# Vixa from The AA — Connected car health is here

> AI-powered car health monitoring, insights, and maintenance solutions. (iPhone/iPad app by Automobile Association Developments Limited.)

- Source: https://appshunter.io/ios/app/vixa-from-the-aa/id6444260554 (this page in markdown: same URL + `.md`)
- Developer: [Automobile Association Developments Limited](https://appshunter.io/developer/350753622)
- Category: Travel, Utilities
- Price: Free
- Rating: 3.86/5 from 402 App Store ratings · 20 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 137 MB
- Languages: American English
- Released: 2023-06-20
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/vixa-from-the-aa/id6444260554/reviews.md

## What is Vixa from The AA?

Wellness has finally come to cars with Vixa from The AA. Harnessing the power of AI and innovative data technology, Vixa provides real-time health alerts, detailed driving insights, and maintenance solutions that suit your needs, whenever, wherever.

•	 Proactive alerts: Vixa helps you understand what's going on inside your car so you can catch many small issues before they become major problems.

•	 Stress free solutions: Get simple explanations and recommended fixes. Book an AA-Approved garage, or schedule a mechanic to come to you.

•	 Clear costs: In case a repair, service or MOT is needed, you’ll get upfront price estimates so you’re in control.

•	 Handy reminders: We’ll let you know when your MOT and Service is due, so you don’t have to worry about missing them.

Don’t wait for problems to arise – prevent them. Drive with confidence with Vixa.

## Key features

- Real-time health alerts
- Detailed driving insights
- Maintenance solutions
- Upfront repair cost estimates
- MOT and service reminders
- AA-Approved garage booking

## Recent user reviews (10 of 20)

All indexed reviews: https://appshunter.io/ios/app/vixa-from-the-aa/id6444260554/reviews.md

### 1/5 — Uncancelable Product Warning

*2026-03-27*

Before you download this product. You should be aware if you cancel you have to send the plastic tat back, or even after cancelling direct debit and app you will be charged £25. Unfortunately this device doesnt work only monitoring your driving data. Its secondary purpose is to check car issues. However this is a secondary purpose. This device has cost me over £600 in an engine repair. Please do not use this device as an engine warning tool. You will have an unfortunate experience with Vixa.

**Developer response:** Hi, we're sorry to hear about the issues you've experienced. If you haven't already raised your concerns, please email support@vixa.co.uk with your reg so we can take a look into this.

### 3/5 — Not Particularly Accurate

*2025-11-30*

Was warned that battery had poor health over 6 months ago. Got it checked and it was fine. Just recently it started to struggle to turn over and as winter is coming, I had it replaced. Now get a message that it can take up to 8 weeks for it to register on the app which is pretty poor. Also, they pointed me towards a battery that would cost over £250. Seems a bit steep to me.

**Developer response:** Hey, Vixa is evolving every day, and we're working hard on new and quicker features. It really helps to hear your honest feedback and suggestions. We hope your battery replacement went well and it'll be registered on your app soon.

### 1/5 — One of the worst purchases made, avoid at all costs!

*2025-11-07*

Got this as had an intermittent engine light come on and off. After a few weeks, EML light came on. A few days later, app says everything is fine so message support who said: unfortunately the device can’t always pick specific dashboard lights”. So it can’t pick up the most important one, apparently. 

Next, on the back of that I used their free diagnostic. Booked it and was called to say the garage is chosen didn’t deal with what I suspected the issue to be (timing belt), so booked me with another. 

When I arrived at that garage on the booking day, they couldn’t find it. Eventually they saw it in waiting but they said they no longer dealt with them because they were unreliable. The garage then went on to say when booked via them, any subsequent work is carried out through AA and billed to them, who add on their own charges and pass it to me. Therefore the free diagnostic isn’t free. 

Finally, when trying to cancel i have had to contact support several times, despite every time them saying its cancelled but I still get charged. 

It’s hard to believe this is run by a legitimate company to be honest. Avoid at all costs.

**Developer response:** Hi there, we're sorry to hear you're unhappy with your Vixa device. We'd recommend using the free diagnostic health check to try to get to the bottom of the issues with the car, but please reach back out to the team if there's anything else we can help with.

### 2/5 — It’s ok for car Health, but that’s it.

*2025-09-02*

I’m giving it 2 stars as if you want to keep an eye on how your car is doing then it’s a good app if you’re willing to pay £5.99 a month. I don’t recommend using the app to book services/MOTs through a mobile mechanic as they are not reliable and can cancel on you; I recommend going elsewhere like Halfords or Kwik Fit. I think in terms of this issue they ether lower their monthly fee or make it more easier and reliable for this type of thing. 😒😒

**Developer response:** Hi there, we appreicate you taking the time to provide feedback on Vixa. If you’d be happy to speak with us and give us feedback on what’s coming next, please email us at support@vixa.co.uk with your vehicle registration (and AA membership number if applicable) and we’ll be in touch.

### 1/5 — Not working

*2025-07-04*

As of 4/7/25. 

So far I’ve had the app/device about 1 month and it’s still not connected. I’ve rung up a few times to be told each time that it’s being sorted and someone will be in touch, except the last time when I was finally told that there’s a problem with some newer members and the problem seems to be ongoing at present with no clear date as to when it’s going to be fixed. 

I’m just currently waiting to see if they’re going to charge me again for a service which doesn’t work and they know doesn’t work.

**Developer response:** Hi there, we're sorry to hear this. Please keep in touch and write to support@vixa.co.uk so this can be looked into further.

### 5/5 — It’s okay…

*2025-02-25*

I like the idea behind it, shows my engine and battery are good which is fine, the issue I have is with the driving score - shows my speed at a much lower score than my acceleration, breaking and idling which I found strange as I don’t speed - looking into it says the optimum speed is 37-68mph which is all well and good but majority of the roads around my area are 30, with the occasional 40. I don’t see why they can’t lower the limit as not many local roads have a high speed limit, so this in turn lowers my overall driving score.

**Developer response:** Hi Becky, thanks for sharing your experience so far, it’s really appreciated. If you can send more info in an email to the team by writing to support@vixa.co.uk they can take a look at this for you.

### 2/5 — Not looking good

*2024-12-01*

Installed device today. I got this device after talking to the AA and asking if it would let me see any actual codes the car throws. They said yes. I can’t find that feature. The app says it can’t check my battery and that I have not driven anywhere after a 3 hour journey. I tried to contact support and have waited 2 hours for no response from the chat bot which said it would transfer me to a human and kindly told me to ‘feel free to get on with my day’! 

Maybe the app will settle in but with these issues, lack of support and rather patronising approach to supposed customer service this does not look good. 

Sadly this seems to be another aspect of the once trusted and treasured AA brand falling short, which was also my experience with AA roadside assistance recently. 

I will update my review if things change.

**Developer response:** Hi Howard, thanks for your feedback. It can take up to 20 trips for your driving score to be calibrated so check back in after a few more trips. If you continue to have issues, email us at support@vixa.co.uk with your car registration (and AA membership number if applicable) and we’ll be happy to help.

### 1/5 — Not ready for use

*2024-10-05*

I had the Car Genie app from when it was released, and apart from one or two login issues it worked fine. I expected this to be an improvement but it’s a total backward step. There is no longer any tracking data shown for routes. The gps location for parking takes 12 hrs or so to update, by which time I’ve moved. The driving behaviour data doesn’t update at all. It recorded my first two journeys and gave me a score but hasn’t updated for a week. The Car Genie app worked really well at this and showed the number and location of incidents where it assessed you could have braked smoother or accelerated less. This is baffling as to why they replaced a perfectly good app with something less functional and more expensive. I’ll keep it for a few months to see if it improves but if not it’ll be going in the bin.

October Update : DON’T BOTHER WITH THIS APP. After having this for a few months now I can say it’s not got any better. I’ve had a permanent battery fault apparently since day one, despite the fact my battery is brand new and it sits on a trickle charger if I’m away. Still no journey tracking option despite being told it would be coming out in a few months.  The trip data is worthless as it’s impossible to correlate it with any specific travel. It hasn’t updated the speed report icon  for weeks.  

This is blatantly a piece of software designed to try and get you to buy a service or a new battery doubtless with some sort of kickback to the AA. As a member for over 30 years and someone who’s always been really happy with the breakdown service provided, this is a poorly designed, badly implemented and ultimately frustrating app which is in no way a substitute for what Car Genie offered. Do better AA. 

Cancelling.

**Developer response:** Hi there, we are looking to introduce trips into the Vixa app soon, please keep a look out for future updates. If you can email support@vixa.co.uk with information on your journey/parking scored, the team can look into this further.

### 5/5 — Good

*2024-07-11*

Got this when it was a trial, it’s an all round good app it can tell you if there’s something wrong with the car and continues to monitor it but also it shows your driving score and can tell you how to improve it so you use less fuel and if you have the thing installed you track where you car it overall what’s not to like

**Developer response:** We're over the moon to hear you're loving Vixa 🥰🚗.

### 3/5 — Fitting was easy but not sure what it’s for

*2024-07-01*

Every time I’ve driven the car for months now, the dashboard pops up warnings about ABS, City Stop and Hill Start Assist not working but the app reports nothing. A couple of weeks ago, a fuel injector failed and the car popped up a warning saying “engine malfunction: service immediately” but the app still reports that the engine is fine. The only warning it’s ever given was about battery health when the car hadn’t been driven for a couple of weeks—there’s nothing wrong with the battery, which was supplied and fitted by the AA not that long ago. So no real complaints, but it doesn’t seem to do anything useful.

**Developer response:** Hi djchadderton — We're sorry to hear you're having issues with the app. We want to look into this and get it resolved for you so could you email our customer service team at support@vixa.co.uk with your car registration and AA membership no. and we'll look into it? Thanks! The Vixa Team.

## Frequently asked questions about Vixa from The AA

### What is Vixa from The AA?

Vixa from The AA is a connected car health application that uses AI to provide real-time health alerts, driving insights, and maintenance solutions. It aims to help users identify and resolve car issues before they become major problems.

### Does Vixa from The AA have ads?

No, Vixa from The AA does not contain advertisements. The app is free to use without any ad interruptions.

### What devices does Vixa from The AA support?

Vixa from The AA is available for iPhone and iPod devices. It is designed to be accessible on these Apple mobile platforms.

### How often is Vixa from The AA updated?

The latest version of Vixa from The AA is 3.46.0, released on July 31, 2026. While the last update date is in the future, indicating potential for ongoing development, users can expect regular updates based on typical app release cycles.

### What is the age rating for Vixa from The AA?

Vixa from The AA has an age rating of 4+. This indicates it is suitable for users of all ages, with no mature content concerns.

### How does Vixa from The AA help with car repairs?

Vixa from The AA provides simple explanations for issues and recommends fixes. Users can book an AA-Approved garage or schedule a mechanic to come to them, with upfront price estimates for services.

### What kind of insights does Vixa from The AA offer?

Vixa from The AA offers detailed driving insights, helping users understand their driving behavior. It also provides proactive alerts about the car's internal health to catch potential problems early.

### Can Vixa from The AA remind me about my car's MOT and service?

Yes, Vixa from The AA provides handy reminders for when your MOT and Service are due. This helps ensure you don't miss important maintenance appointments.

## Version history (last 5 releases)

### 3.47.0 — 2026-08-27

This update includes performance improvements and bug fixes.

### 3.46.0 — 2026-07-31

This update includes performance improvements and bug fixes.

### 3.45.0 — 2026-07-17

This update includes performance improvements and bug fixes.

### 3.44.0 — 2026-07-03

This update includes performance improvements and bug fixes.

### 3.43.0 — 2026-06-19

This update includes performance improvements and bug fixes.

## More apps by Automobile Association Developments Limited

- [The AA](https://appshunter.io/ios/app/the-aa/id405476192)
- [Zenith Breakdown Solutions](https://appshunter.io/ios/app/zenith-breakdown-solutions/id498451602)
- [AABot Drop](https://appshunter.io/ios/app/aabot-drop/id1470404557)
- [AA Driving Theory Test Kit](https://appshunter.io/ios/app/aa-driving-theory-test-kit/id6450311896)
- [AA Driving School \| Instructor](https://appshunter.io/ios/app/aa-driving-school-instructor/id6757391047)

All apps by Automobile Association Developments Limited: https://appshunter.io/developer/350753622

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
