# viva.com — user reviews > 28 indexed App Store user reviews of viva.com by VIVA WALLET HOLDINGS - SOFTWARE DEVELOPMENT SA, rated 4.80/5 from 82 ratings. - Source: https://appshunter.io/ios/app/vivacom/id1450362680/reviews - App overview in markdown: https://appshunter.io/ios/app/vivacom/id1450362680.md - Rating breakdown: 5★ 75 · 4★ 2 · 3★ 2 · 2★ 0 · 1★ 3 ## Newest reviews (8 of 28) ### 1/5 — Poor UX *2023-02-28, version 1.41.1* The app has various UX issues. Way too much security for sometimes unnecessary things. ### 1/5 — Logon *2022-09-20, version 1.34.1* Cannot log on via web browser Only by phone ### 1/5 — 😱 *2022-08-03, version 1.34.1* Charge to transfer your own money ABSOLUTE JOKE avoid 😡😡😡😡 ### 1/5 — Waste of time *2022-07-19, version 1.33.0* There's no enough space to contain full phone number ### 1/5 — Rubbish customer service *2022-06-03, version 1.30.0* Cannot log in to my account , password reset doesn’t work ### 1/5 — H ταυτοποίηση με βιντεοκλιση απλά απαράδεκτη *2021-12-27, version 1.25.1* Η ταυτοποίηση με βιντεοκλιση απλά απαράδεκτη όταν όλα είναι συνδεδεμένα με το gov.gr Χίλιες φορές revolut ή Ν26 ### 1/5 — Impossible to even log in *2019-10-06, version 1.2.0* Have tried to set my password many times without success. It tells me I have reset it, but when I log in, copying and pasting the exact password I just set, it tells me log in is invalid. ### 1/5 — Horrible doesn’t even work *2019-07-20, version 1.0.0* The app is terrible couldn’t get past the third step because the buttons are broken ## Most critical reviews (10 lowest-rated) ### 1/5 — Annoying overlay *2025-07-11, version 1.71.0* You now have to start the app twice, cause an imposed banner will not go away unless you close the app. Great idea! ### 1/5 — Can’t log in since re installed the app *2024-10-20, version 1.60.0* Verification and log in has stopped on app , viva wallet team fix ASAP ### 1/5 — THE WORST COMPANY EVER *2024-10-18, version 1.60.0* They take way too long to do account verification, even though I submitted all the documents requested, they keep rejecting without giving any explanation. Reached out to the customer service, they're not very helpful either. NOT RECOMMENDED AT ALL. Viva.com is a JOKE ### 1/5 — THE WORSE bank ever! *2024-09-05, version 1.59.1* This is the worst bank on this planet! Don’t waste your time and go elsewhere. They can’t fix simple issues… I asked for the IBAN to be activated and was told that there needs to be money on my account (there was) and that’s why the request was rejected several times and of course they’re unable to help…don’t keep your money here, better go to Eurobank so elsewhere ### 1/5 — You need to be a registered business *2024-07-12, version 1.58.0* What they don’t make crystal clear on the download and signup pages is to use this service you need to be a fully registered business, ie you can’t just be a hobbyist making and selling stuff below the threshold of needing to register with HMRC in order to use this service. So you enter all your personal details, and only after you’ve done that discover it’s useless to you, and have to then jump through the hoops of getting them to delete your personal details. ### 1/5 — Viva is a big scam and stealing from their customers *2024-04-02, version 1.55* Viva Wallet are stealing money from their customers as I was with them, had my own money in my own account, and they refuse to give me back because my company was dissolved although the money I had in my account was way too much before the company dissolved, and I try to contact them and make complain more than doesn’t times but I refuse to give me back the money so they are stealing money in daylight, from everybody never use them again ### 1/5 — App no longer works *2023-12-29, version 1.52.1* Just blinking login button now, n Can’t login, can’t do anything uninstall and reinstall does not fix it ### 1/5 — Not the best *2023-11-16, version 1.51.0* You will need to be a mathematician when transfers from your account as it doesn’t deduct 80p for you and will keep denying your transfer until you manually subtract 80p from your transfer total for the fee. The App Store says 0 fees and this is not true it’s one of the most expensive card machines to have instead use lowpay. ### 1/5 — 80p charge to transfer money. *2023-10-22, version 1.50.0* Don’t like having to pay viva wallet .80p every time I want to transfer my money to my bank account. This is why I don’t use this payment system very often. ### 1/5 — Horrible app *2023-08-01, version 1.48.2* Doesn’t show realistic data ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent service *2024-04-02, version 1.55* Very easy and efficient ### 5/5 — 💥 *2023-09-05, version 1.48.2* ⭐️⭐️⭐️⭐️⭐️ ### 5/5 — International banking *2023-05-03, version 1.44.1* Could do with easy to follow instructions when using international banking numbers. ### 5/5 — Amazon *2023-02-16, version 1.41.1* Absolutely love Viva wallet highly recommended ### 5/5 — Fantastic *2021-07-07, version 1.21.0* Seamless and easy to use ### 5/5 — Very happy *2021-01-17, version 1.17.0* After endless problems with other providers I came across vivawallet. It’s been seamless and stress free with Pos and online. Selling cbd products has been made nice and easy alongside my cryotherapy and floatation business. ### 5/5 — Mr laidi *2020-12-16, version 1.16.0* Great service Very happy ### 5/5 — Very happy *2020-08-31, version 1.13.0* It’s a good solid service. Haven’t had any problems to date and I’m happy with the service they offer. Would recommend. ### 5/5 — Loving that I can see my Sale transactions in real-time! *2020-02-24, version 1.6.0* very happy with this update! ### 2/5 — Transfer *2023-09-23, version 1.49.0* Excellent and swift service. Better than most Banks in terms of Transfer of money only. However the customer service for credit card machine replacement or charger lead replacement are ABSOLUTELY USELESS & INCOMPETENT and don’t have any idea or Authority to replace FAULTY CREDIT CARD HAND SET or even the charger lead. Been in contact for last 10 days but no replacement of credit card machine . Never known a company who don’t care or look after their customers. Seriously thinking of moving of a new supplier. SERIOUSLY USELESS AFTERCARE SERVICE. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-29.*