# Vodafone Broadband — user reviews > 198 indexed App Store user reviews of Vodafone Broadband by Vodafone, rated 3.78/5 from 19,367 ratings. - Source: https://appshunter.io/ios/app/vodafone-broadband/id985918725/reviews - App overview in markdown: https://appshunter.io/ios/app/vodafone-broadband/id985918725.md ## Newest reviews (16 of 198) ### 3/5 — Slow and laggy *2026-08-30, version 6.1.4* Very slow and laggy which is annoying you go to turn WiFi off devices like my child’s at bedtime and it crashes ### 4/5 — Broadband App *2026-08-19, version 6.1.4* Had this app installed now for a few months and so far I haven’t had and issues with it. Tells me if there’s outages and any issues that are going on in the house. Only real improvement would stability as it does crash quite a bit when using it to look at stuff and change setting etc but other than that it’s pretty good ### 1/5 — Meant to be one gig, but usually runs at less than 10% of that *2026-08-17, version 6.1.4* Just awful wifi and the app is useless at resolving issues ### 2/5 — Vodafone - annoying App *2026-08-16, version 6.1.4* The Vodafone App should be great but isn’t helpful/integrated with devices. We’ve upgraded to full fibre & got the latest router & boosters. The App is slow to open & unreliable. It has clever functionality but chugs along. The matey ‘not long’ messages really grate! Not cutting edge at all. The Boosters unpair - but the lights on devices suggest they are working fine & when the App doesn’t open it is annoying. Contact with customer services is fairly good. Temperamental & unclear devices & the chugging app let the otherwise great Fibre Hub down. An integrated app could be transformational - this is just annoying. ### 1/5 — App is slow *2026-08-16, version 6.1.4* The app is so slow it takes an age to load ### 1/5 — Terrible service and app *2026-08-15, version 6.1.4* Regularly the internet just decides it’s not going to work and the first port of call is a very slow app which doesn’t work to troubleshoot. It doesn’t remember the names you assign to boosters. Terrible, terrible service. ### 2/5 — It happy yet!! *2026-08-15, version 6.1.4* Took too long to arrive. Problem was Vodafone didn’t put house number on the order. Quite tricky to set up without someone talking you through it and now WiFi is intermittent in my bedroom. Didn’t have this problem with Sky ### 3/5 — Slow and not level with other companies *2026-08-14, version 6.1.4* This app has many issues such as the delay very slow most of the time and need to be more fast and more options like an AI system will really help elevate the broadband app helping people understand issue and trying to solve it making life faster for everyone and this investment can make it cheaper in the long run due to not much maintenance needed after adding AI to the app and small other tweak to make it faster and adding more options ### 1/5 — Poor performance-not fit for purpose *2026-08-13, version 6.1.4* Since moving we have constant service drops. Sometimes our devices show as connected but just won’t connect to the internet, other times it won’t connect at all. Even when connected it can’t cope with normal household use. Really really poor. ### 1/5 — Rubbish *2026-08-13, version 6.1.4* Always broken ### 1/5 — No internet *2026-08-12, version 6.1.4* Every now and then there is no internet for hours. No warning. No email. I work from home. I need internet. Very unprofessional ### 1/5 — Very slow and constantly cuts out *2026-08-11, version 6.1.4* Worst wifi we have had, all devices struggle to get a connection even when stood in front of the router! Called Vodafone who spent 20 minutes checking everything then rebooted router which worked. Signal was all fine for 24 hours then reverted back to all devices struggling to connect stating no network connection. To my dismay just seen we have another years contract to get through 😑 will swap as soon as we can. ### 1/5 — Poor *2026-08-10, version 6.1.4* Never what we were promised. Only 2 of us in a bungalow and so slow. Will leave when we can afford it ### 1/5 — Worst service *2026-08-08, version 6.1.3* Quick to take money and slow to restore service. ### 1/5 — Ongoing issues with app and boosters *2026-08-07, version 6.1.3* Completely disappointed as all the boosters together stopped working and the Vodafone Engineer technician is unable to replace as he can do only one by one Time consuming and complete frustration and disappointment ### 1/5 — Wish I hadn’t bothered *2026-08-06, version 6.1.3* My VF broadband was getting slow and dropping out regularly. Despite being 500 Fibre, it was unusable at times. VF upgraded me to an ultra hub. Ultra awful I think, it’s gone from slow to almost unusable. I should have changed supplier. ## Most critical reviews (10 lowest-rated) ### 1/5 — 67snips *2026-08-30, version 6.1.4* It’s good when it works but drops out constantly! Probably the worst network that I’ve ever had broadband from. ### 1/5 — Poor speed and connectivity *2026-08-29, version 6.1.4* Router was set up, apparently in the best spot. We cannot connect to apps at all from other rooms. Regretting having changed from previous provider. ### 1/5 — Worst app ever *2026-08-28, version 6.1.4* This service is an absolute joke. Your app is a joke Tobi is a joke And you make it impossible to fix your issues. ### 1/5 — Slow internet *2026-08-26, version 6.1.4* What’s going on?? Was fine until this week. ### 1/5 — Not for Ireland *2026-08-23, version 6.1.4* Not for Ireland but just does not say where you need to be from to be able to use it ### 1/5 — Rubbish *2026-08-20, version 6.1.4* So many problems with low speeds. Vodafone unwilling to help but just keep sending engineer after engineer. Have raised a complaint. You seriously need to up your game with customer service and answer complaints in a timely manner. If I could give -10 stars I would. ### 1/5 — User unfriendly app *2026-08-20, version 6.1.4* Disappointing app unreliable service. Unable to fix basic network issues with the app. Needs serious improvement to be even of little use ### 1/5 — Rubbish *2026-08-20, version 6.1.4* Moved from EE. Asked to take my landline number with me which they said was done, now don’t have a landline number at all as they don’t migrate it. Can’t add it on as I need to cancel contract and take a new one out with an increased cost. Signal drops off couple of times a day. Can’t get signal upstairs in house Got 3 boosters that don’t do anything and have to reset them every day and they are near the router. I am stuck in this contract for 24 months which I am regretting big time… Avoid at all costs ### 1/5 — Most 3rd class app *2026-08-17, version 6.1.4* Logged out automatically Like nonsense….. ### 1/5 — Not working *2026-08-17, version 6.1.4* My new broadband is not connected to anything , it’s so slow even with the booster . And no one is helping me ## Most praised reviews (10 highest-rated) ### 5/5 — Easily the best provider security app on the market *2026-08-23, version 6.1.4* I’ve tried broadband and security from other providers before, and Vodafone blows them ou. They done a brilliant job here. It’s reliable, easy to use, and offers much better security than the competition. Just a tool for protecting devices but gives me great peace of mind ### 5/5 — The best *2026-08-17, version 6.1.4* Been with Vodafone broadband for over five years and never had any problems from home or abroad. ### 5/5 — Great system *2026-08-14, version 6.1.4* It took a bit of fiddling but I eventually got it all up and running with the help of the Vodafone helpline staff. Great staff, great patience with someone who hit a snag. The system is extremely quick and I have at times over 20 devices working on the network. Very pleased ### 5/5 — Phenomenal coverage *2026-08-13, version 6.1.4* I just switched to Vodafone broadband today and the service is excellent I highly recommend ### 5/5 — Much to my surprise *2026-08-03, version 6.1.3* Much to my surprise this app works really well I wonder for how long before an update screw s it all up? ### 5/5 — Great app *2026-07-31, version 6.1.3* Works just as it should. ### 5/5 — Hub *2026-07-29, version 6.1.3* Connections ### 5/5 — Good *2026-07-26, version 6.1.3* Very useful app ### 5/5 — Broad band help *2026-07-25, version 6.1.3* Vodafone have been very good help and reliable in difficult times, good support in the Harrogate office and advice. ### 5/5 — Simplicity *2026-07-24, version 6.1.3* Vodafone’s Broadband Ultra could not be simpler to manage. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-14.*