# Vodia Phone — user reviews > 29 indexed App Store user reviews of Vodia Phone by Vodia Networks Inc, rated 4.10/5 from 162 ratings. - Source: https://appshunter.io/ios/app/vodia-phone/id1496199624/reviews - App overview in markdown: https://appshunter.io/ios/app/vodia-phone/id1496199624.md - Rating breakdown: 5★ 108 · 4★ 11 · 3★ 12 · 2★ 7 · 1★ 24 ## Newest reviews (9 of 29) ### 3/5 — Call quality *2024-12-19* I do like being able to see who is available internally for a phone call. But the call quality when calling through the phone app is not great. **Developer response:** It's actually not so easy to figure out who is actually available, given the fact that users can use their mobile apps and the PBX wakes them up when needed (or not). Also for desktop phones showing the registration status is usually useless because they are always registered. As for call quality, when both ends are using the same codec (especially OPUS), the call quality should be pretty good. Call quality goes down when the PBX has to translate the codecs, e.g. when one side is using OPUS and the other one is using G.722 the quality indeed suffers significantly. The transition from app-world into the PSTN-world is specifically difficult. ### 3/5 — Resuming call problem *2024-07-18, version 1.29* It was working fine but with the new update, I can’t resume calls that I’ve put on hold. Very inconvenient and annoying as I have to hang up and call again. ### 3/5 — distorted *2023-02-27, version 1.21* volume is far too loud compared to regular phone app. speaker is distorted and constant adjustment of volume is needed when switching between use of the regular phone app and this app. has no option for internal vomule control. Every user at my organization has this same issue. ### 2/5 — Can’t change presence in the app *2022-01-29* Still testing it but not liking the fact that one cannot change presence Available/Away status from the App. There is a way to set DND status but no ability to manage presence. Is this something users can expect soon? **Developer response:** Presence is a long story. For example, what is the presence state if you are on a call, and what if you are on DND. Our experience is that users don't want to spend much time on "programming" their presence state and they just want a quick DND button, especially on a mobile device. Because of this we have "rich" DND where you can specify a duration and a reason with the DND like "break", "holiday", or something on your own. On the iOS app we did not include the reason because the pop-up is already pretty big with all the possible durations and the dialog would become huge. We believe that the duration of DND is very important because users tend to forget to turn it off and then miss calls for days... With all that we have to keep in mind that we are still talking about a mobile app. Maybe the easiest solution would be a simple button that logs the user into the web interface on the browser, where all bells and whistles are available. ### 2/5 — It works sometimes *2021-08-12* I frequently encounter static with this app. When incoming calls come through (often they don’t even come through)the phone goes silent after about ten seconds. I can’t hear a thing. I’ve reached out for help and feel discouraged. I was told this is an AT&T problem. I spent a lot of time going to AT&T TWICE for them to tell me it’s not my phone or my service or anything to do with them. **Developer response:** There are different kinds of static. If it is occasional, it is likely packet loss (which is unfortunately quite common especially in the mobile world). The problem is that in the PBX world, the codec is still from the 1980s where packet loss was not common. Switching to a more modern codec that can handle packet loss better is not easy because every time the audio gets transcribed the quality drops which we also don't want. We have added some packet loss concealment in a later version (not released yet) that reduces the effect a little bit. If it's extremely loud, it's a problem with the encryption which is probably not a problem with the app, but with the setup of the PBX. You can rule out problems with the PBX itself e.g by using a web browser and making calls from there. If they have the same problem like the app, they need to be fixed on the PBX. This includes problems with AT&T (if they are your SIP trunk provider). If you are using AT&T for LTE, and you are not somewhere deep in the woods with poor reception, I would almost exclude the possibility that AT&T is the problem. ### 2/5 — History Crash *2021-06-14, version 1.10* Tapping the History button causes the application to crash. Calling and using the directory works. Perhaps the next patch this can be fixed? But for now if you have the online web version that’ll be your go to for a “soft phone”. ### 1/5 — Battery Killer *2021-01-15, version 1.8* Absolutely horrendous battery consumption. Drains battery on brand new iPhone in 1 hour. ### 1/5 — Update issue *2020-09-09, version 1.5* Last update seems to make this vodia apps stop working on my iphone, already asked support but didn't give any fix so not very helpful ### 1/5 — Blackmode *2020-04-24* Needs a big fix’s for black mode can’t see buttons when phone is in blackmode **Developer response:** That was addressed in 1.4. Hopefully we found all places! ## Most critical reviews (10 lowest-rated) ### 1/5 — can’t call from contacts app *2025-11-11* When can I call from my contacts App again? ### 1/5 — Constantly crashing iphone 12 *2025-09-23* This week has been awful. I admin this system for 10,000 people, and I can't fix my own app. ### 1/5 — Need improvement *2025-02-06* The phone quality is very poor at times and conference calling needs major improvement ### 1/5 — Bad connections *2024-05-08* My phone calls cut in and out and people say they are not able to hear me. this only happens when using the app not regular phone calls through my phone. **Developer response:** The app depends on the internet protocol (VoIP = voice over internet protocol), while regular phone calls are done using switched networks. If the internet is bad, it will be hard to have a regular conversation. ### 1/5 — Use to work *2023-10-24, version 1.25* App you to work great. Now when I use it from my mobile and call the office, they can hear me but I can’t hear them. When I try and swap speaker modes, I can hear the other side for a brief second then can’t again. Would love to know why it’s doing this! Maybe the app needs updating ### 1/5 — This app is crap *2023-09-22* I hate this app. The QR codes never work. **Developer response:** That's not a problem of the app, it's a problem with the setup of the PBX. The PBX needs to run on an address that can be reached through a secure connection, otherwise there is no way for the app to get register. ### 1/5 — Issues *2021-10-08* Just wanted to make you aware that when you place a call on hold or mute a call when using the app that call doesn’t work any more. I have to call the customer back every time the transfer feature doesn’t work either. And I receive clients text messages but they don’t receive mine. **Developer response:** ACK. We'll address that with the next version 1.13. Mute should be working though. As for SMS, please check if you can text properly other extensions e.g. on their web front end. The problem might be the SMS provider. ### 1/5 — Drops in a out *2021-08-25, version 1.11* Terrible quality of calls. App drops out and clients can’t get through. App just goes blank. Put someone on hold the other day looked like it had dropped the call back the customer was in fact on hold for 30mins and we didn’t know! ### 1/5 — App Doesn’t work *2021-08-09, version 1.11* After allowing microphone access that App hangs and nothing happens ### 1/5 — Click on history crashes the app *2021-04-07, version 1.10* Please fix this as this is not very useful. When I click on history to see calls history, app crashes every time ## Most praised reviews (10 highest-rated) ### 5/5 — Customer love it! *2025-05-06* Very reliable app and easy to use. My customer love it, Easy QR code provision. ### 5/5 — Very impressive *2024-10-14, version 1.29* The Vodia app is my daily go to for all my communications needs. Whether I am calling locally, internationally, my Vodia app covers it all. ### 5/5 — Super App *2023-11-05, version 1.25* Ich nutze die App jeden Tag und Sie funktioniert super. ### 5/5 — Home Office *2023-04-29, version 1.22* Ich verwende die App oft im Home Office mit meinem Headset. Dann kann ich sogar von meinem Garten aus arbeiten und gleichzeitig das Unkraut jäten, was vor allem bei längeren Gesprächen sehr hilfreich ist. ### 5/5 — Anywhere *2022-05-09, version 1.17* I can finally work from anywhere I like and where there’s Internet. No need to give out my private cell phone number anymore. ### 5/5 — Geht überall *2022-05-02, version 1.17* Das beste an der App ist dass man wirklich von überall aus telefonieren kann ohne seine private Handynummer raus geben zu müssen. ### 5/5 — Apps great *2021-10-04, version 1.11* App works perfect, would be nice to see transfers tweaked so you can scroll through the list of staff to pick them instead of typing an extension number, but other wise provides a great tool to make and take calls as your desk phone from the mobile. I have not had audio issues, if your systems are setup right with regards to NAT and ALG you should be fine. ### 5/5 — Stabil, einfach zu nutzen und von überall! *2021-07-13, version 1.10* Die Vodia App ist eine der stabilsten PBX Apps die ich bisher benutzt habe. Sie ist einfach und intuitiv! Seitdem ich die App nutze habe ich keine Probleme mehr mein Geschäft auch außerhalb meines Büros zu tätigen! Kann ich nur weiterempfehlen! ### 5/5 — Great *2021-04-17* This app does a great job for your pbx. Simple ### 3/5 — Good but issue with hearing aids Bluetooth *2026-04-02, version 1.33* Works well except major issue with my hearing aids connected through Bluetooth. Every other all and iPhone phone apps works great with hearing aids except this one. People can hear me fine but extreme distortion when listening. I have to disable Bluetooth and listen through phone in order to hear properly. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*