and hand type in my card information EVERY-TIME. As if that wasn’t enough... it doesn’t accept my card 9 times out of 10. I used to be able to come to these machines, swipe my card, get my drink and then leave... now I have to type in my card wait for it to try and run it a couple times... fail... try again and again. Finally I just dig change out of my purse if I have any or just don’t get a drink. 

I have tried to troubleshoot the app... by uninstalling and reinstalling. Resaving my profile and card information. Nothing works... there is no support number to call. So happy I can’t enjoy snack machine refreshments with cash any more...

### 2/5 — Doesn’t work well for kabob palace

*2019-08-14, version 2.0.75*

We got there and they said they never got the order but they did get our $- like how?
This app def does NOT work well for Kabob Palace

### 2/5 — Payment

*2018-10-17, version 1.9.103*

Have been trying to use the app to pay for snacks at my work. Have not figured out how to use it. Even using instructions on here none of it shows up in my app.

### 2/5 — Honestly Missing the Point

*2018-05-31, version 1.9.23*

Any 5 star review seriously looks like a paid review or someone from the Vīv company. “Life is good with vīv.” No one says that? Tried it for the first time and almost considered not making the purchase because of the time it took to set up, install, and make a profile for. The app looks pixelated and like a beta. The purpose of the company sill confuses me. All i see is the removal of the cash slot which turned a 30 second transaction into a 3 minute ordeal. Even processing the payment wasn’t as fast as I hoped.

### 3/5 — Good but didn’t work for the restaurant

*2019-02-14, version 2.0.19*

Nice app but the restaurant didn’t get my order. Got it all cleared up but it kind of defeated the purpose of ordering ahead.

### 4/5 — The Ultimate Snacking convenience

*2017-09-15, version 1.3.6*

Great for snacking on the go or it you never carry cash. Just use the app, grab your snack, and keep it moving.

## Most praised reviews (10 highest-rated)

### 5/5 — Wonderful App

*2021-04-27, version 2.7.0*

This app is so useful! Was able to make purchases without any issues, seamlessly, flawlessly, quickly, and without touching any of the machines! Such a great product and app.

### 5/5 — Seamless and easy

*2021-04-27, version 2.7.0*

This is so cool, I can buy without touching anything. Great idea, great app.

### 5/5 — Great Idea

*2021-04-21, version 2.7.0*

Great App. Very convenient and easy to use.

**Developer response:** Happy to hear that! If you ever have any suggestions, please don't hesitate to contact us (support@vgbnd.co)!

### 5/5 — A fantastic app all around

*2021-04-21, version 2.7.0*

I’ve used VĪV in multiple capacities with great success

### 5/5 — Great app!

*2021-04-21, version 2.7.0*

I can’t say enough good things about VIV.

### 5/5 — Great way to support my local restaurants

*2020-05-19, version 2.1.9*

I have been using this app to order takeout from my local restaurants for the past two weeks and it’s been great. No problems and fast delivery. I was looking at the bad reviews wondering why, and they all seem to be from a while ago. The app has definitely improved.

### 5/5 — Touch less is King!

*2020-05-13, version 2.1.9*

Great tech for the time

### 5/5 — So cool!

*2019-11-04, version 2.0.75*

If you want a magical experience with a vending machine, this is the app for it. Products drop w/out touching the machine! Even better, I can use the same app at the Market we have in the office for self checkout of snacks and lunch. Easy to use

### 5/5 — Awesome!

*2018-10-18, version 1.9.103*

I love to vīv every chance I get!
Now I can even get my office supplies!

### 5/5 — Must download!!

*2018-08-19, version 1.9.23*

The Vīv app is super cool!! Its super convenient and lets you order food from local restaurants so it’s ready to be picked up when you get there... it’s also far more reliable than similar apps out there... I highly recommend trying it out!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-09.*
