# Vivitar Smart Security 2 — user reviews > 135 indexed App Store user reviews of Vivitar Smart Security 2 by Sakar International, Inc., rated 4.66/5 from 14,255 ratings. - Source: https://appshunter.io/ios/app/vivitar-smart-security-2/id1457922934/reviews - App overview in markdown: https://appshunter.io/ios/app/vivitar-smart-security-2/id1457922934.md - Rating breakdown: 5★ 11,145 · 4★ 1,985 · 3★ 768 · 2★ 139 · 1★ 219 ## What do users think of Vivitar Smart Security 2? Overall sentiment: negative **Pros** - 🚀 Easy to use - 👍 Good security camera - 🚀 Reliable and stable - 👍 Good image quality - 👍 Affordable price **Cons** - 🐛 Frequent disconnections and offline issues - 🐛 Unreliable notifications and motion detection - 🐛 Buggy app with crashes and freezes - 🐛 Slow and laggy live feed - 🐛 Playback and recording issues **Commonly reported bugs** - Inability to reconnect cameras after disconnection - Inconsistent device and app connectivity - Failure to save screenshots and recordings - Incorrect time/date stamps on recorded footage - Compatibility issues with newer devices and networks **Most requested features** - Improve notification reliability - Add advanced motion detection and recording options - Enhance app performance and stability - Improve remote access and live feed quality - Provide better customer support and troubleshooting ## Newest reviews (19 of 135) ### 2/5 — Don’t buy any cameras *2026-05-05, version 1.1.0* I’ve had 3 cameras for a few years and it’s always been unreliable. One camera I’m not even able to use anymore because it disconnected from the app for too long…. Now customer support says I can’t use it without downloading a new app and the other 2 cameras would have to be on this app….Don’t buy any cameras that need this app, if you already did return them and get something else ! ### 3/5 — Clunky, no daylight savings option! *2025-11-04, version 1.1.0* How basic is it to have a daylight savings adjustment??? Instead you have to manually adjust all your devices. Pain in the rear. If the power goes out, ask the devices need to be reinstalled! Pain in the rear! Does the job, in the barest of ways. Could be so much improved. ### 4/5 — Camera *2025-01-08, version 1.1.0* The camera it’s self is good but it has some flaws … like I changed my WiFi code an had to reset the whole camera to use it again for some the push notifications won’t send to my phone ### 2/5 — Frustrating *2024-12-19, version 1.1.0* Just bought couple of weeks ago. Worked fine for the first few days then when not home (when i need to be able to view it) it always says offline and so is essentially useless. ### 2/5 — Full screen iPhone *2024-11-03, version 1.1.0* Why is the timing off yet again by 10 to 30 seconds - sometimes a minute? Why does my iPhone screen freeze when I try to see the live feed in full screen mode? it expands to cover 40% of my screen in landscape and then freezes...??? ### 4/5 — A little bit annoying but awesome. *2024-06-11, version 1.1.0* I caught a guy trying to steal and the alarm scared him off and he didn’t even steal anything. But the problems are, 1. when I check the “playback” button sometimes it says “the end” even tho I had put a 128G sd card. 2. It used to give me a notification and movement were detected but now it just doesn’t. ### 3/5 — Could be better *2024-04-08, version 1.1.0* Satisfied with my product, but this app could be way better. I like the features but I wish they would work more. My router is on the ceiling of my apartment and the feeder is literally right underneath it but it loads very slow and the range shows a little under 90%. It circles most of the time and you can’t even set the schedule when the feeder is offline which would be beneficial when I change something at night when it’s off. Wish the app had more features also. ### 2/5 — Notifications Stopped *2024-03-22, version 1.1.0* I’m no longer receiving any notifications, which is quite frustrating. I have tried everything. Please fix this issue. ### 3/5 — No notifications *2024-03-13, version 1.1.0* Was sending notifications and then all of sudden nothing.. ### 2/5 — Okay product, horrible software app *2024-03-06, version 1.1.0* I keep getting a timed out error for both of my genius pet feeder. It’s extremely frustrating! The loading bar fills up 75% of the way in 3 seconds and then pauses for 5 minutes. The device and router are literally 10 feet away from each other!! Error! (Update timed out. Please keep your device as close to the router as possible and try again.) ### 2/5 — Bateria *2024-02-13, version 1.1.0* Quando desliga da tomada, não funciona, tinha que ter uma bateria que aguentasse com o aparelho desligado da tomada ### 1/5 — Notifications Stopped *2024-01-27, version 1.1.0* Everything was working correctly until a week ago we stopped getting notifications from the app, I’ve already checked settings on the website phone and I’m still getting notifications from all my other apps. Please fix the bug. ### 1/5 — Peoblema caida de red *2024-01-14, version 1.1.0* Los equipos vivitar smart funcionan con dificultades despues de un momneto no se encuentran en linea caidas intermitentes de red el cual no hace facil el uso plop !!! ### 1/5 — Used to be perfect.. *2023-12-14, version 1.1.0* I’ve had their pet feeder for a few years and never had a problem, but out of no where the notifications to my phone do not work and the app keeps turning off my set timings to dispense food. I’ve reconnected the device and setup all my notifications and dispense times again just for it to do it again a couple days later. What happened?? When will there be a fix? Now it’s become an inconvenience and I’m constantly checking to make sure my cat has food. ### 3/5 — Acceso a cámara de video desde celular *2023-10-09, version 1.1.0* No puedo tener la imagen en vivo desde mi celular, alguna sugerencia? Saludos! ### 1/5 — App does not connect no matter what *2023-09-22, version 1.1.0* I tried setting up 2 separate feeders and the app does not connect the device. It’s not the internet, it’s the terrible app. ### 2/5 — Doorbell picture is now upside down *2023-08-31, version 1.1.0* This has been a great device for about 1 year. Now, out of the blue. My view from my cell phone is upside down. Help. No one to help . ### 2/5 — Error en visualización de video grabado *2023-07-09, version 1.1.0* Me da error en inicio de visualización. ### 1/5 — Not Connected *2023-06-26, version 1.1.0* This app is not loading for my Vivitar Smart Security 2 Pet feeder. I purchased the feeder so my animal would not go hungry when we’re gone. ## Most critical reviews (10 lowest-rated) ### 1/5 — Poor customer service *2026-07-31, version 1.1.0* I send them a message regarding the setup issue. It's been 20 days no response ### 1/5 — No notifications *2026-06-28, version 1.1.0* I just set this up but I don’t get notifications on my phone. ### 1/5 — Bonded with another user *2026-01-17, version 1.1.0* I got this device and it’s connected to another user and have put in a request for a month to have it unbounded so I can connect and they haven’t replied or done it yet ### 1/5 — No notifications *2025-12-30, version 1.1.0* No longer provides movement notifications which makes it next to useless as a baby monitor. ### 1/5 — Don’t bother app or buying products *2025-02-26, version 1.1.0* Honestly don’t bother, bought the wi-fi cat feeder. Have it not even an inch apart from router and it still won’t connect. Garbage app and even more garbage products. Don’t waste your money or time like me ### 1/5 — Push Notifications Not Working *2024-12-19, version 1.1.0* I’m about to go out of town for awhile, so I booted this up for the first in a few months, and I cannot get push notifications! They used to work fine, and now nothing! This is worthless as a security device if the push notifications aren’t functional. ### 1/5 — Notification issues *2024-09-04, version 1.1.0* The app used to work great - the product kept going offline. Now the product works good when you can finally get it to connect to your device HOWEVER the notifications will not work. Everything is set to receive notifications BUT the app still will not push them through to my device. FIX THIS!!!!! Per Apple this is a developer issue. ### 1/5 — No notifications! *2024-08-07, version 1.1.0* I am not getting any notifications from Vivitar themselves regarding any activity on my camera. it is up-to-date and all notifications on my iPhone are turned on and there is not a simple way to connect with Vivitar to ask what the issue might be. Please have an email or a contact number at the top on the app where we can find it. Please contact me and let me know why I am not getting notifications from your cameras to my phone. I used to, but I don’t anymore. I hope you read this! ### 1/5 — Pet genius??? More like starve your pet *2024-05-19, version 1.1.0* Over an hour trying to set this up , gave up will return the item ### 1/5 — Only once *2024-05-10, version 1.1.0* The help f&q only gives suggestions as to what is wrong. Doesn’t tell you how to fix it. Worked once. Went to bed and then it didn’t work. Said it was offline, but all lines are working in house. Can’t get the blue light to blink fast. Ugh. I needed a vacation feeder. Now I have to spen $$$$ on doggie daycare for 2 dogs. ## Most praised reviews (10 highest-rated) ### 5/5 — Update *2024-12-16, version 1.1.0* Could you update the app to support the widget for the most recent apple update? There’s no widget so I can’t just turn lights on/ off without entering the app. ### 5/5 — Love this camera! *2022-12-23, version 1.0.8* Very satisfied! It’s easy to use and install! ### 5/5 — Review *2022-12-07, version 1.0.8* I love the camera and it is a good fit for my home ### 5/5 — Vivitar camera *2022-12-06, version 1.0.8* I am beyond pleased with these ### 5/5 — View *2022-12-03, version 1.0.8* Love everything about the camera except the night view is a little too dark of pics ### 5/5 — Smart cameras *2022-09-23* Probably one of the most difficult devices i’ve ever paired to network and phone due to missing a tiny checkbox that needed ticking before moving to next step. It was a tiny circle very light in colour. Once this was checked it all went very smoothly. The products work very well. Great app for remote viewing. One camera also has pan and tilt. Night vision is also very clear. Overall very impressed and at a fraction of the price of other gear. Big fan of Vivitar now. Well done Vivitar. Thank You ### 5/5 — Affordable security *2022-09-09, version 1.0.8* It works for me recored theft entering my house I recommended ### 5/5 — Eye. Opener *2022-08-07, version 1.0.8* Very. Good when check n. On. The. Activities n. The. House. Great picture and video thanks ### 5/5 — Great *2022-07-26, version 1.0.8* Great had it for 2 yrs no problems ### 5/5 — Works great! *2022-05-02, version 1.0.8* Very satisfied! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*