# Volaris

> Mobile application for managing flight bookings, check-in, and travel services. (iPhone/iPad app by Concesionaria Vuela Compania de Aviacion, S.A.P.I. de C.V..)

- Source: https://appshunter.io/ios/app/volaris/id945390888 (this page in markdown: same URL + `.md`)
- Developer: [Concesionaria Vuela Compania de Aviacion, S.A.P.I. de C.V.](https://appshunter.io/developer/945390887)
- Category: Travel
- Price: Free
- Rating: 4.75/5 from 376,659 App Store ratings · 161 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 68 MB
- Languages: English, Spanish
- Released: 2014-12-09
- Data updated: 2026-06-10
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/volaris/id945390888/reviews.md

## What is Volaris?

Faster checkout: now, you can create profiles to save all your personal info. That way, you can complete your purchases in a jiffy.

Check-in: when it’s time to check-in have your boarding pass at hand.

My trips: find all the details you need to know about your upcoming flights. Check your itinerary, flight status, boarding gate, seats, and more.

Customize your booking: add services such as checked or carry-on bags, seats, the inflight menu, or combos, even if you are already at the airport and minutes away from boarding the plane.

Get help instantly: link directly to our chatbot in WhatsApp and Facebook Messenger to receive immediate assistance.

Find inspiration: read about our destinations and pick a place for your next great adventure.

Download the new version of our app today and take off with us.

## Key features

- Faster checkout with saved profiles
- Digital boarding pass
- Detailed trip itinerary
- Flight status updates
- Add services like bags and meals
- Instant customer support via chat

## What do users think of Volaris?

Overall sentiment: negative

**Pros**

- 🚀 Easy to use app
- 👍 Convenient check-in
- 🤝 Good customer service

**Cons**

- 🐛 App crashes and freezes
- ⚠️ Unreliable website and app
- 💰 Unexpected fees and charges
- 🤬 Poor customer service
- 📍 Incorrect flight information

**Commonly reported bugs**

- Issues with check-in and boarding pass generation
- Problems with payment processing and booking
- Inconsistent information across app and website

**Most requested features**

- Improve app stability and responsiveness
- Provide better customer support channels
- Increase transparency around fees and policies

## Recent user reviews (10 of 161)

All indexed reviews: https://appshunter.io/ios/app/volaris/id945390888/reviews.md

### 1/5 — Lenta

*2025-03-15, version 2.10.40*

Cuando inicias sesión, la ventana se mueve, tengo iPhone. Años años años con la misma interfaz y de verdad no pueden pagar un desarrollador que la mejore?

### 1/5 — it doesn’t allow to check in manually

*2025-03-14, version 2.10.40*

This app was good before and now is terrible, it doesn’t allow you to check in manually and to input the information for your documents by hand, is really a very bad inconvenience!!

### 3/5 — Cero servicio al cliente

*2025-03-13, version 2.10.40*

No es posible que no puedas hablar con un agente y tod sea por chat robot

### 1/5 — Luggage

*2025-03-13, version 2.10.40*

Unable to pick luggage preferences. Charged for an item I did not need. I could not remove it and forced to do a check in with a purchase.  Otherwise, I would not be able to do a check in on the application.

### 1/5 — App Feedback

*2025-03-12, version 2.10.40*

App developers I would like to give feedback on the scan document that's supposed to make it "easier" for app users to check in. The forced camera scan document to input your documents information is very broken/faulty and is causing frustation not only to myself but for hundreds of other customers. Please bring back the manual document input option. Mexico is charging a fee and or makes you buy a new flight to check you in at the front desk, this as a big airlines company reflects negatively big time.

### 5/5 — Check in

*2025-03-12, version 2.10.40*

Rápido

### 1/5 — Change password

*2025-03-12, version 2.10.40*

Imposible de hacer un cambio por medio de su app ya es tiempo de actualizarla

### 2/5 — Point a to point b

*2025-03-12, version 2.10.40*

Scams, bad quality seats, bad experience. But you get there.

### 1/5 — App keeps crashing

*2025-03-11, version 2.10.40*

Why am I being forced to download this app to check-in? It keeps crashing. I will immediately delete the app.

### 1/5 — This airline is a joke

*2025-03-10, version 2.10.40*

It’s unacceptable that you are forced to download the app in order to check in.

## Frequently asked questions about Volaris

### What can I do with this app?

This app allows you to manage your flight bookings, save personal information for faster checkouts, access your digital boarding pass, and view all details about your upcoming flights. You can also customize your booking by adding services like bags or meals, even at the airport.

### How does the app help with faster checkouts?

You can create profiles within the app to save all your personal information. This means that during the checkout process for flights or additional services, your details are pre-filled, significantly speeding up your purchases.

### Can I get help if I have a problem?

Yes, the app provides instant assistance by linking directly to a chatbot on WhatsApp and Facebook Messenger. This allows you to receive immediate support for any queries or issues you may encounter.

### What kind of travel services can I add?

You can add various services to your booking, including checked or carry-on bags, select specific seats, order inflight meals, or purchase combos. These customizations can be made even when you are already at the airport and close to boarding.

### Is this app free to use?

The app is free to download and use. However, it does contain advertisements. Additionally, you can make in-app purchases to add services to your bookings.

## Version history (last 5 releases)

### 2.10.41 — 2025-03-20

This version includes performance improvements.

### 2.10.40 — 2025-02-25

This version includes bug fixes and performance improvements.

### 2.10.39 — 2025-01-20

This version includes bug fixes and performance improvements.

### 2.10.38 — 2024-12-19

This version includes bug fixes and performance improvements.

### 2.10.37 — 2024-12-10

This version includes bug fixes and performance improvements.

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## More apps by Concesionaria Vuela Compania de Aviacion, S.A.P.I. de C.V.

- [Volaris](https://appshunter.io/ios/app/volaris/id6739004533)

All apps by Concesionaria Vuela Compania de Aviacion, S.A.P.I. de C.V.: https://appshunter.io/developer/945390887

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*