# Vivid Seats \| Buy Tickets — Concerts, Sports & Theater > Marketplace for buying and selling live event tickets. (iPhone/iPad app by Vivid Seats LLC.) - Source: https://appshunter.io/ios/app/vivid-seats-buy-tickets/id963355757 (this page in markdown: same URL + `.md`) - Developer: [Vivid Seats LLC](https://appshunter.io/developer/963355756) - Category: Entertainment, Sports - Price: Free - Rating: 4.70/5 from 398,933 App Store ratings · 911 written reviews indexed - Age rating: 12+ - Requires: iOS 15.1 · 183 MB - Languages: American English - Released: 2015-02-11 - Data updated: 2026-08-30 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/vivid-seats-buy-tickets/id963355757/reviews.md ## What is Vivid Seats | Buy Tickets? Vivid Seats - Empowering every fan to get to the live events that shape their most vivid moments and memories. Looking for the best way to buy and sell mobile tickets? Conveniently buy and sell tickets to top sports, concert, and theater events with the FREE Vivid Seats mobile app. Vivid Seats Rewards: Buying tickets from Vivid Seats will get you to more events. All you have to do is collect stamps, redeem, and repeat Whether you’re in need of seats to must-see games and sporting events, the hottest sold out concerts, or star-studded Broadway shows, you can quickly and easily search the Vivid Seats marketplace to find great tickets for any live event nationwide. Concert tickets now available for Motley Crue, Alanis Morissette, Maroon 5, Garth Brooks, Aventura, Andrea Bocelli, Tame Impala and more! Vivid Seats customers enjoy a 100% Buyer Guarantee and in-house order support available daily by phone. Find your seats with the mobile ticket app of the largest independent ticket marketplace, Vivid Seats. *Terms and Conditions Apply App Features: • Vivid Seats Rewards: Earn toward a reward credit with every ticket purchase. Going to more events with Vivid Seats gets you to more events. • Last minute tickets: Buy tickets for NBA, NFL, MLB, NCAA, and NHL games, right up until game time. We’ll get you there. • Mobile tickets: When your order includes mobile e-tickets (based on venue), you’ll be able to access them directly in the app. Leave the paper at home! • Live events near you: Get recommendations or discover concerts, games, and shows in your area. • Choice: Search for event tickets across the entire marketplace, containing unique inventory you won’t find anywhere else. Resellers may list tickets above or below face value. • Personalization: Get fast access to recently viewed events and your favorites coming to your area. • Interactive seating maps: Tap seating maps to view tickets for specific or similar sections. • Seat View: Get an idea of the view from your section for all major sporting events. • Easy Search: Easy-to-use filters for price, section, row, quantity, ticket type and date range make it simple to find your perfect tickets. • Favorites: Add your "Favorite" events by tapping on the star directly on the event page or searching for your performer. • Music Scan: Quickly populate your favorites list by allowing the app to scan your Spotify account. • Secure sign in and in-app checkout. Buy and sell sports, concert and theater tickets for: Los Angeles (Dodgers, Angels, Rams, Chargers, Lakers, Clippers, Kings, Anaheim Ducks, Hamilton) New York (Mets, Yankees, Jets, Giants, Knicks, Brooklyn Nets, Islanders, Rangers, New Jersey Devils, Broadway, Hamilton) Chicago (Cubs, White Sox, Bulls, Bears, Blackhawks, Hamilton) Houston (Astros, Rockets, Texans) Dallas (Texas Rangers, Cowboys, Mavericks, Stars) Washington, DC (Nationals, Redskins, Wizards, Capitals) Atlanta (Braves, Falcons, Hawks) Denver (Colorado Rockies, Broncos, Nuggets) San Francisco/Bay Area (Giants, 49ers, Golden State Warriors, Oakland A's) Toronto (Blue Jays, Raptors, Maple Leafs) Phoenix (Arizona Diamondbacks, Arizona Cardinals, Phoenix Suns, Coyotes) Boston (Red Sox, New England Patriots, Celtics, Bruins) Seattle (Mariners, Seahawks) Philadelphia (Phillies, Eagles, Sixers, Flyers) Festivals and Concerts (Lollapalooza, Coachella, Pink, Garth Brooks and more!) Find Us Online • Website: VividSeats.com • Facebook (Facebook.com/VividSeats) • Twitter (@VividSeats) • Instagram (Instagram.com/VividSeats) • YouTube (YouTube.com/VividSeats) ## Key features - Vivid Seats Rewards program - Last minute ticket purchases - Mobile e-ticket access - Live events near you - Interactive seating maps - Seat View feature - Music Scan for favorites ## Chart rankings - #58 in Top Free · Entertainment (US App Store) ## What do users think of Vivid Seats | Buy Tickets? Overall sentiment: negative **Pros** - 👍 Easy to use app - 🚀 Streamlined ticket purchasing process - 💡 Helpful seat views and comparisons - 🚀 Competitive pricing and fees **Cons** - 🐛 Tickets not accurately described - 🤬 Poor customer service and lack of support - 💰 Exorbitant fees and hidden charges - 🤔 Unreliable ticket delivery and transfers - 🤯 Tickets double-sold or cancelled at the last minute **Commonly reported bugs** - App crashes and freezes - Inability to update account information - Ticket transfer and delivery issues **Most requested features** - Ability to turn off notifications - Better communication and transparency around event changes - More flexible refund and exchange policies ## Recent user reviews (10 of 911) All indexed reviews: https://appshunter.io/ios/app/vivid-seats-buy-tickets/id963355757/reviews.md ### 1/5 — THIS IS A SCAMM!! *2026-08-27, version 2026.136.1* never purchasing from them again they took a bunch of information, and once i purchased tickets it was stuck on a loading screen then kicked me out, they were clearly purchased because money was taken and they were no longer on the site once i tried searching for them trying contacting one of ”their agents” and it was a literal joke after i asked how i can report the issue i got no answer and the conversation closed, please don’t fall for this cause they will take ur money! ### 1/5 — Ridiculous *2026-08-26, version 2026.136.1* Took an hour to download tickets… awful experience ### 5/5 — Perfecto *2026-08-26, version 2026.136.1* Una app muy bien estructurada ### 1/5 — Duplicate tickets *2026-08-25, version 2026.136.1* Bought tickets for a concert. Got denied at the door because they were duplicated and someone already entered with said tickets. Had to buy tickets at the door for way more money. Got a refund eventually from Vivid but it was a pain. I had to talk with several people over several days afterwards to finally get a refund. They gave a credit as well but why should I trust that the tickets next time will be legit? ### 1/5 — Use any other app *2026-08-22, version 2026.136.1* My go to app when I’m looking to receive my ticket last minute and spend an hour looking through my email and being forced to reset my password just to receive the ticket ### 1/5 — BUYER BEWARE: Vivid Seats — No Tickets delivered before concert- Denied Entry *2026-08-20, version 2026.136.1* I strongly caution anyone buying tickets through Vivid Seats, especially for events requiring Ticketmaster transfer. I bought tickets in February for a RÜFÜS DU SOL concert in August, paying months in advance and doing everything I was instructed to do. On the day of the show, the tickets still weren't in my Ticketmaster account. I had all receipts and confirmation numbers. I spent over three hours on the phone with Vivid Seats before the concert, but they said the tickets showed "delivered" and there was nothing they could do, and told me to go to the box office. The box office couldn't help either, since the tickets weren't in my name and Vivid Seats was the third-party seller. After 40 more minutes at the box office, management investigated and confirmed the tickets had been issued under someone else's name and couldn't be transferred to us, so we were denied entry despite having valid proof of purchase. The venue gave us written documentation of this. We ended up buying a second set of tickets at the box office just to get in — paying twice for one concert. Vivid Seats never took responsibility. They wouldn't escalate my call and kept saying it was "under investigation," even after I sent screenshots proving the tickets never appeared in my Ticketmaster account. Showing a ticket as "delivered" in their system does not mean it was ever usable. I'm now disputing the charge with my credit card company using the venue's documentation. Vivid Seats advertises a 100% ticket delivery guarantee on their website — they did not honor it, and three different reps failed to resolve the issue over multiple calls. If you can't risk being turned away at the door, buy directly from the venue or its authorized platform. Do not use a third-party seller like Vivid Seats. ### 1/5 — Customer service abysmal experience *2026-08-19, version 2026.136.1* Waiting twenty mins no answer still. Lame customer service!! They’re useless powers they give their people. Emails you can’t reply to. It popped up a 15% off then told me I couldn’t use it at all. Haven’t got birthday gift in 6 years on site. Realizing I should start looking elsewhere ### 5/5 — Thanks *2026-08-18, version 2026.136.1* Second time purchasing and been great experience. ### 1/5 — Scam and no support *2026-08-18, version 2026.136.1* Need to sell our tickets as we can’t attend but told we can’t resell?!? What kind of scam site is this. Would never buy again as we are now out $350 with no way to get out of purchase or at least resell to get some of our money back. Will be filing complaints. ### 5/5 — Customer service *2026-08-16, version 2026.136.1* Really reliable, I bought World Cup tickets and everything went smoothly, great service support. ## Frequently asked questions about Vivid Seats | Buy Tickets ### What does Vivid Seats do? Vivid Seats is a mobile app that allows users to buy and sell tickets for live events, including concerts, sports games, and theater performances. It provides access to a large marketplace with a 100% Buyer Guarantee and in-house customer support. ### How can I find tickets for events near me? The app offers a 'Live events near you' feature that provides recommendations and allows you to discover concerts, games, and shows in your local area. You can also use the easy search filters to find events by date, location, and type. ### Does Vivid Seats offer a rewards program? Yes, Vivid Seats has a rewards program called 'Vivid Seats Rewards'. With every ticket purchase, you collect stamps that can be redeemed for a reward credit, allowing you to get to more events. ### Can I access my tickets directly in the app? Yes, if your order includes mobile e-tickets and the venue supports it, you can access them directly within the Vivid Seats app. This means you can leave your paper tickets at home. ### Is there a cost to use Vivid Seats? The Vivid Seats app itself is free to download and use. While the app is free, users purchase tickets through the marketplace, and resellers may list tickets above or below face value. There are also in-app purchases related to the rewards program. ## Version history (last 5 releases) ### 2026.136.1 — 2026-08-12 We’ve got a new look we want to share with you. Check it out! Update now to get the full Vivid Seats experience. Keep those automatic updates on because we’re only making the experience better with each new version. Don’t miss out. ### 2026.135.2 — 2026-07-22 We’ve got a new look we want to share with you. Check it out! Update now to get the full Vivid Seats experience. Keep those automatic updates on because we’re only making the experience better with each new version. Don’t miss out. ### 2026.135.1 — 2026-07-20 We’ve got a new look we want to share with you. Check it out! Update now to get the full Vivid Seats experience. Keep those automatic updates on because we’re only making the experience better with each new version. Don’t miss out. ### 2026.134.2 — 2026-07-01 We’ve got a new look we want to share with you. Check it out! Update now to get the full Vivid Seats experience. Keep those automatic updates on because we’re only making the experience better with each new version. Don’t miss out. ### 2026.133.1 — 2026-06-15 We’ve got a new look we want to share with you. Check it out! Update now to get the full Vivid Seats experience. Keep those automatic updates on because we’re only making the experience better with each new version. 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*