# Volkswagen Cares Malaysia — Volkswagen Malaysia > Volkswagen owner portal for service, offers, and dealer information. (iPhone/iPad app by Volkswagen Passenger Cars Malaysia.) - Source: https://appshunter.io/ios/app/volkswagen-cares-malaysia/id1568659643 (this page in markdown: same URL + `.md`) - Developer: [Volkswagen Passenger Cars Malaysia](https://appshunter.io/developer/1233594336) - Category: Lifestyle, Business - Price: Free - Age rating: 17+ - Requires: iOS 13.0 · 55 MB - Languages: American English - Released: 2021-07-28 - Data updated: 2026-06-01 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/volkswagen-cares-malaysia/id1568659643/reviews.md ## What is Volkswagen Cares Malaysia? Elevate your ownership experience with the Volkswagen Cares app and get connected to a world of convenience, all from your smartphone. Here, you will receive access to personalised content and exclusive owner privileges via an easy-to-use interface. Whatever the weather, whatever the journey, we are here for you. Highlights of the app: View your vehicle information Conveniently manage your service bookings online Receive and redeem curated promotions and offers, exclusively for you Access the Volkswagen dealer network with our dealer locater feature Download the Volkswagen Cares app now and join our family. How to register When launching the app for the first time after registration, you will be asked to fill in your personal information, including your vehicle’s VIN number and preferred dealer for our records. You will receive a verification code via email or SMS, which you will need to key in to complete the registration. Owners who have registered with the previous version app will need to use the same email address to access their existing information in the new app. Privacy and security We value your privacy, and the protection of your personal data is of utmost importance to us. Find out more about our Privacy Policy here: https://www.volkswagen.com.my/imprint/data-protection Tell us what you think We are constantly working on ways to enhance the ownership experience, and we can only do this with your feedback. Feel free to review the app here or get in touch with us via our social media channels. You can also email our customer care at info@vw.com.my Volkswagen Malaysia Facebook: www.facebook.com/VolkswagenMalaysia/ Volkswagen Malaysia Instagram: www.instagram.com/volkswagenmalaysia ## Key features - View vehicle information - Manage service bookings - Redeem promotions and offers - Dealer locator - Personalized content ## Recent user reviews (10 of 21) All indexed reviews: https://appshunter.io/ios/app/volkswagen-cares-malaysia/id1568659643/reviews.md ### 1/5 — What a pathetic *2025-07-13, version 1.0.85* Still being outdated in 2025, not even bringing the MyVW app remote to Malaysia. ### 1/5 — Can't register *2023-07-09, version 1.0.66* Did not receive Verification code .... ### 1/5 — SMS Verification slow *2023-03-01, version 1.0.57* How many times do I have to enter new sms code? Verifications send to my sms was freaking slow. By the time, the code already expired. So annoying. And till now I still cannot register. ### 1/5 — No Verification Code Received *2022-11-15, version 1.0.57* I dont received any verification code through SMS during completing my profile as this is my first time using this app. Technical support, please assist me. Thank you. ### 5/5 — easy booking for aftersales 👍🏻 *2022-10-11, version 1.0.53* love it ### 1/5 — Cannot see my car *2022-08-23, version 1.0.53* Can’t seem to add my car in the app, tried it a few times but it just say my car will be added in 24hours time, is this app dead?? ### 1/5 — Unable to login *2022-07-26, version 1.0.53* Each time when login it doesn't allow to login… i guess this is app issue… app developer…please come out with some proper thing for customers… ### 1/5 — Simply unable to login *2022-07-02, version 1.0.53* Always states session expired at login page… ### 1/5 — Dead app *2022-05-05, version 1.0.50* Im assuming this app is dead since no SMS TAC received after forget password profile update ### 1/5 — Cannot login due to session expired *2022-04-15, version 1.0.50* Hi, I have trouble to login to VW Cares on iPhone. App keep saying “Session expired, please login again”. Is there a remedy for this issue? ## Frequently asked questions about Volkswagen Cares Malaysia ### How do I register for Volkswagen Cares Malaysia? To register, launch the app and fill in your personal information, including your vehicle's VIN number and preferred dealer. You will receive a verification code via email or SMS to complete the process. Existing users can use their previous email address. ### Is Volkswagen Cares Malaysia free to use? Yes, Volkswagen Cares Malaysia is a free application. There are no charges to download or use its core features. ### What information can I view about my vehicle in Volkswagen Cares Malaysia? You can view your vehicle's essential information directly within the app. This includes details that help you keep track of your car's status and history. ### Can I book my car service through Volkswagen Cares Malaysia? Yes, the app allows you to conveniently manage and book your service appointments online. This feature simplifies the process of scheduling maintenance for your Volkswagen. ### Does Volkswagen Cares Malaysia offer any special deals? The app provides access to curated promotions and exclusive offers specifically for owners. You can receive and redeem these deals directly through the application. ### How can I find a Volkswagen dealer using the app? Volkswagen Cares Malaysia includes a dealer locator feature. This allows you to easily find the nearest Volkswagen dealership for your service or sales needs. ### What is the age rating for Volkswagen Cares Malaysia? The app has an age rating of 17+. This indicates it is intended for users aged 17 and above. ### How often is Volkswagen Cares Malaysia updated? The latest version of the app is 1.0.92, and it was last updated on February 11, 2026. Updates are released periodically to enhance features and performance. ## Version history (last 5 releases) ### 1.0.92 — 2026-02-11 Urgent bugfix to fix voucher redemption function. ### 1.0.91 — 2026-02-09 Bugfixes and data stream (server back end) changes. ### 1.0.90 — 2026-01-05 Fixed Emergency Contact number issue. ### 1.0.85 — 2025-03-06 Corrected error in Contact Us page. ### 1.0.84 — 2025-02-26 Fixed popup bug. ## Apps similar to Volkswagen Cares Malaysia | App | Rating | Price | Category | | --- | --- | --- | --- | | [Huuk Barber](https://appshunter.io/ios/app/huuk-barber/id6444085060) | 1.0 (1) | Free | Lifestyle | | [The Gardens Club](https://appshunter.io/ios/app/the-gardens-club/id1513120438) | — | Free | Lifestyle | | [CARs International App](https://appshunter.io/ios/app/cars-international-app/id1449159981) | 1.0 (1) | Free | Lifestyle | | [Neighbourhood +](https://appshunter.io/ios/app/neighbourhood-plus/id6639604407) | — | Free | Lifestyle | | [Sime Darby Property App](https://appshunter.io/ios/app/sime-darby-property-app/id6474657954) | — | Free | Lifestyle | | [HOMEs – Home Living Exhibition](https://appshunter.io/ios/app/homes-home-living-exhibition/id1466474433) | — | Free | Lifestyle | ## Related topics [volkswagen life](https://appshunter.io/ios/topics/volkswagen-life) · [kktv](https://appshunter.io/ios/topics/kktv) · [meu vw](https://appshunter.io/ios/topics/meu-vw) · [volkswagen we connect](https://appshunter.io/ios/topics/volkswagen-we-connect) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*