# Vocera Collaboration Suite — user reviews > 60 indexed App Store user reviews of Vocera Collaboration Suite by Vocera Communications, rated 1.72/5 from 75 ratings. - Source: https://appshunter.io/ios/app/vocera-collaboration-suite/id806221179/reviews - App overview in markdown: https://appshunter.io/ios/app/vocera-collaboration-suite/id806221179.md - Rating breakdown: 5★ 9 · 4★ 3 · 3★ 1 · 2★ 6 · 1★ 48 ## Newest reviews (15 of 60) ### 1/5 — Terrible *2025-01-14, version 3.14.2* Call function never works. I miss urgent messages all the time. This app adds so much stress to my job. I would much rather carry around a giant pager because those are ALWAYS reliable. No hospital should use this app in my opinion. ### 1/5 — Very High Background Battery Drain *2024-12-29, version 3.14.1* This app uses an absolutely ridiculous amount of battery power in the background. It drains more battery than any other inactive app, even when the app hasn’t been used in weeks. ### 1/5 — Not sure how this app is still around *2024-11-16, version 3.14.0* Honestly this is app is a relic that is still somehow being used. It has not kept up with any of the advances of IOS in the last 10 years, I guess. It is clunky at best, crashes regularly and is not all that user friendly. ### 1/5 — Not good *2024-06-11, version 3.13.5* This works so poorly people thought I wasn’t picking up my phone and I almost lost my job. It’s the absolute worst. ### 1/5 — Vocera *2024-06-08, version 3.13.5* I find app very user unfriendly. Not a fan ### 1/5 — Horrible App *2023-12-20, version 3.13.4* Don’t get this app if you have an iPhone pro max. It won’t work and between Apple and this creator, they can’t figure it out. Absolutely useless app. ### 1/5 — Removes me from on-call status *2023-07-06, version 3.13.1* This app works well enough during the day, but it will remove me from on-call status for no reason and without notice. ### 1/5 — Crash repeat crash *2023-03-19* Every other time this app gets “active” though it is always on in background, it crashes requiring a restart. Every single time. It’s pathetic. Using up to date iOS. ### 1/5 — Not good *2023-01-25, version 3.12.0* With IOS it seems there are multiple glitches that make frequent use VERY FRUSTRATING. Calls are almost always „ missed“ screen responsiveness is delayed. Awful for busy ICU providers. ### 1/5 — Always hangs up *2022-12-20, version 3.12.0* I don’t get calls the app automatically drops them ### 1/5 — I hate this app, because it’s not safe for hospitals. *2022-10-01, version 3.12.0* Unlike competitor MH-Mobile (I used at my previous institution), this app doesn’t deliver messages well over cell signals. Instead, one must be on the wifi designated just for Vocera. If someone is on another wifi (even at the hospital), then there are issues. Imagine what happens when a nurse needs on-call physician help for a rapidly deteriorating patient, and vocera doesn't work well because of the connection of the user’s phone?! The foreseeable poor outcomes are vast. Please fix this app. Also, make it look and feel like it belongs on iOS 16. Your UI is awkward with random controls at the top and bottom of the screen (tough to use with single hand when controls have this spread). ### 1/5 — Years of app use, same old problems. *2022-06-08, version 3.10.3* I am an end user of Vocera, my employer requires it. Ours is a mixed network of Vocera handheld devices and the Vocera cell phone app on personal cell phones, and the Vocera desktop app at our workstations. There are too many ways for a communication to fail on this platform. Is the caller on the Vocera network or off network, or on a cell network, or on another local network? These will impact your ability to connect, and how you should attempt to call. Is the recipient’s app open on their phone, app closed, personal cell privacy settings on? Was the communication sent via text, or template? Was the caller using the desktop computer application, their cell phone app, or the personal device? Not all cross-talk, and will impact if the recipient receives the call. There are too many uncontrolled variables. Some calls only work device to device, some only work on-network to off network. Vocera needs to improve the cross-communications of their platform’s app, device and desktop versions. Needs to be uniform. We professionally accept the high rate of communication failure as a norm. It’s one of the weakest points in our organization. ### 1/5 — Horrible for Emergencies *2021-12-13, version 3.10.0* At my hospital, this has been chosen for the preferred method to call out the heart catheterization lab for STEMIs (heart attacks) and it doesn’t work over 70% of the time! It logs you out if the app (and doesn’t give you a warning) so you miss EMERGENCY calls!!! ### 1/5 — V3.8 no longer activates speaker on incoming calls *2020-10-01, version 3.8.0* New version does not activate speaker on incoming calls - only handset. Makes it impossible to hear when people call you. ### 1/5 — Nukes battery *2020-08-31, version 3.7.0* My phone battery stats are showing Vocera sucking it down every day, all day. I’ve turned off background refresh, and LTE. Force quit, nothing helps. ## Most critical reviews (10 lowest-rated) ### 1/5 — Fascinating *2026-03-18, version 3.15.3* I use the application on personal device. It’s amazes me how poorly made this app is. The app quits 9 times out of 10 when opening one of it’s notification. Interface is medieval looking and is the farthest thing from intuitive. Notifications are a hit or miss. Customization is nonexistent. ### 1/5 — Annoying bluetooth reminder *2026-02-25, version 3.15.3* The worst thing is the unnecessary and relentless reminder to turn on Bluetooth. I don’t want to use Bluetooth with this app. The Developers need to turn this reminder off. ### 1/5 — Needs reworking *2026-02-22, version 3.15.3* Cannot mute messages Cant find chats that are hidden Badly designed app ### 1/5 — Invasive *2026-01-14, version 3.15.3* App should not ask more than once if I want to allow my location to be shared. ### 1/5 — Unusable for calls *2025-12-01, version 3.15.3* Unusable for calls due to statics ### 1/5 — Useless. Beyond useless *2025-11-02, version 3.15.3* It crashes every other time I sign on requiring a sign on. Has been case for all versions and different iPhones. No way to set Home Screen to send a text, to default to all contacts and not just favorites, and no way to set “all patients” and not just “my patients” which is strange since I have no “my patients” ever. This is among the worst communication apps I’ve used in decades ### 1/5 — Terrible *2025-09-16, version 3.15.2* I have yet to find one function/aspect that works smoothly in this app. ### 1/5 — Na *2025-04-14, version 3.15.0* For some reason it won’t take calls unless the location is on always not just when the app is on. Anyway I hate this thing ### 1/5 — Randomly crashes *2025-04-10, version 3.15.0* This is an app our hospital requires us to use. It takes up a fairly large amount of memory on my cell phone. It will also randomly crash at any point during use. I think smoke signals might be a more effective way to communicate. ### 1/5 — Worst app of the 2000s *2025-01-26, version 3.14.2* I wish I could compass report this app. Some developer clearly doesn’t give a s. There’s no excuse for having this bad of an app in 2025. ## Most praised reviews (10 highest-rated) ### 5/5 — Swiss Army Knife *2020-02-25, version 3.6.1* Dont go by the somewhat dated UI appearance but if you look beyond that, the app is a solid accompaniment to any clinician that’s trying to juggle multitude of priorities on a minute by minute basis. Vocera delivers the most important alerts & alarms, allows me to collaborate using patient information with other colleagues on my floor or across my health system. It has integrated secure texting as well as “alexa-like” voice calling capability to, for instance, “call the on-call physician” without needed to look up who it is or needing to remember their phone number. Similarly, using voice, I could “Page Doctor McVille” and a text/page would be sent. ### 5/5 — Podcasts Don't Get Interrupted Anymore *2017-04-27, version 3.1.2.708* My podcasts are now no longer interrupted, or audio in general. I can now listen to an audio book and not worry about missing alerts, and without having to press play every couple minutes. Something that has been quite annoying, am happy it's not giving me problems anymore. ### 4/5 — Wifi *2015-06-04, version 2.0.2.278* Do you have to have wifi ### 3/5 — Fills my recent call list *2017-02-20, version 3.1.2.694* The call log in the app is nice. But, why does it have to fill up my phone's recent call list also. Also hate that it pauses my audio after a few minutes. I have to remember to exit out of the app before I listen to audio. ### 3/5 — Causes podcast to pause *2016-12-22, version 3.1.1.643* A useful tool. Unfortunately causes podcasts to pause every two minutes or so. Deleting the app corrects the problem ### 2/5 — Works somewhat *2025-09-09, version 3.15.2* Better function than paging (I appreciate the ability to text back and forth) but finding a contact is hard. Sometimes the message doesn't pop up until I open my phone which is an issue since I need to get the notification when it is off. One other glitch: for some reason after I downloaded this app, any time I try to push "call" on my most common contact in my iPhone, it defaults to vocera (an app they don't have) instead of a regular phone call. Doesn't happen for anyone else. Now that button to call that contact doesn't work at all. Very strange but it was a glitch that happened after downloading Vocera for work. ### 2/5 — Bad app *2025-08-12, version 3.15.2* I don’t understand how it is not possible to change your PIN within the app. I had to call the hospital IT department and they have to put in a ticket with Vocera to get it changed. This is an obvious security risk considering of somebody gets my PIN they can now log into my app and I’m not able to change it. Major security, and HIPPA violation risk. ### 2/5 — Delayed messages *2021-08-18, version 3.9.2* Message received is very delayed from when the message was sent. Also there should be a way to clear the message from your iwatch, it would help immensely. ### 2/5 — App Disconnects & Reconnects for Calls *2021-04-28, version 3.8.2* When you receive a call end your phone is not open (locjed screen) and you answer it, Vocera app Disconnects and then 10 seconds later it Reconnects to the user. This is not very helpful, especially in emergency situations. ### 2/5 — Since iOS 14, keeps disconnecting. *2020-09-20, version 3.7.0* Hard to be available to my units if I can’t reliably talk to them. Used to be great. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-10.*