# VIVOTEK iViewer — user reviews > 83 indexed App Store user reviews of VIVOTEK iViewer by VIVOTEK inc., rated 2.83/5 from 18 ratings. - Source: https://appshunter.io/ios/app/vivotek-iviewer/id917207211/reviews - App overview in markdown: https://appshunter.io/ios/app/vivotek-iviewer/id917207211.md - Rating breakdown: 5★ 6 · 4★ 1 · 3★ 3 · 2★ 0 · 1★ 8 ## Newest reviews (15 of 83) ### 2/5 — Not the best *2026-04-08, version 3.16.903* It works 50% of the time, not reliable. ### 2/5 — Slow *2022-07-15, version 3.14.200* App takes too long to open. Very slow. ### 2/5 — Getting error *2021-07-18, version 3.14.4* Hello, i am still getting error when I want to add new device: This device is already in use. ### 1/5 — App crash *2021-03-14, version 3.14.4* App crashes when I open on iPhone ### 1/5 — Does not work on iPhone *2020-11-24, version 3.13.3* I was viewing the rooms I need to. It crashed, I even uninstalled and reinstalled and nothing. I have the latest updates on my iPhone operating system. I’m paying extra to see and all I get is black screens. ### 1/5 — App nicht mehr nutzbar! *2020-10-12, version 3.12.2* FC since 2 Month Answer from vivotek: Use the in app support! How can I do this, app is closing when I start it. App is not usable. iPad OS 13.x and now 14.01. Same behavior! ### 1/5 — 設備清單 [ > ]. ▶️ 超級無敵難案 常常要點擊數十次以上才會成功一次 *2020-10-08, version 3.12.2* 1️⃣設備清單 [ > ]. ▶️ 超級無敵難案 常常要點擊數十次以上才會成功一次 2️⃣以前的版本比較好用所有清單都在第一頁就會顯示且可以刪除沒有權限的站點 ### 1/5 — Record fail *2020-09-04, version 3.12.2* Can’t record ### 3/5 — Cannot move the carmera *2020-08-26, version 3.12.2* The function to move the camera is not working.. ### 1/5 — Does not work with FE9181 *2020-08-22, version 3.12.2* This update of the app broke the connection and now the camera can't be displayed ### 2/5 — 版本3.11.601 容易讓手機發燙 *2020-07-27, version 3.11.601* 版本3.11.601 連nvr看監視器畫面執行兩分鐘就會讓手機發燙及耗電，手機IOS版本 13.6 ### 3/5 — Matrix Viewer *2020-06-28, version 3.11.601* In visualizzazione Matrix e in bassa risoluzione sia su iPhone che iPad, su iPhone e predisposta in modo buono invece su iPad c’è da migliorare, in modalità Matrix cioè tutte le Cam non sono disposte bene sono decentrate lasciando una barra grossa Griggia Sotto invece di sfruttare lo schermo a disposizione. ### 1/5 — 修正app快速 *2020-01-25, version 3.11.301* iPhone更新成最新版的ios13後無法使用,請幫忙解決buge ### 4/5 — Läuft 👍🏻 .. aber nicht lange 🔋 *2019-12-17, version 3.11.301* Der Stromverbrauch dieser App ist - freundlich ausgedrückt - der einer Kleinstadt 😞 .. das sollte dringend verbessert werden. Bei meinem iPhone 8 (Akku in Top Zustand) von 100 auf 0 in 2 Sunden 🤯 .. wollte die IP8160-W als Babyphone benutzen, klappt auch super (sogar ohne lokales Netzwerk) aber was nützt es wenn nach kurzer Zeit das „Empfangsgerät“ den Geist auf gibt 🥺 ### 1/5 — Bug *2019-11-14, version 3.11.201* Les réglages s’effacent et l’appli ne fonctionne pas... ## Most critical reviews (10 lowest-rated) ### 1/5 — iOS 18.4.1 *2025-05-11, version 3.16.903* Not working ### 1/5 — Bad vivotek *2025-04-19, version 3.16.902* Cameras from vivotek does not work at all. ### 1/5 — Keine Tonübertragung *2023-12-07, version 3.16.1* Seit dem letzten Update funktioniert die Tonübertragung nicht mehr. Bei anderen Apps funktioniert sie weiterhin, auch bei direktem Zugriff auf die Kameras, das liegt an iViewer. 👎🏻 ### 1/5 — Verschlimmbessert *2023-12-04, version 3.16.1* Mit dem neuesten Update gibt es von keiner Kamera mehr Audio. (Hier an 4 Geräten ) Direkt über den Browser oder VAST kein Problem. Prüft Ihr Euere Updates eigentlich nicht auf volle Funktion? Unglaublich schlechte Qualitätskontrolle! ### 1/5 — Kein Ton! *2023-12-04, version 3.16.1* Seit dem letzten Update funktioniert der Ton nicht mehr! Wozu kaufe ich Lizenzen, wenn die App nicht einwandfrei läuft?? Im übrigen, auf meinem Apple Tablet kann ich die App erst gar nicht starten! Ich bin, gelinde gesagt, sehr aufgebracht! ### 1/5 — Audio malfunction *2023-12-02, version 3.16.1* No sound, and no audio after the upgraded ### 1/5 — App crashes *2023-11-30, version 3.16.1* Update: App still immediately crashing on iOS 17.1.1 after last app update on 11-30-23. This really needs to not happen. If you need an app that crashes only, this is the app for you. ### 1/5 — App crashes *2023-09-12* If you need an app that crashes only, this is the app for you. ### 1/5 — Bad app *2023-03-14, version 3.14.300* Cannot log into this app. Terrible!!! ### 1/5 — Not working with iOS 14.5.1 *2021-06-01, version 3.14.4* This app was working on IOS 14.5 but after the update the cameras won’t load ## Most praised reviews (10 highest-rated) ### 5/5 — Simple and works *2025-10-08, version 3.16.903* Used this app for years with little to no issue. Well documented on the website and updated regularly. ### 5/5 — TIP TOP *2021-10-27, version 3.14.100* Die App läuft top und macht das was sie soll. ### 5/5 — Vivotek, iviewer App *2020-10-26, version 3.13.3* Grat app. ### 5/5 — Great app *2020-10-25, version 3.13.3* All works fine, I recommend Vivotek. Would be great to have also this features: - availability to configure events and recordings like it is already in cloud app - availabilty of browsing video or snapshots from SD card. Would be great to have easy access to for example “motion snapshots for last night” Keep up the good work! ### 5/5 — Verstehe die Bewertungen nicht Top App!!! *2019-11-28, version 3.11.301* Perfekt die App macht was sie soll... ### 5/5 — Reliable & Simple(ish) *2019-09-28, version 3.10.901* Moved to Vivotek cameras after using GW security. iViewer platform has been very reliable and works great with 360 degree fisheye cameras (select from 3 camera view types on iPhone/iPad or up to 8 view types for a single 360 camera logged in via desktop software (VAST). Most important aspect that will keep me coming back for Vivotek equipment- customer service. This is my first experience with Vivotek and when I ran into trouble, had just a simple question related to the app, or even a had a very specific technical installation/compatibility inquiry- Greg in customer service would always find an answer and he would do so very quickly. Great customer support, good products and so far the software/apps have been seamless. ### 5/5 — Help *2019-08-17, version 3.10.801* I have this app and all I see is black. I have it on IPhone and IPad and I can’t see a thing. We got it to watch our dog at dog day care. I’m sure it’s an operator error. Could someone help me? Thank you for reaching out. I changed my review. Someone helped my husband and we can now see our dog at doggy daycare. Thank you for reaching out. It says a lot about your company. ### 5/5 — 👌👌👌 *2018-11-24, version 3.10.601* Best App for vivotek. But a problem In this app, after adding my server, it show only one camera!!!! But in android version, everything is OK!! ### 5/5 — Great App *2018-10-01, version 3.10.501* Love this app! Could see my cameras perfectly. Very reliable and by a good brand. ### 5/5 — Update for ios11 *2017-09-19, version 3.8.101* I use this App all the time, but am now getting warnings from Apple that it won't work with the new ios11 being released today. When are you planning on releasing an ios11 compatible update? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-06.*