# Vodafone Secure Net — user reviews > 102 indexed App Store user reviews of Vodafone Secure Net by Vodafone, rated 4.59/5 from 10,151 ratings. - Source: https://appshunter.io/ios/app/vodafone-secure-net/id1161727483/reviews - App overview in markdown: https://appshunter.io/ios/app/vodafone-secure-net/id1161727483.md ## Newest reviews (13 of 102) ### 2/5 — Online protection *2026-08-19, version 3.46.0* The online protection button is missing from the app now,so can’t see if there’s been any threats.it’s just ID monitoring and scam call protection. I uninstalled and reinstalled but still not there. Make me feel anxious. My subscription says active on the my Vodafone app. It comes up on the web version- update the good/fair logo is missing, plus the online protection button reappeared and is now missing again. ### 3/5 — Where are the details? *2026-08-07, version 3.45.0* Practically only toggle switches and can’t do anything else. Get a text saying click here for more details and all I see is a toggle and a kid smiling with his mum ### 3/5 — Doing its job *2026-08-02, version 3.45.0* Secure net seems to do its job but doesn’t actually give me any real information on what it’s blocking. It will tell me that it has blocked suspicious activity but when you click on the notification, it just opens the app and doesn’t give any info on what it is or how to deal with it?? Bit frustrating and I’m struggling to identify the culprit. ### 2/5 — Ok *2026-07-22, version 3.45.0* Great that it protects my network, but what is the point of a notification and then not being able to review it and its impact. Update. Now get notification with what the attempt was but still no detail in the app just high level number. Need which device the attempt was made on, even if it is just the IP address and the malware. So I can investigate more ### 2/5 — Ok *2026-06-08, version 3.45.0* Great that it protects my network, but what is the point of a notification and then not being able to review it and it’s impact ### 2/5 — Badly rushed app *2026-05-19, version 3.45.0* I don’t think they have a testing and quality control team. The UI features incorrect warnings and disconnected information. Cannot speak to team as no contact info on contact page. ### 1/5 — Scam *2026-04-05, version 3.44.1* Can you explain how did you managed to block a some scammy threat on some Iphone 5 when no one in a household has it? This app is simply fake ### 3/5 — Apps *2026-04-04, version 3.44.1* I went on the pets at home app and then a message from Vodafone saying-secure net has blocked petsathomefriendsandfamily. Com as it is known for malicious activity. I’ve had the pet at home apps for years and this is the first time this has happened. ### 1/5 — Why MAC address? *2026-04-02, version 3.44.1* Firstly, I find it frustrating that this functionality sits in a separate app to my existing Vodafone Broadband app. Coming from an ASUS system which houses all the functionality in once place, two apps seems unnecessary. But my biggest gripe is the App’s insistence that I identify devices using their MAC address. All too often, the easiest way to identify my devices is via its IP address but this app won’t let me do that. Worse, despite having over 50 connected devices, only about half seem to show up. Ultimately, I have been unable to identify all of the devices used by my family making this app rather pointless. ### 3/5 — Inconsistent *2026-03-31, version 3.44.1* Was an App that basically didn’t work on the latest iPhones until recently, but seems to have been revived from life support. Cautiously optimistic ### 1/5 — Blocks AirPlay *2026-03-14, version 3.44.0* Generate rubbish, blocks necessary traffic on my home network including Apple AirPlay ### 2/5 — Secure net ? *2026-03-01, version 3.43.1* An app that’s called Secure Net which is automatically applied to an upgrade which is only free for a limited period after which you pay for so to remove it the App tells you that you can’t actually remove it from the App but must go to the Vodafone online account what a waste of time ### 1/5 — Child device list missing *2026-02-25, version 3.43.1* The latest update no longer shows the list of devices assigned to each child, so this cannot be edited, please fix ## Most critical reviews (10 lowest-rated) ### 1/5 — Who makes these decisions? *2026-08-11, version 3.45.0* Not sure how my favourite sports radio station ‘Talksport’ is being locked due to malicious content! Get it back on please and stop policing what I choose to listen to. ### 1/5 — Talk sport *2026-08-06, version 3.45.0* Why have you blocked this app it’s a sports radio station Please put back on asap No reason to do this ### 1/5 — Very Poor *2026-08-04* Not sure if this is all Secure net or the woefully shocking Ultra Hub 7. After more than 10 hours of support calls, DHCP addresses disappearing, devices still connected to wifi but internet dropping in and out, Secure Net saying doing was a speediest on ookla was a threat and blocking it. I have finally given up and gone back to my ultra Hub 6 (which works absolutely perfectly). Even the support team had to admit they couldnt solve Ultra Hub 7 Issues (they updated booster firmware (interestingly the Hub is still running an April Firmware - check Redditt and you’ll see lots of people having the same issues),. Whats a shame is that Vodafone won’t take the Kit back and replace the boosters with wifi 6 when they kn wo the 7 hub is fundamentally flawed. Shame on you Vodafone but be warned their wifi 7 tech is not yet ready for the wild!! ### 1/5 — Don’t use SecureNet! *2026-08-03, version 3.45.0* It’s so bad, it automatically adds legitimate websites under ‘block’ or adds suspicious harmful, and sensitive websites (not even proper website addresses) under ‘allow’ - crazy! Doesn’t notify you and provide option to decline or accept each time which would solve that problem - or why not just let customers add their own websites instead of Vodafone making assumptions..?! As a result, you have to keep checking what is allowed or blocked and manually delete as appropriate. Not knowing actually makes things less secure!! Vodafone offer no solution and a developer replied and just said ‘use social media channels’ if I wanted to discuss, but no idea how that works so I’m not going to lose another 60 minutes my life finding out. Use a better, more secure provider that doesn’t charge £2 monthly and have a very unsafe element, rip-off and very poor service as a Vodafone customer! ### 1/5 — Uninformative *2026-08-01, version 3.45.0* Doesn’t explain threat; seems to work on a device that wasn’t even switched on. Very suspecious! ### 1/5 — Useless Rubbish *2026-07-26, version 3.45.0* Randomly blocks speed tests ? Probably to hide how poor their WiFi 7 router is. Absolutely shameful and should not be sold ### 1/5 — keeps blocking legitimate work *2026-07-23, version 3.45.0* Hard to use when secure net decides legitimate web apps are security threats. Trying to find a whitelist is nearly impossible. Poor app design ### 1/5 — Unreliable *2026-07-13, version 3.45.0* The app is unreliable. It doesn’t always stick to the times that have been set for restrictions. None of the functions work every time. Really not impressed. ### 1/5 — Don’t use this service! *2026-06-25, version 3.45.0* It’s so bad, it incorrectly adds legitimate websites to ‘block’ or adds suspicious, harmful, sensitive and incorrect information (not even proper website addresses) to ‘allow’ - on its own, without even notifying you and giving you the option to decline or accept each time which would solve the problem! As a result, you have to keep checking what is allowed or blocked and manually delete as appropriate. It actually makes things less safe not more secure, completely contradictory! I asked Vodafone and they have no answer, unbelievable!! Use a better provider that also doesn’t charge £2 monthly, absolute rip-off as a Vodafone customer… ### 1/5 — Not great *2026-04-18, version 3.44.1* The controls don’t work. Customer service completely clueless. Quite disappointed to say the least ## Most praised reviews (10 highest-rated) ### 5/5 — Secure Net *2026-08-21, version 3.46.0* Works really well ### 5/5 — Brilliant *2026-08-07, version 3.45.0* Brilliant ### 5/5 — Excellent app *2026-07-19, version 3.45.0* Highly recommended ### 5/5 — Mickie monkey *2026-06-30, version 3.45.0* Brilliant service ### 5/5 — Secure net *2026-06-30, version 3.45.0* Very good ### 5/5 — Vodafone Secure Net *2026-05-27, version 3.45.0* Brilliant stay safe Vodafone Secure Net is the best protection I’ve used Vodafone Secure Net for years it’s brilliant ### 5/5 — Disabling a website *2026-05-24, version 3.45.0* It’s the most unhelpful site for requesting a service ### 5/5 — Secure net *2025-12-09, version 3.40.1* I have had no problems with hacking or anything like this since vodaphone offered me this service it is well worth the money what I pay for it I think it’s just £4 a month ### 5/5 — Great service *2025-11-06, version 3.40.1* Feel so secure with secure net, I don’t worry so much with them there ### 5/5 — good protection *2025-07-26, version 3.38.0* just started just over a month ago very pleased --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*