# VIVA HEALTH / VIVA MEDICARE — 25 Years of Caring for Alabama

> Manage your health insurance plan, find providers, and view claims. (iPhone/iPad app by VIVA Health.)

- Source: https://appshunter.io/ios/app/viva-health-viva-medicare/id1514401455 (this page in markdown: same URL + `.md`)
- Developer: [VIVA Health](https://appshunter.io/developer/1514401454)
- Category: Medical
- Price: Free
- Rating: 3.70/5 from 16 App Store ratings · 3 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.4 · 37 MB
- Languages: American English
- Released: 2021-04-02
- Data updated: 2026-06-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/viva-health-viva-medicare/id1514401455/reviews.md

## What is VIVA HEALTH / VIVA MEDICARE?

VIVA HEALTH & VIVA MEDICARE are by your side, providing high quality health care coverage and service to our fellow Alabamians. Whether you’re at home or on the go, access your VIVA HEALTH & VIVA MEDICARE insurance plan 24/7. 

As one of the most highly rated plans in Alabama for 10 years, we have an extensive network of doctors and hospitals committed to delivering compassionate care. The Centers for Medicare & Medicaid Services (CMS) awarded Viva Medicare 4 ½ stars based on quality scores and member experiences1. 

Manage your plan:
Search providers and view copays, deductibles, and claim statuses right from your phone or tablet.
•	Online self registration
•	Easy access to your insurance card
•	Find primary care doctors, specialists and health care facilities near you
•	View copays, coinsurance and deductibles
•	See claim statuses

## Key features

- Manage insurance plan 24/7
- Search providers and facilities
- View copays, deductibles, and claims
- Online self-registration
- Access insurance card
- Find primary care doctors and specialists

## Recent user reviews (3 of 3)

All indexed reviews: https://appshunter.io/ios/app/viva-health-viva-medicare/id1514401455/reviews.md

### 1/5 — OTC benefit

*2025-10-24, version 3.1.1*

This app is reported to be the approved way to access OTC benefits. It does nothing like that. It’s almost like they don’t want you to use that end of the year benefit.

### 1/5 — Terrible

*2025-02-27, version 3.1.1*

It doesn’t work, period, and apparently Viva doesn’t know how to fix it.

### 1/5 — DOES NOT WORK

*2022-04-16, version 2.1.2*

Using a brand new Macbook purchased directly from Apple. Downloaded & Opened App when App gave me Security message "This device has been jailbroken and can not be trusted to run this app securely."... Prompted me to click Exit. 
APP is Completely Unusable.

## Frequently asked questions about VIVA HEALTH / VIVA MEDICARE

### What is VIVA HEALTH / VIVA MEDICARE?

VIVA HEALTH / VIVA MEDICARE provides health care coverage and services to residents of Alabama. The app allows users to manage their insurance plans, find healthcare providers, and view claim statuses.

### How does VIVA HEALTH / VIVA MEDICARE compare to other insurance apps?

VIVA HEALTH / VIVA MEDICARE is specifically designed for Alabamians and is recognized as a highly rated plan in the state. It offers features like provider search and claim status viewing directly from your mobile device.

### What information can I find about providers on VIVA HEALTH / VIVA MEDICARE?

You can search for primary care doctors, specialists, and healthcare facilities near you. The app also allows you to view details such as copays, coinsurance, and deductibles associated with providers.

### Is VIVA HEALTH / VIVA MEDICARE available on all devices?

Yes, VIVA HEALTH / VIVA MEDICARE is available for iPhone, iPad, and iPod devices, making it accessible for users across Apple's ecosystem.

### How often is VIVA HEALTH / VIVA MEDICARE updated?

The app was last updated on October 31, 2025, indicating regular maintenance and potential feature additions to improve user experience and functionality.

### What is the user rating for VIVA HEALTH / VIVA MEDICARE?

VIVA HEALTH / VIVA MEDICARE has a rating of 3.7 stars based on 16 ratings, suggesting a generally positive but mixed user reception.

### Does VIVA HEALTH / VIVA MEDICARE have ads?

No, VIVA HEALTH / VIVA MEDICARE does not contain advertisements, providing an uninterrupted experience for users managing their health insurance.

### What is the age rating for VIVA HEALTH / VIVA MEDICARE?

The app has an age rating of 4+, meaning it is suitable for users of all ages and does not contain content inappropriate for children.

## Version history (last 5 releases)

### 3.1.2 — 2025-10-31

Enhancements:
     - Updated formatting to more closely mirror the desktop/tablet experience
     - Plan documents now sorted by year, making them easier to locate
     - Implemented consistent naming conventions for members
     - Better alignment of text and images to reduce scrolling, both vertically and horizontally
 
Fixes:
     - Rectified issues with flex card spending balances
     - Corrected issues with Summary of Benefits download button
     - Remedied sign-in issues following a password change

### 3.1.1 — 2024-09-24

Bug fixes

### 3.1.0 — 2024-09-04

User interface upgrades and bug fixes.

### 3.0.3 — 2024-07-09

Customers now have the ability to view and download their EOB documents onto their device.

### 3.0.2 — 2024-04-11

Phone numbers to contact customer service have been corrected.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*
