# VKB 311

> Official resident service and communication app for the Village of Key Biscayne. (iPhone/iPad app by Village of Key Biscayne.)

- Source: https://appshunter.io/ios/app/vkb-311/id1658806363 (this page in markdown: same URL + `.md`)
- Developer: [Village of Key Biscayne](https://appshunter.io/developer/1531033266)
- Category: Utilities
- Price: Free
- Rating: 4.80/5 from 24 App Store ratings · 2 written reviews indexed
- Age rating: 12+
- Requires: iOS 18.0 · 146 MB
- Languages: American English, Arabic, Filipino, French (France), German (Germany), Italian, Korean, Brazilian Portuguese, Russian, Chinese (Simplified, China) and 4 more
- Released: 2022-12-09
- Data updated: 2026-08-16
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/vkb-311/id1658806363/reviews.md

## What is VKB 311?

Welcome to Key Biscayne's new resident service app: VKB 311. Your one stop shop to connect with the Village of Key Biscayne to watch Village Council meetings, check out the Beach Cam and stay in touch with the latest Key Biscayne news. The app also gives you a direct line of communication with your Village staff to quickly and efficiently handle service requests with just a few quick clicks. Residents can now upload photos and get status updates on their reports, even when you’re on the go! Our teams will respond, and you’ve helped our Village become a better home with the click of a button. 
This is not an emergency contact center. In case of an emergency, please dial 911.

## Key features

- Watch Village Council meetings
- View Beach Cam
- Get Key Biscayne news updates
- Submit service requests
- Upload photos for reports
- Receive status updates on requests

## Recent user reviews (2 of 2)

All indexed reviews: https://appshunter.io/ios/app/vkb-311/id1658806363/reviews.md

### 5/5 — Great app!

*2023-08-18*

It is also “creating community” by residents becoming responsible and reporting issues.

Please fellow neighbors keep your empty bottle or dog poop to yourself, find a trash receptacle or take your trash w you…. Keep our Village looking it’s best!

### 5/5 — Awesome App!!

*2023-02-13*

Thank you VKB.

## Frequently asked questions about VKB 311

### What is VKB 311?

VKB 311 is the official resident service and communication app for the Village of Key Biscayne. It allows residents to connect with the Village for service requests, news, and to watch live council meetings.

### Is VKB 311 free to use?

Yes, VKB 311 is completely free to download and use. There are no in-app purchases or subscription fees required.

### Does VKB 311 have ads?

No, VKB 311 does not contain advertisements. It provides an ad-free experience for residents.

### What devices support VKB 311?

Currently, VKB 311 is supported on iPhones. Information about Android support is not available in the provided data.

### How often is VKB 311 updated?

The app was last updated on March 14, 2026, indicating a recent update. The release date was December 9, 2022.

### What is the age rating for VKB 311?

VKB 311 has an age rating of 12+. This suggests it is suitable for users aged 12 and above.

### Can I use VKB 311 for emergencies?

No, VKB 311 is not an emergency contact center. For emergencies, please dial 911.

### What kind of service requests can I submit with VKB 311?

You can submit various service requests to the Village staff through VKB 311. The app allows you to upload photos and get status updates on your reports.

## Version history (last 5 releases)

### 7.0.0 — 2026-08-14

- Language support improvements and translations are available in the mobile app where enabled.

### 6.5.0 — 2026-05-21

- This release introduces full landscape orientation support across all primary application tabs to improve accessibility and viewing flexibility.

### 6.3.1 — 2026-03-14

- This update introduces smarter category suggestions powered by AI, improved search functionality, and in-app update prompts for a smoother experience.

### 6.2.1 — 2025-04-24

- Accessibility improvements (WCAG)
- Map improvement in duplicate request detection
- User account logout improvement

### 6.1.0 — 2025-02-20

- Accessibility improvements (WCAG)
- Switch to ArcGIS Maps, for platform consistency
- UI Updates

## Apps similar to VKB 311

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [ProwashGo](https://appshunter.io/ios/app/prowashgo/id1593776218) | 5.0 (29) | Free | Utilities |
| [Parkquility](https://appshunter.io/ios/app/parkquility/id1543951488) | 1.9 (22) | Free | Utilities |
| [311Direct](https://appshunter.io/ios/app/311direct/id378130673) | 2.9 (9) | Free | Utilities |
| [Communikey.io](https://appshunter.io/ios/app/communikeyio/id6473174297) | 2.6 (16) | Free | Utilities |
| [CityVitae](https://appshunter.io/ios/app/cityvitae/id1590622997) | 2.7 (9) | Free | Utilities |
| [Entrepot Package Terminals](https://appshunter.io/ios/app/entrepot-package-terminals/id1571417393) | 3.7 (3) | Free | Utilities |

## Related topics

[the towers of key biscayne](https://appshunter.io/ios/topics/the-towers-of-key-biscayne)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*