# Voipfone Softphone

> Mobile VoIP softphone for making and receiving calls via a PBX system. (iPhone/iPad app by Voipfone.)

- Source: https://appshunter.io/ios/app/voipfone-softphone/id978463603 (this page in markdown: same URL + `.md`)
- Developer: [Voipfone](https://appshunter.io/developer/593834559)
- Category: Business, Utilities
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings · 18 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 109 MB
- Languages: Arabic, Bulgarian, Czech, Danish, Dutch, English, French, German, Hebrew, Hungarian and 16 more
- Released: 2016-01-08
- Data updated: 2026-08-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/voipfone-softphone/id978463603/reviews.md

## What is Voipfone Softphone?

Voipfone Softphone transforms your mobile phone into a VoIP telephone giving you the flexibility to make and receive calls when you're away from your desk phone.

Register the softphone to your Voipfone extension and enjoy all the usual benefits of the Voipfone PBX – call groups, voicemail, call recording and call barring.

Voipfone Softphone is free to download.  Calls are charged at our usual rates.  Mobile data charges may apply when not connected to wifi.

## Key features

- Mobile VoIP telephone
- Make and receive calls remotely
- Integrates with Voipfone PBX
- Voicemail access
- Call recording
- Call barring

## Recent user reviews (10 of 18)

All indexed reviews: https://appshunter.io/ios/app/voipfone-softphone/id978463603/reviews.md

### 1/5 — Can’t get it to work!

*2026-02-04, version 1.3.150*

Works ok if voipfone app open but otherwise doesn’t ring! All settings look ok (allow background operation etc.) eventually get a notification minutes after call - unusable

### 4/5 — Office calls, out and about

*2025-10-20, version 1.3.150*

Does what I need, would like visual voicemail!!

### 1/5 — Bad

*2025-09-04, version 1.3.149*

Crashes all the time, very unstable

### 1/5 — Worst thing ever

*2025-01-10, version 1.3.146*

Scam  never works

### 3/5 — Latest update re-orders contacts, not good news!

*2023-11-23, version 1.3.143*

The latest update re-orders contacts, which is not good news if you had them ordered by first name. We have several contacts where it is company names as well and they are now all ordered by ‘surname’ with no way of changing back. 

Please resolve so that they mirror the Apple contacts (ie A-Z by first name).

New update has left our contacts all over the place. Thanks

### 3/5 — Basic

*2022-07-13, version 1.3.141*

Works fine with no issues, but guys, hire a designer! Looks like it was designed in the 90s and not in a good retro way. Same goes for the website. Clearly no design or UX people involved.

### 2/5 — Not always working

*2021-07-06, version 1.3.127*

Was missing calls and the app haven’t been notifying unless when I’ve opened it. Having quiet a few issues lately with all the services/lines on the platform. Bummer

### 1/5 — Appalling

*2021-03-16, version 1.3.127*

The app is rubbish. Calls keep coming through when you’re on the phone. Quality is crap and you have to reset the app every time you want to use it. You spend more time faffing around with this app than actually working.

### 1/5 — Full review - good connections - weak passwords - read their terms

*2021-02-02, version 1.3.127*

Serious points first, positives follow.

Security: On VoIPFone account creation the system generates you a six digit numerical (ie: 123456) password as standard for the web interface login and your VOIP phone line. Which nowadays is considered insecure (12 digit numbers, letters and symbols are a good standard). 

But don’t worry, their terms and conditions have you covered. No wait scratch that, reverse it! To quote their current terms: "The customer is responsible for all persons who use their username and password to access the service, whether authorised or not."

So change your password to a secure protocol! 

However... 

This is not possible in the web UI (nor is removing your bank card in payments area).

You can change your password over the phone on their support line.... 

But not at the weekend! So don’t get hacked at the weekend.

To conclude. The web UI does not give enough security control to the customer, yet state it as a liability in the terms. 

The terms are rather one sided and bias the supplier. However. Probably questionable in a court of law.

Those serious issues aside, you could do much worse for a VOIP call connection.

They do respond to customer emails and the connections are good.

I’d say once they sort out their generic weak password issues. Give you control of your password and card info in the web UI, they’ll have reached a decent level of security and positive customer experience. 

Their terms and conditions could definitely do with a review.

Hope this has been helpful to end users of VoIP. 

- I look forward to emending this review on their addressing of the security and UI issues.

### 1/5 — Major issues with call dropouts

*2020-06-25, version 1.3.127*

Long term customer of Voipfone who are generally excellent and very helpful. I use the Softphone when working (trying to work!) from home. However- this app is really not good. Calls dropout, connection to WiFi fades. Support told me it was a local problem to me (suggestion was it might be eg the microwave interfering!). This is simply not the case and no other voip style calls I use suffer from these issues. Is this an issue with the latest iPhone or iOS?

## Frequently asked questions about Voipfone Softphone

### What is Voipfone Softphone?

Voipfone Softphone transforms your mobile phone into a VoIP telephone, allowing you to make and receive calls when away from your desk. It connects to your Voipfone extension and offers PBX features.

### How much does Voipfone Softphone cost?

Voipfone Softphone is free to download. Call charges are applied at standard rates, and mobile data charges may apply when not on Wi-Fi.

### What features does Voipfone Softphone offer?

It provides the ability to make and receive calls, access voicemail, use call groups, and utilize call recording and call barring features through your Voipfone PBX extension.

### What devices is Voipfone Softphone compatible with?

Currently, Voipfone Softphone is supported on iPhone devices.

### How often is Voipfone Softphone updated?

The latest version is 1.3.151, and the app was last updated on March 3, 2026. This indicates a relatively recent update cycle.

### Is Voipfone Softphone suitable for business use?

Yes, it is designed for business professionals, offering seamless integration with PBX systems for flexible communication on the go.

### Does Voipfone Softphone have ads?

No, Voipfone Softphone does not contain advertisements. It is a free application with no in-app purchases or ads.

### What is the age rating for Voipfone Softphone?

Voipfone Softphone has an age rating of 4+, making it suitable for a wide range of users.

## Version history (last 5 releases)

### 1.3.153 — 2026-07-27

Improved Dutch translation

Fixed a crash when unread header is out of sync
Fixed incorrect attachment notification text when app is in background
Fixed a crash when using withCallScope with a callId
Fixed local push reconnection issue after temporary network loss

### 1.3.152 — 2026-05-18

Added
	Added call control functions
 Changed
	Changed the local SIPIS name to the AppId
	Improved logging for local push
	Updated Turkish translations
 Fixed
	Fixed EULA and error pages for non-English localizations
	Fixed groupId not being usable by functions
	Fixed attachment notifications showing incorrect text when the app is in the background
	Fixed issue where clearing voicemail did not update the badge count
	Fixed app freeze during SMS loading

### 1.3.151 — 2026-03-03

Functions Framework
Added support for Smart Links - a custom browser tab deep link that can be used to trigger functions inside Functions Framework
Added possibility to add custom buttons to home screen
Improved Function sequences - useful for resolving data from CRM
Send Linkup message
Send Linkup SMS
NetSapiens integration improvements
Added NetSapiens Messaging connector
Added support for server side call recordings playback
Added support for passing extra parameters in CSC links
Added Account status oval text customization support
Added option to include all matching codecs in the SDP of 200 OK responses
Added support for dropdowns on classic login screen
Added support for iOS26 including Live Translate
Added support for private LTE providers in local push
Updated translations for 30+ languages

Improved voicemail notification behavior - it now opens the Keypad tab by default on mobile apps

Fixed issue where the cloudid parameter was lost in web services
Fixed issue where a deleted recording could block the logout process
Fixed crash occurring after removing a contact linked to the Linkup Messaging SMS channel
Fixed badge counter for unread events when the app is not in the foreground

### 1.3.150 — 2025-10-10

Stability and Usability fixes
Improvements & Better Experience

### 1.3.149 — 2025-08-28

Improved stability

## Apps similar to Voipfone Softphone

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [SoftPhoneApp](https://appshunter.io/ios/app/softphoneapp/id1474757026) | — | Free | Business |
| [VirtualPBX Softphone](https://appshunter.io/ios/app/virtualpbx-softphone/id597645723) | 4.4 (329) | Free | Business |
| [TrueVoIP](https://appshunter.io/ios/app/truevoip/id1476888075) | 5.0 (8) | Free | Business |
| [123NET Softphone](https://appshunter.io/ios/app/123net-softphone/id1459310828) | 4.3 (91) | Free | Business |
| [LCB SOFTPHONE](https://appshunter.io/ios/app/lcb-softphone/id1439826467) | 4.3 (18) | Free | Business |
| [Bevatel Softphone Lite](https://appshunter.io/ios/app/bevatel-softphone-lite/id1660059089) | 4.3 (36) | Free | Business |

## More apps by Voipfone

- [Voipfone Mobile](https://appshunter.io/ios/app/voipfone-mobile/id593834556)

All apps by Voipfone: https://appshunter.io/developer/593834559

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-01.*
