# VMware Horizon Client — user reviews > 108 indexed App Store user reviews of VMware Horizon Client by Wandering WiFi LLC, rated 4.40/5 from 2,442 ratings. - Source: https://appshunter.io/ios/app/vmware-horizon-client/id417993697/reviews - App overview in markdown: https://appshunter.io/ios/app/vmware-horizon-client/id417993697.md - Rating breakdown: 5★ 1,868 · 4★ 196 · 3★ 88 · 2★ 66 · 1★ 224 ## What do users think of VMware Horizon Client? Overall sentiment: negative **Pros** - 🚀 Fantastic performance - 👍 Useful for remote work - 🔒 Secure connectivity **Cons** - 🐛 Frequent crashes and disconnects - 🤯 Confusing and cluttered UI - 🔍 Lack of external keyboard support - 🖱️ Poor mouse and trackpad integration - 🔋 High battery drain **Commonly reported bugs** - Compatibility issues with iOS 14 and newer - Keyboard input problems, especially with special characters - Inconsistent screen resolution and window resizing **Most requested features** - Native support for Apple Magic Keyboard and trackpad - Ability to disable on-screen widgets and toolbars - Customizable keyboard shortcuts - Improved multi-monitor support ## Newest reviews (18 of 108) ### 4/5 — Allow background refresh *2024-09-05* Please enable the background refresh in IPad. ### 4/5 — Horizon Client Great but Could be Better *2024-02-01* Horizon Client is great on macOS to allow me to connect to my Windows VDI for work, but on my M2 iPad the app still needs work. The keyboard on iPad OS doesn’t always appear for me to send an Ctrl-Alt-Del to login and I have to exit the app and reconnect. Moreover, once connected to my VDI on iPad, I cannot drag windows within Horizon Client (on my VDI). I do not know whether it is iPad OS intervening and thinking I want to drag the Horizon Client window or whether that is in Horizon Client’s domain to control? But, it is very annoying. I still rate Horizon Client app on my M2 iPad with 4 stars because it allows me to still enjoy my Apple devices all day even if I am relegated to work in Windows for work. 🙂 ### 4/5 — Works Really Well *2023-11-22* I would like a way to hide the little keyboard toolbar. Also, I couldn’t figure out file sharing. There’s a toggle in settings, but no explanation of what exactly it does or how to use it. I tried looking for a button to upload a file in all the little menus. I tried dragging my file onto the VM session. Nothing. I don’t know if this next thing is a problem is with this app or the VM, but sometimes when I use this app, the VM will configure itself to a really low screen resolution. It’s really difficult to use like that. The “activate windows” overlay takes like a quarter of the screen, windows are way bigger than the screen until you maximize, & you can barely fit any content on the screen. Most of the time, though, the VM serves a screen resolution that feels right for my iPad. ### 2/5 — Barely usable with Stage Manager *2023-08-14* This may work well with basic presentation mode, but with Stage Manager on a M1 or M2 iPad Pro and most current version of iPadOS, its a usability mess. Odd mouse and keyboard behaviors where both iPadOS and Horizon client are trying to trap and respond to input, and inexplicable connection drops. Understand of course, that working with Stage Manager vs. full external display control is a different challenge for the development team, but until that is resolved the integration with the current display features for the Pro iPads is lacking ### 2/5 — Misses by a lot *2023-08-03* I really wanted to like this app, especially since my office is moving from Citrix to Horizon. But as someone who has previously used a beautifully designed app that is effortless to use, I want to jab my eyes out after using it for a few minutes. I’m giving it 2 stars because I suppose it is usable, but oh so painful. Here are some of the issues: 1. No pinch to zoom 2. In track pad mode it requires 3 full drags of the finger across the screen to move the mouse across once. This becomes tiresome. 3. I defy you to click/drag across a large block of text that requires scrolling the screen. If there is a way to do it accurately, I haven’t found it. 4. Switch away to another app for 2 seconds, come back, and guess what…you get to reauthenticate. Except that… 5. The app is now locked up in a death spin and requires being closed before you can reauthenticate. 6. The right click is quite the crap-shoot. You might get a right click, but you are just as likely to get a left click somewhere between the 2 fingers. 7. Sometimes the keyboard pops up with the typing area visible, and just as often it is covering the typing area, so you are typing blind. There are many other defects, but the rest would be tolerable (at least what I have discovered) if these first 7 show stoppers were addressed. ### 2/5 — Bad update *2023-02-12* Since the latest update it is impossible to work with Word and the app constantly crashes. Also paste doesn’t insert what was copied. ### 2/5 — Shift or CTRL buttons creates a pop-up *2022-10-29* When using the the keyboard, every time I copy and paste or use the shift or CTRL key a big pop up appears and completely covers the bottom part of the screen, which is where the task bar is! Every single time any of these buttons is pressed, I have to complete the action I need to do and then use the hovering menu to close the pop up. It’s so frustrating to use. ### 2/5 — Crashes when typing too fast *2022-08-31* Getting better but can’t cope when I’m typing fast on the magic keyboard. The app just closes and then I need to go through the log in process again. Please fix! ### 2/5 — Crashes Regularly *2022-07-28, version 8.6.0* I don’t know what happened to this app. It crashes constantlyWhen this app works, it’s great. The connection is quick and it interacts well with my iPad & keyboard. The problem is that app crashes at least once almost every time I use it on the iPad. I end up having to re-open it and log into my virtual desktop from the beginning. On my Mac, the app works well. PLEASE look into the crashing issues with the iPad version of this app. ### 2/5 — App not working on the phone version *2022-04-30* Hello, The app works well on the desktop version but stopped working on the IOS. Is there anything that I can do? I really use it for work related tasks. Thanks ### 3/5 — iPad Issues with Closing at Random *2022-03-07, version 8.4.0* This app works well! Works with trackpad and can be hooked-up to another monitor. The only consistent issue I have is that the app will close at random and force a login, sometimes happens every two minutes, sometimes every two hours but never fewer than ten times a day. ### 3/5 — Fine *2022-03-04, version 8.4.0* The app is fine. It seems to work without a hitch. I really wish it would allow us to have multiple instances of the app running at once. I often need to connect to multiple computers at once while I am working from home. ### 2/5 — External monitor still letter boxing on all 4 sides *2021-12-15, version 8.4.0* So last update did address the keyboard shortcuts, Thank for that. But we need correct external display support, right now you still end up with black bars on all 4 sides. Last it would be great to bring audio redirect for things like Zoom, similar to how it is on MacOS ### 2/5 — Poor external monitor support *2021-12-06* When using the external mirror mode over HDMI the picture does not fill the external monitor it i sip the correct aspect ratio but windowed. ### 2/5 — Do you, the developers, even care about this app? *2021-11-03, version 8.3.0* This app crashes about once every fifteen minutes when connected to my remote work desktop. I’ve been experiencing these issues for a while now, and have seen similar complaints in the App Store reviews from when I downloaded the app over a year ago. This isn’t a new thing, nor is this app Candy Crush. People literally depend on apps like this for paying their bills and you have repeatedly shown your ineptitude and complacency in resolving these issues. If I had an alternative, I would use it. This app is a heap of junk and its implementation is so atrocious it’s practically criminal. Shame on you, you money grabbing, self serving troglodytes. ### 2/5 — Reporting a bug *2021-10-04, version 8.3.0* The remote login worked great then stopped connecting. It just gave the error message that the internet was too slow to make a connection. Desktop loading warning, Your desktop is loading too slowly because of poor network connection. Please try to switch to another network or contact your help desk for assistant. I’ve tried 4 different internets mine, friends, and even Starbucks. I logged in that morning no problem and then a couple of hours later cant login again. Fix fast. ### 2/5 — Get rid of the absurd keyboard bar *2021-07-25, version 8.3.0* This app is one seemingly easy fix away from being a 4+* app. Whenever presented a text entry field you get a useless white bar at bottom of the screen. Your desktop then resizes. It isnt huge, but on an iPad every millimeter of screen real estate is precious. The firm I work for is an enterprise vmware client. I submitted an issue to them to see if there was any way to get rid of it. They ended up saying it was an iOS issue. Meantime I started using the Microsoft Remote Desktop client and they seem to have found a way around this issue because it isnt there. Other than this glaring issue the app works for the most part. ### 3/5 — Does not support external keyboard on 2021 iPad Pro *2021-06-11, version 8.2.0* on 2021 iPas Pro 12.9”, using Apple’s Magic Keyboard, when I tried to write an email, I cannot add a space after typing a word. It works on my 2020 iPad pro 12.9” with the same Magic Keyboard. Please fix the issue asap. ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible connectivity *2024-11-18* This app is terrible. Most of the time it is unable to access the remote server due to some access issue. I was told by my work IT that this occurs on the corporate network, however I encounter this issue everywhere. Very sporadically the app will connect to the server and function as it should but there does not seem to be any rhyme or reason as to when that will happen. Attempting to reinstall the app and access the remote gateway through regular/private/vpn does not seem make a difference as to whether it will connect or not. ### 1/5 — Mdr technology *2024-09-11* Very complicated ### 1/5 — why is it not treating iPad Pro + MKB like Mac?? *2024-05-24* What a disappointing app that gets in its own way. When a keyboard + mouse are paired (such as the Magic Keyboard) why is not hiding the virtual keyboard bar at the bottom (which seemingly has a mind of its own popping up) and the touchscreen quick access circular button + left-side tab? These unnecessarily clutter the display and take away from the experience, especially when using a keyboard and mouse. Why is it not simply treating the iPad Pro + Keyboard and Mouse effectively the same as the Mac VMware Horizon Client? That’s what it should do. Hopefully with Broadcom’s acquisition, this disaster of an app is fixed. ### 1/5 — Challenges and Suggestions *2024-02-14* I find working in the VM Horizon application to be challenging. The inability to drag or resize windows without moving the entire application is frustrating. Additionally, the persistent keyboard settings bar that obstructs the taskbar is bothersome, with no option to hide it. Despite attempting to use this application on my iPad, I cannot recommend it due to these issues. It feels like using this app is more of a time-waster than a productivity tool, and the adjustments required are not justified. I hope this feedback is taken into consideration, as I've been considering replacing my Dell tablet with my iPad for some time now. It would also be beneficial if there was a feature to lock oneself within the application, preventing accidental resizing when trying to close software within the VM ### 1/5 — Lousy lousy lousy *2022-11-17* Can even see what I’m typing?? VM clashes with iPad ppro sharing features and continuously crashes. It’s the most soul destroying app I’ve ever used… Not that I can see my typos for this review. :-( ### 1/5 — Recent update killed my functionality *2022-08-26, version 8.6.0* I’ve been using this for my work VDI for a couple of years and it’s been pretty good, but not great. A recent update, however, has killed all functionality for me. There is normally a soft keyboard that has the option of using the function keys in a document. The function keys used to stay present on screen while you were typing so they could be used repeatedly if needed in a document. This was somehow changed on a recent update. Now if I use a function key to help navigate to a blank field in a document, the minute I type to edit that field, the menu drops away and has to be reactivated to be used again. I have had issues where after reactivating the function key menu, my document is also de-selected and I have to then reactivate the document and click the spot I need to edit to be able to start typing again. Overall it’s added about 5-6 clicks to something that worked perfectly previously. Where there are 30-40 fields to navigate in a single document, it’s not usable. My iPad has essentially become a $1200 paperweight. Thanks. Please fix this problem. **Developer response:** Hi, Thanks for the reporting. We can't reproduce this issue internally. Could you help provide following info for us to investigate? 1, iPad Model 2, iOS version 3, Agent version 4, Document software 5, Problematic functional keys 6, Logs and video recording of this issue Thanks VMware Horizon product team ### 1/5 — I could not install this *2022-08-20, version 8.6.0* I tried to contact VMware and they are not working today. This app does not say anything about needing to pay for anything. However, went to VMware they have fees for licenses. I do not see this as a subscription in my account, so I hope I do not get scammed. I do not know how anyone got this app to download and to work on their iPhone. I tried to report there was something wrong and I got redirected to VMware with a message saying this page is invalid. I guess I need to call Apple now to let them know what is going on here. Do not get this App! It should be taken out of the Apple Store! ### 1/5 — Time out *2022-05-05, version 8.5.0* It doesn’t stay open or running in the background every time I just swipe up to open another application and then I’ll come back to this one it’s already close again I have to a star over why doesn’t stay running in the background I have the iPad 12” m1 with 8gb of ram. Fix it 🤨 ### 1/5 — Latest update makes it crash *2022-03-29, version 8.4.0* Used to be usable, but now it crashes completely - just wipes right off your iPad screen and you have to start again. It’s not internet signal, I’ve tried different kinds from Wi-Fi to 5G. Awful, considering this effectively eliminates using this tool for working from home, which much of the world is still doing. What a shame. ### 1/5 — Does not work after upgrading to iOS 14 *2021-01-25* Does not work after upgrading to iOS 14 ## Most praised reviews (10 highest-rated) ### 5/5 — Getting Better, would love to see M1/M2 Optimization *2022-10-31, version 8.6.0* Keep it up, I am getting closer and closer to these devices becoming usable for work systems. They are vastly overpowered with these chips, now it is all software. VM has come night and day on their app since first trying it. ### 5/5 — Almost 5 stars *2021-10-13, version 8.3.0* Client is working well with iPad Pro and mouse/keyboard/external monitor. I’d love to see true multiple monitor support rather than presentation mode, but I think this is more an iOS limitation. At least in this client I’m able to get full screen on my external monitor. The only issue I’m having is after I upgraded to iOS 15, the idle screen in the horizon client has changed from black to bright white. This is a real battery drain and it’s energy inefficient on the external monitor. Can the developer change tweak the client so it’s black on idle timeout when running on iOS 15? When I was on iOS 14 it was black. Otherwise, 5 stars. Thanks. ### 5/5 — Almost perfect *2021-09-04, version 8.3.0* The mouse support is great. I had a problem with slow desktop load, but used a different server address and much faster, so that’s not a Horizon issue ### 5/5 — It works well *2020-12-21, version 8.0.5* Run it on the 4th generation iPad Air. Set up screen to 4/3, disable window native touch gestures and disable full screen touchpad mode. Pencil, bluetooth mouse and keyboard are all working. ### 5/5 — UPDATE: Supports Apple Magic Keyboard & Trackpad *2020-10-16, version 8.0.5* Support added. Thanks very much. It seems to be working well for me. To users: Turn off “Windows Native Touch Gestures” in Settings or you may not be able to see the pointer. ### 5/5 — Usually 5 Stars - 5 Stars Again! *2020-09-19, version 8.0.2* Back to 5 Stars! I left the review below only yesterday and a new version was since released and I was able to login for work, the very first time I tried and without being booted out. Thank you so much! Hello, I have been using the app on my iPad for the last year with no problems. But since IOS14 i literally have to try 10-15 times to login. Each time I have to delete my server and re-enter it. There was is way to roll my iPad back to IOS 13 so I was hoping VMWare would have been updated. It was updated yesterday but it’s still not totally compatible. Please let me know if there will be another update and I’ll go back to 5 stars. ### 5/5 — Fantastic effort *2020-09-18* Love the way i can use this on my work pc, my mac and also my iPad. Thanks so much for the hard effort getting these different versions to run. I have noticed the resolution issues getting fixed and every month its getting better. As an FYI and unfairly on my behalf (hence not reflective in my review) it doesn't work on my iPad after the OS update yesterday. I know you will fix it, because you guys are great. Keep up the great work! Myself and my team working from home during this crazy time couldn't have done this without you. Also you have changed management thinking and we are now able to work from home in the future. Thanks! ### 5/5 — Crashes on iOS 14 *2020-09-17, version 8.0.0* Crashes on iOS 14 launch when logging in after token ### 5/5 — It delivers *2020-05-05, version 5.4.1* I give this app 5 stars because it works, and it along with my iPad has saved me more than once. For the record, I prefer to work on my PC instead of my iPad, but for one reason or another, I’ve had to work on my iPad, and this app has consistently allowed me to do so. ### 5/5 — Does not work *2019-07-24* This app is in serious need of a fix. It disconnects from the server seconds after logging in. How does this go on for weeks with nothing being done. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*