# VoIP.ms Softphone: Call & Text — Easy VoIP Calls and Messaging

> Official VoIP.ms client for calls, SMS, and voicemail management. (iPhone/iPad app by 9171-5573 Quebec Inc.)

- Source: https://appshunter.io/ios/app/voipms-softphone-call-and-text/id6748383110 (this page in markdown: same URL + `.md`)
- Developer: [9171-5573 Quebec Inc](https://appshunter.io/developer/1825579150)
- Category: Utilities, Productivity
- Price: Free
- Rating: 3.40/5 from 15 App Store ratings · 41 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 97 MB
- Languages: Arabic, Bulgarian, Czech, Danish, Dutch, English, French, German, Hebrew, Hungarian and 17 more
- Released: 2025-07-15
- Data updated: 2026-09-02
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/voipms-softphone-call-and-text/id6748383110/reviews.md

## What is VoIP.ms Softphone?

The official VoIP.ms Softphone puts your VoIP.ms number in your pocket. Make calls, send SMS, and manage voicemail, no third-party apps or complicated setup required.

Why You’ll Love the VoIP.ms Softphone
This free app was built exclusively for VoIP.ms users, making it easy to manage your communication from anywhere. It’s lightweight, secure, and designed to work seamlessly with your VoIP.ms account.

What You Can Do:
- Place and receive high-quality VoIP calls over Wi-Fi or mobile data
- Send and receive SMS messages using your VoIP.ms number
- Listen to voicemails and manage call forwarding or call recording
- Get real-time notifications via battery-efficient push technology
- Enjoy full Caller ID support
- Start using instantly, just log in with your VoIP.ms credentials

Simple, Secure, and Seamless
Whether you're working remotely or staying connected on the go, the VoIP.ms Softphone delivers a reliable softphone experience backed by the service you trust.

## Key features

- Make and receive VoIP calls
- Send and receive SMS messages
- Manage voicemails
- Call forwarding and recording
- Real-time notifications
- Caller ID support

## What do users think of VoIP.ms Softphone?

Overall sentiment: mixed

**Pros**

- 🚀 Works with iOS
- 👍 Good features compared to other free apps
- 👍 SMS works well
- 👍 Voicemail indicator

**Cons**

- 🐛 Buggy, constantly says update is needed
- ⚠️ Limited to single account
- ⚠️ No TLS support
- 🤔 No voicemail integration or MWI

**Commonly reported bugs**

- Keeps saying update is needed when none available
- Unable to add multiple accounts
- Couldn't connect to POP server

**Most requested features**

- Push notification for voicemail
- Voicemail waiting indicator on app icon

## Recent user reviews (10 of 41)

All indexed reviews: https://appshunter.io/ios/app/voipms-softphone-call-and-text/id6748383110/reviews.md

### 3/5 — Works, but can’t set Caller ID Name

*2026-06-04, version 0.0.6*

The app works well for making and receiving calls. The biggest problem is that you can’t set the Caller ID Name for outgoing calls (it only sends the caller ID number). There is a setting in the app to set Caller ID, but it doesn’t work. I chatted with VOIP.MS support and they said that the app doesn’t support setting Caller ID Name.

### 1/5 — Useless

*2026-05-09, version 0.0.6*

Completely useless app, good luck even logging in.

### 1/5 — Not prod ready

*2026-04-28, version 0.0.6*

Bad (or broken) UI. Buggy. Always says “unauthorized” (despite the fact I’m using the same working credentials on their website).

App was created 9 months ago and the current version is 0.0.6 so it’s not even production-ready. And it shows. Their app and website looks like tech from 10 years ago.

### 4/5 — Good for work, some holes in the system though

*2026-04-07, version 0.0.6*

This app works well for business/work communication, however it would be great if you could search for key words in your messages like you can in the iPhone messages app. As well you cannot send outgoing texts/calls when connected to wifi, so adding wifi capability would greatly improve this app.

### 1/5 — App does not work

*2026-03-09, version 0.0.6*

I have texted support 6 times about my app not working they do not respond. They respond three days later and think it’s just a complete joke that you can’t work their app.

### 1/5 — does NOT work as advertised

*2026-02-23, version 0.0.6*

When calling overseas, your Caller ID will show some unknown Eastern European phone number (Lithuania, Czechoslovakia, etc) rather than your registered DID number or other number you set as your caller ID, so pretty much useless.

SMS does not work for a VoIP.ms DID that is supposedly SMS-capable even if enabled on your account to send SMS.

VoIP needs to put out an app that actually works rather than this POS that is obviously just a gimmick. Maybe AI can replace these sad developers.

### 1/5 — Poor

*2026-01-22, version 0.0.6*

It doesn’t work. Any number you try gets an error message.

### 4/5 — Good but rough edges

*2026-01-19, version 0.0.6*

Why do I get 4 copies of the sms messages for some accounts? I can see on the web version just 1 copy so this is definitely app specific.

### 1/5 — Absolute Nightmare: Endless Verification Loop, Data Extraction, and Zero Resolution

*2026-01-17, version 0.0.6*

I've been stuck in absolute limbo with this company for days, and it's one of the most frustrating customer experiences I've ever had.
What started as a simple account signup quickly turned into an endless cycle of document demands, vague responses, and radio silence. I completed their required third-party verification with face recognition and provided accurate info upfront — yet they keep coming back asking for more: a second government ID, utility bills, proof of address, etc. When I explained my legitimate living situation (no traditional utility bill because I live on a family-owned property), they ignored it and just repeated the same demands.
No secure upload portal was ever provided — just vague ticket replies that go nowhere. Every response takes forever , and each one stretches the conversation further without actually moving things forward. It's classic data fishing: keep asking for more sensitive documents while giving zero commitment that anything will actually get approved.
I'm now left hanging indefinitely — account in limbo, money/time & sensitive data wasted, and no clear path to resolution. This isn't verification; it's bureaucratic torture designed to wear people down or harvest as much personal data as possible before ghosting them.
Other VoIP providers handle KYC quickly and transparently. This company? They seem to specialize in dragging things out forever and leaving customers in verification purgatory.

### 1/5 — Does not work

*2026-01-15, version 0.0.6*

Keeps saying unauthorized… tried everything ugh.

## Frequently asked questions about VoIP.ms Softphone

### What does the VoIP.ms Softphone app do?

The VoIP.ms Softphone app allows you to make and receive high-quality VoIP calls and send SMS messages using your VoIP.ms number directly from your mobile device. It also enables you to manage your voicemails and control call forwarding and recording settings.

### What are the key features of this app?

Key features include placing and receiving VoIP calls over Wi-Fi or mobile data, sending and receiving SMS messages, listening to voicemails, managing call forwarding and recording, receiving battery-efficient push notifications, and full Caller ID support.

### Is this app free to use?

Yes, the app is free to download and use. It is built exclusively for VoIP.ms users and requires you to log in with your existing VoIP.ms credentials to access its features.

### What devices is the VoIP.ms Softphone app compatible with?

The description does not specify exact compatibility details like operating systems (iOS/Android) or minimum version requirements. However, it is designed to work seamlessly with your VoIP.ms account on mobile devices.

### How do I set up the app?

Setting up the app is simple and requires no complicated steps. You just need to download the app and log in with your existing VoIP.ms credentials to start using its communication features instantly.

## Version history (last 3 releases)

### 0.0.6 — 2025-09-04

App stability improvements

### 0.0.5 — 2025-08-08

App stability improvements

### 1.0 — 2025-07-15

No release notes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*