# Vive Precision — user reviews > 30 indexed App Store user reviews of Vive Precision by Vive Health, rated 2.62/5 from 21 ratings. - Source: https://appshunter.io/ios/app/vive-precision/id1472469580/reviews - App overview in markdown: https://appshunter.io/ios/app/vive-precision/id1472469580.md - Rating breakdown: 5★ 5 · 4★ 3 · 3★ 2 · 2★ 1 · 1★ 10 ## Newest reviews (10 of 30) ### 1/5 — Year later… *2023-12-09* I’ve had my scale for several years now I’ve tried to pair it over the years and I still can’t get it to pair. It’s the only reason why I bought it so the scale collects dust because the app won’t connect. ### 1/5 — Waste of money *2023-03-28, version 1.5.3* The app could not detect the scale after multiple attempts. Returning the scale. ### 1/5 — Don’t waste your time *2023-02-05* It will broke your sanity. In fact, the name should be revisited. Instead of Vive should be Deceive! Doesn’t detect the machine. Only good for space occupying mass in my phone soon to be deleted. Shame for making updates or fixing bugs! **Developer response:** Hello! Thanks for your honest feedback, we will let our team know so we can improve and help you with the issue, remember you can contact us at service@vivehealth.com for further assistance. -Vive Health-. ### 1/5 — Doesn’t work with iOS 16.2 *2023-01-03, version 1.5.1* Doesn’t work with iOS 16.2 as of Jan 2 2023 ### 1/5 — No funciona el app *2022-11-11, version 1.4.9* No funciona el app por eso compre esta báscula en Amazon y no funciona ### 1/5 — Still doesn’t work. *2022-03-10, version 1.4.5* Bought a bariatric scale 09/23/2021 and this app still won’t connect to the scale. I’ve been in contact with their support numerous times and they promised it’d be fixed. Here we are 6 months later and it still doesn’t work. Avoid this company like the plague. ### 1/5 — Used to work. No longer does. *2021-02-27, version 1.2.26* App worked fine initially, a few months ago. Today it stopped working, giving me a ‘JSON error. Uninstalled, reinstalled, no luck. ### 1/5 — Garbage *2021-02-27* I got this scale a few months ago. It worked fine, until 3 days ago. Now the software won’t load and is useless. I rechecked to make sure updates were done and they were. I paid extra for this scale for the info it provided. Now it’s just garbage. Only 58 days into using it! **Developer response:** Hello! Thanks for your honest feedback, we are here to help you, you can reach us at service@vivehealth.com so we can improve and help you Live Better! -Vive Health-. ### 1/5 — JSON Could Not Be Serialized Error *2021-02-26* App is completely usesless. Cannot get past login screen due to JSON error. The whole reason I bought their pulse Oximeter was the promise of being able to sync data and history with iPhone. Will not be purchasing anything from this company again. **Developer response:** Hello! Thanks for your honest feedback, we will let our team know so we can improve and help you with the issue, remember you can contact us at service@vivehealth.com for further assistance. -Vive Health- ### 1/5 — Can not select the scale to set up the app *2020-10-15, version 1.1.9* No matter how many times I have touched the scale, it doesn’t go to the next step so I can set up the scale! ## Most critical reviews (10 lowest-rated) ### 1/5 — Body fat scale *2025-01-27* The scale and app do not work. It supposedly is suppose to measure body fat and blood pressure and I can’t even get an accurate weight. It’s a waste of money. ### 1/5 — Health integration BLOWS *2025-01-21* Attempting to connect to the Health app crashes the app to black screen with no escape but force quit the app and restart. Also, the Home Screen will not stay the way you set it, always reverts back to everything. Will likely return thermometer for these reasons. ### 1/5 — Horrible *2024-10-10* Barely works, clunky and frustrating. ### 1/5 — Very Disappointed WITH the VIVE APP *2024-05-30* My 78 year old mom got a Vive BP machine a couple weeks ago from her doctor. I downloaded the app and everything is fine. So I was impressed how it works (BP machine) and bought the compact version and repeated the same process but the app is very glitchy and cannot sustain any setting. Does not sync with Apple health so I have to manually input my BP reading. Vive Home Screen fails to sustain my setting of ONLY BP & Apple health and keeps reverting back to all the other categories. Uninstalled & reinstalled and now the APPLE HEALTH is failing to stay set in the VIVE HOME SCREEN!! I really can throw this device in the garbage and delete the app. I can go back to my OMROM BP MACHINE at least I know what I’m getting. No stars for this!! **Developer response:** We sincerely apologize for your experience with the app and the blood pressure monitor. Our customer service line is always available for you to contact and receive assistance. Additionally, we will address the app glitches you mentioned to ensure we consistently offer the best services and products. -The Vive Health Team ### 1/5 — Disappointed *2024-05-22* The scale absolutely won't connect to the app. Touching certain things in the app crash it and Apple health integration does not work. I'll be returning the scale ASAP. **Developer response:** Thank you for bringing this to our attention. We apologize for the inconvenience you experienced while trying to connect the scale to the app. Our team is currently working on resolving this bug issue. On the other hand, please ensure you are standing on the scale while attempting to connect it to the app. If the problem persists, feel free to contact our customer service line for further assistance. -The Vive Health Team ### 1/5 — Doesn’t sync to Apple Health *2024-04-17* Vive Precision does not sync to Apple health at all. This is basic functionality for a digital scale nowadays. I would avoid buying the scale until they add this basic feature. **Developer response:** Thank you for your feedback. Currently, our applications do not feature integration with any other applications available in the market. -The Vive Health Team ### 1/5 — Year later… *2024-03-08* I’ve had my scale for several years now I’ve tried to pair it over the years and I still can’t get it to pair. It’s the only reason why I bought it so the scale collects dust because the app won’t connect. Was told it was fixed but nope. **Developer response:** Thank you for bringing the connectivity issue to our attention. We have addressed and resolved the problem. Kindly attempt to pair the device again. Your feedback is valuable to us, and we remain open to any further comments or suggestions you may have.-The Vive Health Team ### 1/5 — Why *2024-02-12* Why, why, why do you have to log in every…single….time….you weigh yourself. Such a pain in the backside. **Developer response:** Thank you for your feedback. We will implement your suggestions in the upcoming version. Kindly ensure that you regularly update the application to avail yourself of the latest enhancements and added features.-The Vive Health Team ### 1/5 — Needs work *2024-01-15* Th app doesn’t sync BP data to Apple Health. Every time I open the app I’m logged out and have to log back in. I have to constantly reconnect the BP (Bluetooth) device to the app and it takes at least several tries to sync the data from the device to the app after I’ve taken my BP. **Developer response:** Thank you for your feedback. We appreciate your input, and we are committed to addressing the mentioned issue in the upcoming version of our application. We kindly encourage you to consistently update the application to access the latest enhancements and added features.-The Vive Health Team ### 1/5 — Doesn’t sync data to Apple Health *2024-01-09* This app isn’t syncing my blood pressure information to Apple Helath nor is it saving it in the app itself for analysis. ## Most praised reviews (10 highest-rated) ### 5/5 — Vive Precision *2023-10-29* I'm extremely impressed with how easy and convenient it is to take my blood pressure and track my numbers with it being monitored by my doctors 24 7... **Developer response:** Thanks for your kind words! We're glad our product makes checking your blood pressure easy, with 24/7 support from your doctors. Feel free to share any thoughts or ideas. Appreciate your support!-The Vive Health Team ### 5/5 — Works great! *2021-08-25* I love using my blood pressure monitor/scale. The readings appear automatically with clear graphs and stats. It has really helped me get my high blood pressure under control as well as track my weight loss. Would definitely recommend to anyone. **Developer response:** Hello, Thank you so much for your glowing feedback. We are so glad to hear that our products and app are doing you so well. Please feel free to contact us if you need any further assistance at 1-800-487-3808. Thanks for being a Vive Health Customer. -Vive Health- ### 5/5 — Incredibly easy *2021-04-01* Great for tracking my data **Developer response:** Hello, Thank you so much for your glowing feedback. We are so glad to hear that our app is doing you so well. Please feel free to contact us if you need any further assistance at 1-800-487-3808. Thanks for being a Vive Health Customer. -Vive Health- ### 5/5 — Great app! *2020-07-25* Incredibly easy to use, easy on the eyes, and keeps track of everything you need it to. **Developer response:** Hello, Thank you so much for your glowing feedback. We are so glad to hear that our app is doing you so well. Please feel free to contact us if you need any further assistance at 1-800-487-3808. Thanks for being a Vive Health Customer. -Vive Health- ### 4/5 — Reminder *2022-07-03* I love the app because my reading go to my cell and I am able to keep track/show my internal specialist my readings. What makes me mad is under the reminder (notes), as I enter in information and save it, most of it is deleted and when you go back in to reply-enter the information then the time is changed to something different. Each area need to be looked into and fixed. **Developer response:** Hello! Thank you so much for your review, we are happy to know that you have found the app so useful, regarding the issue with the notes, could you please send the details to service@vivehealth.com with pictures or a specific description so we can assist you and escalate if required - Vive Health -. ### 3/5 — Very hard to get blue tooth to work *2024-06-02* Having a hard time getting the blue tooth to work with my phone. As for the blood pressure test it is on the money I have taken the blood pressure device to my doctor office and compare them they say it is very accurate **Developer response:** Thank you for sharing your Bluetooth difficulty with us. We recommend turning it off and then turning it back on before attempting to reconnect. If this does not resolve the issue, please contact our customer service line for further assistance. Regarding the accuracy of the measurement, we appreciate your feedback and hope you can continue using our products. -The Vive Health Team ### 3/5 — Ok *2021-08-15* Wish it would signal when it done **Developer response:** Hello! Thanks for your honest feedback, we will let our product specialist team know so they can improve and help you Live Better! -Vive Health- ### 2/5 — LOTS of potential! *2026-01-16* This app and device (thermometer) seemed like an excellent idea! For some reason, the changes I make to the app list putting the thermometer at the top will not save for me. Also, the history of the thermometer is showing in Celsius while I use the Fahrenheit system my thermometer shows degrees Fahrenheit, but the history and saving shows degrees Celsius. It also seems to take a very long time to connect the device to the app on my phone. I’m using it to take the temperature of my horse, and I am unable to override the height and weight because it thinks I’m taking the temperature of a person. I really hope there is an upgrade to the app soon. ### 2/5 — Customer “ No”. Service *2022-06-10* If you do bug this product make sure you don’t call customer service. They are in another country, second they ask you your question over and over. Third. They will tell you toTo go to the website and look at the Support material and watch a video sad **Developer response:** Hello! Thanks for your honest feedback, our Customer Service department is always doing the best they can to improve and help you live better, we apologize it does not meet your expectation, in any case, you can contact us at service@vivehealth.com so we can further assist you in the best way possible. -Vive Health- ### 2/5 — Uploading *2021-03-12* Device works well and is well constructed. App is unreliable and has limited functionality. **Developer response:** Hello Tom! Thanks for the feedback, we are so happy to know that the device you are using is doing you so well, also, we will improve the App so we can help you Live Better, do not hesitate to contact us for further assistance -Vive Health- --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*